November 5, 2018
I came in after service dept had closed for the day with a broken window/door mechanism that had just broken. The staff was great, since my car needed to stay overnight (as the window could not be raised) and it was supposed to rain; they put my car into their service area. I live in sonoma, so I needed a rental car; they set up a rental car with an agency 3 doors down the street and with a discount. I was lucky they did as with the Superbowl starting soon, most rental cars are at the SF airport and few are left for locals. (per the rental car agency) They finished the repair quickly the following day and did an inspection as well, which was timely for me as my battery was going as well. Great experience, timely and I could not be happier.