Used 2022 Audi Q5 for sale near Cedar Grove, NJ

Working with Melvin and the team at Paul Miller Audi was terrific! From beginning to end the team was great to work with.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

This dealership was Professional, thorough, fair and honest. Michael Condosta was fantastic and had everything ready for us when we came to pick up the car. It was in great shape.

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

Victoria Dell' Aquila. THANK YOU! she was professional and transparent with me . Her personality made you very comfortable. She listen and she delivered. You are a GEM!

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

Brandon was great and very helpful. Everyone was very helpful and the customer service was great. No shady business, they were very professional and knew what they were doing.

Henry was an amazing help to me! He took numerous photos and answered all my questions. So helpful! Thank you for your hard work! It was appreciated

I had the greatest experience at the Audi Service Center in Fair Lawn , NJ . I have a 2008 Audi Q7 . I went to Audi for an oil change and there was a minor accident with my wipes. Sam was very professional and told me to leave the car for replacement. He said that it would be ready by Friday . On Friday he called me , the car was ready and perfect . I appreciate the high level of professionalism and excellent service . The staff are well educated and they have the best espresso coffee (:

I have taken my car to this dealership a few times and they are always professional and do a good job. Highly recommend the service department in Englewood, NJ.

We had very pleasant experience working with number of people at Jack Daniels Audi at Upper Saddle River. Sales Person Pete, Sales Manager Joe Fardella, Finance manager Adam went out of their way to make sure we are satisfied with process of buying Q8 Audi and addressed all questions we had weeks after purchase was completed. They made sure that customer service didn't stop after car left the showroom . Team is very dedicated to make sure that you leave this dealership being happy customer.

My overall experience with Deluxe Auto Sales (DAS) My overall experience with Deluxe Auto Sales (DAS) has been positive, earning a solid 4-star rating. However, the delays in shipping gradually dimmed the shine of that positive review. Carlos and Shane were the main points of contact throughout the process. Their availability, particularly Carlos's 24/7 readiness, was a standout feature. Communication during the initial stages was seamless, and the transaction felt smooth and trouble-free. The process took a turn when two issues arose: discovering a damaged trim piece and delays in shipping the car. Initially, the experience was almost flawless. The website provided detailed images and a 3D view of the car, and the paperwork process was swift. Despite some trouble with the online application service related to a password issue, I managed to resolve it after a few attempts. The car was officially mine over two days, November 7th and 8th. Choosing Ally Bank for the loan saved us a few tenths of a percentage point on interest compared to our local credit union. Now, onto the negatives. From November 8th onward, I received little to no information about the arrival and replacement of the damaged trim piece. Responses like "not sure" or "I don't know" were common. Shane, who was supposed to handle this, didn't communicate the status effectively. Shipping delays were also frustrating. The first delay on November 13th was due to the driver's truck breaking down. On November 15th, Victoria from an unknown shipping company informed me that the car would be shipped. Communication from both companies that day was poor. A request for an SS-4 form from DAS was apparently unmet, leading to the cancellation of that company and an overnight wait. On Saturday morning, November 16th, a group text from DAS at 9:26 A.M. informed me of the car's shipment. At 4 PM, I texted Carlos to confirm if the car was not coming so my wife and I could go to dinner. His response was, "Yes, go to dinner. If I have to drive the car to you myself on Monday, I will." Ultimately, a company was hired to tow the car, but there was no plan to return my old car. This lack of planning reflected poorly on DAS's overall service quality. Despite these issues, the car itself is immaculate, meeting or exceeding my expectations. It shifts like a dream. For future improvements: In group texts, DAS staff should sign off with their first name to clarify who is responding. Keep customers informed. Silence creates anxiety and frustration. Provide regular updates on ongoing processes to reassure buyers.

I'd like to preface this review with, we are from out of state and depended on reviews while shopping for our vehicle and we were prepared to walk away at anytime. Our experience with Deluxe Auto Dealer was 5 star, beginning with first contact the after our purchase. Carlos was genuine, transparent and professional, we never felt rushed or pressured. Deluxe matched the interest rate, we were prequalified for by our credit union at home. We are thrilled with our Genesis GV80, and our positive experience at Deluxe Auto Sales, Carlos called the next day to make sure we made it home safely. So impressive! Thank you.

The service department has a very special individual there that makes this very first interaction by a customer amazing. Tony, what a gem and a diamond in the rough in a industry that has been labeled with so many negatives. He made my experience easily the best interaction I've ever had with a service department. #shoutout to Tony...You rock. I'm also quite positive that I'm not the first customer that has been treated with professionalism and respect. He made my experience so astounding that I wanted to purchase a car for from you guys lol. Thank you Tony for an amazing experience and single handedly bringing respect to the Koeppel Organization. Hopefully they get you to train individuals Nationwide about how to treat customers. It was so refreshing to actually find someone that actually cares about a customer. Sadly I'm still in disbelief because I've never been treated like this by any dealership. Thank you to Tony once again...Somebody GIVE THIS MAN A RAISE!!!!!!!!!!!!!!!!!!

The people there are very nice. Give my car a thorough inspection，Fill up with extra antifreeze and glass water，The overall service time is reasonable

Thank you so much Justin for helping me with my new Audi q5! Very much appreciated

The Service Supervisor John P. is excellent. He always takes the time to answer my technical questions and service needs for my Audi A4. the service is always completed within the time promised.

From the moment I walked in, I felt welcome. Vlad offered me coffee, genuinely listened, and helped me find a compact crossover that fits my city life. No pressure, no rush. Just a relaxed, professional experience.

Emails sent did not purchase car. Car did not have all the options I wanted. But it was a fair price. Better luck next time.

We live in Jersey but made the drive out to Biener Audi because they have the best prices, selection, and reputation. Buying a car from them was so easy, and there were no tricks, games, or hidden fees. Their customer service didn't end once I drove off the lot - they have continued to provide great customer service, and I am now a loyal customer. Shout out to Leo and the rest of the crew for all their help!