No pressure sales, beautiful facility and their prices are better than many big dealerships. It was worth the 30 mile drive for me and while I didn't buy a car that day, when I find the car that I like and if they have it, I'll be back.
Certified pre owned vehicles
by AngQ3 from Coral Gables
November 18, 2018
This car meet all my needs. It was very roomy in front as well as back seat. There were 3 USB ports for and nice spacious truck for smaller SUV.
I experienced that some repairs are not corrected on first visit to dealership. Recently, my car was in second time for same AC unit problems. I was told the diagnosis was different this time-$$$. The other problem is that car randomly hesitates to start. The problem of.random starts is back.again. It has been less than 2 weeks since repairs were completed.
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
2018 Audi Q3 Prestige
by smschmidt from Baltimore, Maryland
December 11, 2018
This car is a great hipster city car with lots of room in a small package. The ride isn't too firm but for someone older it may not be too great. The high entry point is very good and is relatively easy to climb in and out of. I am a person who likes cars with power and this has enough for the city and then some. The car has plenty of passing power during low speeds. If you are on one of Texas's long 85mph highways, then there might be issues. It gets decent gas millage and looks classy. A very nice car to drive and has a quiet interior.
We???ve been going to ecar one for several years now. They treat us like fsmily always! We???re never pressured to buy, and always given all the information. Masoud is lik a brother. He gave me his honest opinion when I wa storm between two different vehicles! He walked us through everything, personally! Made sure the car was perfect and even surprised me with a bow on it! Thank you so much for always being so great! We love y???all
Reliable, comfortable and compact suv
by Paris from San Jose, CA
November 2, 2018
It’s a smooth drive with elevated control over the road. Very agile and safe. It fits easily in small spaces. Would recommend it to others.
This place has a large inventory of luxury cars! I was impressed with the value of customer service and the speed of paperwork. If you go knowing what you want the process is even quicker but if not you still will be done in no time. I was pleased with my agent as well! He worked hard to help me choose what I wanted!
2018 Q3 TFSI disappointing - performance and MMI
by Paul N from Austinmer
October 30, 2018
1. Disappointing drive experience with 2018 Q3 2.0 TFSI quattro (drives like a diesel van at low speeds and a small car being thrashed when you want to go faster).
2. Antiquated MMI technology with its clumsy controls. Amazing that Audi doesn’t use touch-screen technology like its Japanese competitors. Perhaps a marketing ploy to direct purchasers to the higher end models’
3. Voice activated SatNav disappointing (have to spell out words instead of saying them).
4. Confusing speedometer (non-uniform speed increments in effect make it illegible at a glance).
The Q3 is comfortable inside and stylish, but so many little things that I hadn’t initially appreciated have made it a disheartening purchase for me.
Great service and a great price. Tricia took care of us. We switched cars on her at the last minute and they accommodated us with no issue. Great place to test drive several makes and models to see what fits your needs.
Love my SUV
by Merstad from GILBERT, Az
October 23, 2018
I searched and read reviews on all similar brands and models. This one had everything I was looking for and is beautiful, gets great gas mileage, super comfortable and has most the new gadgets on it.
Frendlinest, professionalism, effectiveness. Willingness to listen and solve. Timely feedback and communication. Presentation and knowledge on a particular model. Patience and politeness,Ooverall representation of a dealership
Foreign cars seem are better value for your money
by Audiphile from Bradenton, Florida
September 14, 2018
This is THE BEST vehicle we've owned...Ever! The dash with all the "NEW" technology is easy to understand, which gives you more control over your driving experience. The leg room in this vehicle is incredible, both front and back. Performance is extremely reliable, and the steering is exceptional. Gas mileage is very good as well.
Was skeptical to drive 100+ miles to buy a vehicle but no regrets, everybody was really nice and very friendly. Michael Redd, our sales guy was awesome, professional and not pushy. He made sure we got the Q7 we wanted! He answered my numerous calls promptly before and after the sale. Highly recommended. A great asset to the Audi family.
Love my Audi Q3
by CP1958 from NJ
August 23, 2018
This car is exactly what I was looking for. Considered a "smaller" SUV, but has plenty of legroom and trunk space. High enough off the ground but not a tall car. Nice ride, the 4 cylinder turbo has good power. Love the look inside and out. Purchased a white car with the two-tone brown/black interior....looks very rich. Nice luxury car with a reasonable price tag.
Glen was very helpful and got me a screaming deal, made sure I was well taken care of and treated me like family. Overall a great experience and would definitely recommend him to anyone looking to buy or just in the market.
Our journey of searching for a used Audi Q5 began more than 3 months ago. Our 1st experience was w/ Robert who helped my wife and I on the 2012 Audi Q7. Although it didn't work out, our experience was nothing short of amazing and the right at-home feeling.
Fast forward to 3 1/2 months later on June 9th, destiny brought us back to Audi Grapevine from a completely unexpected plan. We were on the way to another dealership to close out a deal w/ BMW X3, we stopped by Audi Grapevine to check out a new positing for an 2012 Audi Q5 without much expectations.
Vincent stepped in and created the best memorable experience for us. This Audi Q5 is a Prestige package that offers all the features we've been looking for. He enthusiastically showed us all how these features, MMI for example, work. He was also extremely friendly answering all the questions we had and reached out to Jameson, his manager, for additional information. Finally, he coordinated w/ the service department to clean the exterior and interior of the car like new b4 handing the keys to us.
We've been extremely happy w/ our 2012 Audi Q5 car. Our dream car could not have happened without Vincent's enthusiasm and Jameson's willingness to work w/ us. You guys rock!!!
Thanks so much for bringing our Audi Q5 wish come true,
Best driving small SUV
by BreKSh from Fort Worth, Tx
November 29, 2018
This car is absolutely beautiful from inside to outside! It drives smooth and has plenty of get up and go! I love the compactness of this vehicle!
Luis Melendez was very knowledgeable and efficient while still being personable and friendly. He made the whole experience easier and exciting - just like getting a new car should be. Everyone at the dealership from Sales Mgr. Rick Norris, Carlos Hernandez in Finance, and John Dinh, Tech Specialist, were interested and friendly. We would definitely recommend this dealership and especially Luis Melendez.
Only reason I gave 4 stars on facilities was because here very small and don’t have much room for parking. I want to do overall 4.5+, but that’s not an option. Only reason for half point is because I asked for two things and had to pay for one myself and the one they did pay for was late. Overall, genuinely good people and family oriented. I recommend Mia.
Everyone they're treated me with the utmost respect very professional wonderful atmosphere very courteous communication was top-notch would highly recommend and Justin was fabulous. Delilah was very sweet and very professional.
Not sure why I can't change my previous review directly, but I will update wit a new one. I was contacted by the Service Director and we re-scheduled my service for today. Everything was flawless, was impressed with the efficiency and professionalism of my service advisor, Justin Holt. If this dealership keeps this high standard of service, they might become one of the best in North Dallas. Thank you, guys!
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