Used 2022 Audi Q5 for sale near Clifton, NJ

It’s was a great service ! I enjoyed the full service ! From the test driving and then the patience inside the dealership would definitely recommend him to my peers.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Victoria Dell' Aquila. THANK YOU! she was professional and transparent with me . Her personality made you very comfortable. She listen and she delivered. You are a GEM!

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

Brandon was great and very helpful. Everyone was very helpful and the customer service was great. No shady business, they were very professional and knew what they were doing.

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

S.o to you guys both Hamad and Manuel to be specifically, love the customer service. Took their time & help me get an even better car I came for 👍🏽

Special thanks to Chris Torres and the maintenance team at Audi Englewood. The team was fast, efficient and extremely communicative throughout the entire process. They are all world class at what they do!

"Karen was cheerful, friendly, and transparent the whole way thru. Skilled professionals enabling the process to be smooth the entire deal. I'd recommend them to a friend or purchase from them again. If there was another car there I was specifically interested for myself I’d purchase it with confidence and trust Karen would make the whole car buying experience easy as pie." Thanks again for our new to us 2017 Lexus NX she sure is purrtyyy✨

Haven't had such a smooth experience with a car dealership in a long time! We're over an hour away on Long Island and was concerned about getting a deal done out of state, but everything went smooth. Joe S. was our salesman and we also worked with Elena from the internet department, Ashish in finance and Tony who showed us the car before we left. Everything was worked out in advance, Joe came up with numbers, submitted the credit app via email and when everything was said and done, we scheduled an appointment to pick up the car and turn in our current Q7, which we leased from a local dealer. Arrived on Saturday and the process was super quick. We were in and out. We were in the market for a GMC earlier this year and this Audi and had contact with many dealerships. Other than one GMC dealer on Long Island (who unfortunate didn't have a vehicle that matched our options list) and this great experience with DCH, every dealer was a nightmare to work with. So glad that DCH had a vehicle in stock that matched what we wanted and that we were able to work with Joe. Despite the drive, everything was great and we'd definitely be willing to work with them again when this lease comes due.

Adam was knowledgeable and enjoyable to work with. Adam knew his product and answered every question both my wife and I had. Adam explained the features each vehicle came equiped with and added truthful insight/opinion on what he thought. He insight was extremely helpful.

Stan did a great job. Very happy with my purchase. coming from out of state I expected more difficulties and it all went very smoothly would definitely use them again

Had a great experience at Deluxe auto sales. They have a wide range of inventory with great car selection! And the cars are in mint condition! Matthew assisted me with my purchase; and I am a very happy customer! Will be returning in the future. Thank you Matthew & Deluxe auto sales team.

My overall experience with Deluxe Auto Sales (DAS) My overall experience with Deluxe Auto Sales (DAS) has been positive, earning a solid 4-star rating. However, the delays in shipping gradually dimmed the shine of that positive review. Carlos and Shane were the main points of contact throughout the process. Their availability, particularly Carlos's 24/7 readiness, was a standout feature. Communication during the initial stages was seamless, and the transaction felt smooth and trouble-free. The process took a turn when two issues arose: discovering a damaged trim piece and delays in shipping the car. Initially, the experience was almost flawless. The website provided detailed images and a 3D view of the car, and the paperwork process was swift. Despite some trouble with the online application service related to a password issue, I managed to resolve it after a few attempts. The car was officially mine over two days, November 7th and 8th. Choosing Ally Bank for the loan saved us a few tenths of a percentage point on interest compared to our local credit union. Now, onto the negatives. From November 8th onward, I received little to no information about the arrival and replacement of the damaged trim piece. Responses like "not sure" or "I don't know" were common. Shane, who was supposed to handle this, didn't communicate the status effectively. Shipping delays were also frustrating. The first delay on November 13th was due to the driver's truck breaking down. On November 15th, Victoria from an unknown shipping company informed me that the car would be shipped. Communication from both companies that day was poor. A request for an SS-4 form from DAS was apparently unmet, leading to the cancellation of that company and an overnight wait. On Saturday morning, November 16th, a group text from DAS at 9:26 A.M. informed me of the car's shipment. At 4 PM, I texted Carlos to confirm if the car was not coming so my wife and I could go to dinner. His response was, "Yes, go to dinner. If I have to drive the car to you myself on Monday, I will." Ultimately, a company was hired to tow the car, but there was no plan to return my old car. This lack of planning reflected poorly on DAS's overall service quality. Despite these issues, the car itself is immaculate, meeting or exceeding my expectations. It shifts like a dream. For future improvements: In group texts, DAS staff should sign off with their first name to clarify who is responding. Keep customers informed. Silence creates anxiety and frustration. Provide regular updates on ongoing processes to reassure buyers.

Thank you Mike Soto. You the best. Thank you for making the purchasing smooth. Thanks

Excellent service. John is great to deal with. Prompt and thorough. Very friendly staff

My husband and I have bought cars in the past, and were always left with a bad taste in our mouth. Biener Audi in Great Neck was the exact opposite experience. They did not try to push us into buying, they were considerate and extremely thorough through the entire process. We went to the dealership to test drive the Audi Q7 and did not intend on buying the same day. We wanted to get as much information as we could before discussing it and making a decision. Our salesperson, Danny, could not be more friendly or accommodating. He answered all of our questions and guided us professionally. When we advised that we would not be buying that day, he was understanding and did not make us feel pressured or act like the typical salesperson. The next day, we went back to the dealership and bought our new truck in a timely manner. Our 2 year old was with us through the entire process and everything still went very smoothly. Furthermore, the facility is extremely well kept. There is ample space for customers to sit and wait. We eventually went and sat in the service area where they offered complimentary drinks and snacks, and a wonderful woman came by to give my son a coloring but and crayons! Our family could not be happier with our first experience buying a luxury car. We know we made the right choice with Biener Audi.

Emails sent did not purchase car. Car did not have all the options I wanted. But it was a fair price. Better luck next time.

We live in Jersey but made the drive out to Biener Audi because they have the best prices, selection, and reputation. Buying a car from them was so easy, and there were no tricks, games, or hidden fees. Their customer service didn't end once I drove off the lot - they have continued to provide great customer service, and I am now a loyal customer. Shout out to Leo and the rest of the crew for all their help!

I had a fantastic experience at Audi Great Neck, thanks to Kit! He was incredibly knowledgeable and made the entire process easy. The only problem I had was selecting the car I wanted because the dealership has a huge and possibly the best selection of pre-owned vehicles, and Kit went above and beyond to help me find the perfect fit. At the end of the purchase, I got to meet Ali, one of the directors at the dealership. Ali was very professional and ensured me that if I had any issues, he would see to it that all my issues are resolved. I Highly recommend Audi Great Neck for anyone looking for a car!

What mattered most to me was how they treated people. They didn’t try to push the most expensive option. They listened, understood what I needed, and suggested a Mazda that fit my lifestyle and budget. Straightforward and fair.