My old car died. They did what they could for a trade in. Gave me more than the Ford dealership would do. They were easy to work with on the purchase. There was one small issue after I purchased the vehicle and they helped me figure out what the problem was even though they had no legal obligation to look into it. No issues with the car once we figured out that minor interior noise issue. I would recommend checking out their lot before going to a full service dealership. You can tell they love the car business.
I walked in and spoke with Moe. He was amazing, he showed me all the best new cars and gave me all the information he had about them no BS. I would highly recommend this place if you’re looking for a new or used car.
You can tell that these guys are knowledgeable and really love cars. Good experience overall. Drove away in a nice used Honda coupe the same day. Facilities and lot were nice and clean. Mo was informative throughout the transaction, and promised to do the title work quickly. I would recommend this dealer to others.
I saw a 2011 Honda CRV 4WD online and came to check it out. I was immediately greeted and helped. They brought the car around and we test drove it and checked it out. Definitely enjoyed the speedy service they provided. The staff was also nice and the environment was welcoming. Thanks very much guys. It was a big team effort.
Awesome Customer Service and vehicle inventory.
The best Financing options and service ever.
This was my 7th car and bought it for the first time from Audi Indy and my experience has been the best so far compared to any other dealership in town.
Donnie Jones was my Sales Agent and was very professional and understanding of our needs and helped us with the entire process to precision! Also the entire Finance department are rock-stars!
Thanks for the amazing experience of car buying and helping me keep my faith in good salesmanship and ethical processes!
Than you so much!
Overall my experience was good but it was very limited. Most of the contact was via e mail, phone and text with Justin because I was buying a car from out of town. Time spent going over the features of the new vehicle was very limited and a bit rushed. Everyone was very friendly and courteous.
The dealership was clean and professional and staff started taking care of the reason for my visit immediately on entering the service Bay Area. The waiting area offered amenities like coffee and snacks.
Got a very nice car for a very nice price. This is my second Camry from Ed Martin Toyota and it probably won't be the last. My salesman, Fred Holmes is a big part of choosing Ed Martin as a dealership. He listens and helps make choosing a car stress free.
I loved the care and service at Alderman Imports. They make sure they find you the most perfect car for you and there is absolutely no pressure. I would highly recommend them. What a great experience. My sales specialist, Zenah Cole, was the best!
All you need to know is that I like them so much I brought them cupcakes when I picked my car up. That says a lot.
I had been stalking their website, and many others, for months and was totally avoiding the entire "car buying experience" because previous ones had not been great and I have a low tolerance for BS. I was so pleasantly surprised by my experience at Alderman from beginning to end!
Zach was great, and he listened to me before telling me all the details about what options might fit what I'm looking for. After test driving a few one weekend, I wandered off for a few weeks before zeroing in on what I wanted and he was right there ready to pick up where we left off.
The whole process from there out was super efficient, professional, and dare I say, even fun! The whole team went above and beyond at every stage of the process and never once did I feel pressured, rushed, or overwhelmed. That's a huge win when it comes to buying a car.
Just go to Alderman and save yourself the drama. You'll probably want to bring them cupcakes by the time you're done and ready to drive off in your exact right vehicle.
Everyone on their staff was professional, friendly, and courteous to both my wife and me. From the initial contact/test drive through to the last signature (which happened within a matter of 1-2 hours), we were given the appropriate amount of attention without any undue pressure to buy. My only (relatively minor) complaint was that the online advertisement included "with Navigation System" when in reality the vehicle was not equipped with one.
I was thinking about buying a car online (without personally see it). Even though I ended up not buying it (because of color), I thought the salesman was excellent, really knew the spec's on the car and really guided me thru the process. I would definitely contact them again on another car.
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