Used Audi Q5 for Sale in Charlotte, NC

I recently purchased a used automobile from Scott Clark Honda. My first contact with the dealership was online. I had read some negative reviews and was, honestly, leery of doing business with them. While initially, they pushed hard to get my phone number, when I made it clear I wished to communicate only via email at that point to get my initial questions about the car answered, the message got through. Not only did I receive an email, it was from the internet sales manager, Jeffrey Goodwin, who sent me a short video of himself in front of the car I was interested in to not only show me that it was indeed on the lot but to give me a peek of the inside, which answered my initial inquiry. My concerns about the dealership subsided. That evening, Jeffrey and I worked together via text (yep, he had provided me his cell number and told me I could call or text - he had picked up on the fact I likely wasn't going to want to talk) to work out the details and come to an out the door price. I didn't want to drive 1.5 hours and then not be able to come to terms. I purchased the car the next day and for the price agreed upon! There were apparently two other interested parties. One at the dealership wanting to test drive when I returned from mine and another scheduled for a test drive later in the day with another salesman. I am glad I made the drive early in the day. I had lost another car at another dealer earlier in the week, and it would have been heartbreaking to go through that again. Luckily, that did not happen. I feel I got a great price on a used vehicle. I had wonderful service from Jeffrey Goodwin and would and will recommend him highly to my friends, coworkers, acquaintances, the general public - i.e. YOU! I also don't want to leave out my dealings with the finance manager, Ronnie, who also was kind and easy to deal with. It was his job to try to sell me the extended warranty and such, but, he had been forewarned by Jeffrey that I would not be interested in such, so he did not push hard. He was also a pleasure to deal with. Provided my car doesn't fall apart (haha), I could not rate my experience any higher. Thank you, Jeffrey. Thank you, Ronnie. Keep up the excellent work!

NEXT STEP AUTO SALES is the place- ask for Steve! Car runs smooth, interior spotless like new-new tires. This used Audi Q5 met all of needs-has very spacious trunk.

I had totaled my previous vehicle and found an amazing 2015 BMW 428i Xdrive at this dealership. Matthew Zelie worked with me and had me in the vehicle and out the door extremely fast. He also followed up with me to ensure I was completely satisfied with my experience. I would highly reccomend this place, and ask for Matt if you choose to stop by. Thanks you Matt, Officer J.D. Stidham

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w

So lucky to have scheduled my appointment with Max. He did a fabulous job at educating me on the A5 and ensuring that I got in the right model. Max has a real likability factor and made the experience fun and exciting. I am thrilled with my new car and so grateful to have worked with Max! Thank you Max for all you did ... and my matching red hat! 🤗 I usually dread the time in the Finance Dept, but Marcus was so friendly and helpful that I really appreciated his support and guidance!! 👍

Shortly after leasing a new Q-5, my wife and I felt a bit confused by the endless tech options and features. We wanted to maximize our use of the Q-5 but couldn't really figure out how to best use the tech. That's when I recalled that sales guru Rich Gouhin mentioned that his tech expert, Kyle Andes, would be a happy to do a free, personalized tech lesson/tour. We accepted and found ourselves back at the dealership at 8:30 a.m. on a Saturday morning. Kyle was already at his desk and warmly greeted us--before getting down to business. Patient yet efficient, he explained all of the tech features in a simple way. In so doing, Kyle saved us hours of time. We found Kyle knowledgeable and candid, with a good sense of humor. After his one hour class, we felt more comfortable taking advantage of the tech. If anything confounds in the future, Kyle says to simply call or text him. My wife and I were most impressed that Kyle's, Rich's, and Audi of Charlotte's top-notch service continues even after the deal is done. Highly recommend.

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

I've had an A3 for the last three years that I leased from another Audi dealership before moving to the Charlotte area. I loved that car, and was ready for a new one, but I didn't have the best experience my first time around at the other dealership (out of state), so went in to Audi of Charlotte not knowing what to expect. I was so blown away by how kind everyone was. Bill introduced himself to me, and from that moment on, it was the most painless and enjoyable car leasing experience I've had. It was clear to me that he wanted to ensure I was happy and getting a car that met all my needs. At one point, I asked to try a different (slightly more expensive) model, out of curiosity, which he more than happily obliged - and then helped me realize that the A3 - the original car I was there for - was the better fit for my needs. Never once through the process did I feel rushed, pressured, or overwhelmed. Bill was quick to introduce me to the other great people at the dealership to help get me on my way. Michael (who I had originally spoken with on the phone, but he was helping another customer when I arrived, so Bill jumped in) made sure the car was detailed and ready for me after all the paperwork was done, Marcus made the finance side of things easy and quick, and Kyle helped me understand all the fun techy features in the car (some I didn't know had existed in my 2015 model!). Overall - my experience at Audi of Charlotte, and with Bill specifically, was a great one, and I'm so happy they'll be my Audi family from now on.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

Sales: I explored the Audit A4 (while waiting on routine service on our A3) and was talked into a test drive with Walter: he made the whole process fun and enjoyable - I'll definitely be back and Walter will be the person I work with. He listened and heard where I was coming from and he shared his extensive knowledge in a non threatening way. I feel like I can trust him to look for a WIN/ WIN for both me and the dealership. Service: Ken took care of me to get the Audi A3 the care for which it was due: an extensive 35,000 mile work up which was $0.00 - all fully covered. He's helped me with prior repair needs - helping me to make cost effective decisions.

Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.

I have a long-term (9+ years) experience with Audi of Charlotte. One purchase, and then 9 years of service. Yesterday I made the decision to move forward with the possible purchase of a 2018 S4 after my A4 was serviced with Mark Price. Mark introduced me to Greg Butler, and the process was very straightforward. I'd done my research, knew what I wanted and what I was willing to pay, and after driving the car Greg and I were able to have a simple conversation and come to terms within minutes. Greg was knowledgeable, and a very easy person to work with. He delivered on everything he said he would, and even went above and beyond as I was with Marcus in Finance to help me move things from my trade-in that I'd neglected to clear earlier. Lastly, he introduced me to Patrick Hayden who is a fellow S4 driver and it was an extra bonus to be able to talk to him about his experience with the car. Marcus was also a pleasure to work with. He patiently explained my options around financing and maintenance/warranty, and we were able to come to an agreement in a simple fashion. Lastly, Audi of Charlotte's service group is a major reason I bought a new Audi. Mark is always a pleasure to work with when my car is being serviced, and now I can thank him further for introducing me to Greg to make my buying experience a pleasure.

Just bought our 7th Audi - a 2018 Glacier White S4 - and yet again I am glad we continue to exclusively use Audi of Charlotte and Walter Shelton! We live less than 5 minutes away from the other Charlotte area Audi dealer yet drive 35 mins to Audi of Charlotte for many reasons including Walter. He loves the brand and has been selling Audi since 1989. As an enthusiast of the brand that means a lot to me. We will be back for more and we will always seek out Walter as our contact!

Before I test drove and decided to get the Q5 I would see them on the road and thought what a great looking SUV. I also did my homework and studied up on them and compared to other SUV's that were similar. I have driven the Q5 for 3 weeks now and so far it has been great. I think the interior and exterior look great. The SUV handles well and has great power for a 4 cylinder @ 248 hp. My only complaint would be the infotainment system. I do not like the screen sitting on the dash like a flat screen TV, nor do I like having to use knobs to control everything. I wish everything was touchscreen like my Hyundai Tucson was. Seems some of the German manufacturers are behind the curve on infotainment technology.

I have purchased / leased my last two automobiles from Audi of Charlotte, a 2014 A7 and now a 2017 Q5. I will admit to considering other vehicles this last time, if only for the sake of variety. But in the end, I came back to Audi of Charlotte because of their professionalism and service orientation before, during and after the sale. Not only that, but I have found in my travels that other Audi Dealers are similar in their approach. For that reason, and the fact that they make pretty cool cars, I stayed with Audi during this last purchase. Both of the sales people with whom I dealt with on these purchases, Tony Martinez and Erlan Martinez, were outstanding. Sales Manager, Jim Mangano, was helpful as well and my time with Finance Manager, Peppi Bonocore, was unlike any other experience that I have had with a car dealership finance manager--and I mean that in a good way! Of course, the icing on the cake with these guys is their service department. As good a staff as you are likely to meet anywhere. You can't go wrong buying or leasing your next car from these folks.

I had my sights set on an A7, but ultimately test drove an A6 because I didn't think I could get the A7 at a comfortable price point. I liked the A6, but it just wasn't what I was looking for. I was on my way out the door to the Mercedes dealership (which I've always driven) when Tony stopped me and told me to come back inside and let him take another shot. About 90 minutes later, I drove off in my 2017 A7. Tony's efforts broke a longstanding relationship with Mercedes, and he did something I didn't think was possible. Peppi guided us step-by-step through the paperwork and explained very clearly everything we were signing. He made it his top priority to get us out quickly and painlessly. Kyle set up the in-car WiFi, SiriusXM, and Bluetooth. Kyle saved me a ton of time and told me to just drop by if I ever had questions. I don't see myself going back to Mercedes after this experience. Great car, great price, and outstanding service.

I am 61, a recent widow, and a first time car buyer (on my own). I had researched multiple cars online and hoped the Audi Q5 would meet my expectations when I visited the dealership. It certainly did! My salesperson, Rich, was competent, courteous and caring. SALESperson is a misnomer. He should be called a carguide as he took me through the SUV Q series vehicles, showed me many of the key features, and did a test drive. He then guided me through exterior and interior features and pricing. I had two cars to trade in and I feel I got a fair trade in price. It???s never as much as one wants, but it was fair and I was even encouraged to take them to Carmax for estimates. I returned to make my purchase on a gloomy Memorial Day and the dealership was busy, but Rich was available at my appointment time. And although I had to wait for the financing guy, he was efficient when we did meet. All were apologetic about having to wait. I left in a loaner Q5 because mine had to be shipped in from Europe. That was actually great as I had a month to learn about the features and feel comfortable in the car before mine arrived. When it did arrive, Rich met me halfway between the dealership and my home as I had a very tight schedule before leaving the next day on a road trip. I???ve driven the car 1000 miles in the past week and have loved every minute being in it. I love how easy it handles and it looks ???classy and sassy!??? My whole experience with Rich and this dealership has been comfortable from the start to finish.

I posted a review expressing how disappointed and upset I was with AUDI of Charlotte because I purchased a 2015 Audi A3 in March of 2016 and I had air conditioner problems in June 2016. In addition, in September the transmission had to be replaced. I was very upset. Unfortunately, my anger was aimed at Jim Magnano. From the very beginning Jim empathized with my situation. He was trying to help make the situation better but I was so blinded by my own anger to actually realize it. I wanted it to be resolved my way. Which Jim explained what I wanted was just not possible. Hind sight is 20/20. I simply directed my anger to the wrong person. I would like to apologize to Jim and his staff. They remained very professional thru all of my rants. Jim also made sure I got an awesome new interest rate. Quincy Cornish understood and worked very hard to make everything right. Doing everything Jim advised. Now I am in a new 2017 A4 and I love it. Thank you Jim and Quincy

I've been thinking about how to write this review without making it too long. There is just no way around it. It might be a little long.. I'm a retired senior citizen with a limited budget. My wife and I searched the internet for over two weeks researching the car we wanted in the Charlotte area. We found many but either the price was too high or the miles were. Then we thought we found it at Adams. They had a lot of good photos, we loved the color and it was a top of the line model. It had extras like leather interior, a moon roof, and a 12 speaker sound system with 360 watts of power! (I was a teen in the 70's and that thing can really put out some some great sound!) It also had low mileage and a great detailed carfax. I called to see if it was still there and it was. I told the person on the phone THAT was the car I was interested in and it had to fit my monthly budget. I told them what my monthly payment could not exceed and if I drove there to see it I needed to know it fit my budget. The next morning I got a call telling me they could hit my number and to come on down to see and test drive it. We went down, drove it, and loved it. Of course I just knew they were going to tell me my payment would be either what I told them or a few dollars more. Not only did Jason Dunham (Sales Manager) come in and tell me my payment would be $20.00 BELOW my budgeted number, but also he gave us a 3 year 36,000 mile warranty at no additional cost! Also, our final price included sales tax and licence fees. It was raining when we I got in to drive it home. When I got home I noticed a small "scuff" on the left corner of the rear bumper. My wife said "oh let it go! it's nothing..." After I reviewed the pictures and it wasn't there I called Adams and told them "I know I took possession and took it off the lot and take full responsibility for doing that, but can you do anything?" Well, Jason told me to bring it back and they would look at it. I brought it back and Jason said"of course I will fix that". So I took it back for the repair. Since we have such a unique color car and it is 3 years old they decided if they only pained that corner there may be a problem with a perfect match. Therefore, I had to leave it overnight as they decided to paint the entire bumper! No charge to me! It is a perfect match! I have bought many new and used cars over the years but NO ONE has ever treated me with such respect as Jason, and Henry. If you are looking for a great car for a great price you need to give Adams a try. You will not regret it!

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

Excellent experience. Because of Chad Wagner's professionalism, I will be considering Sabates Ford for a new vehicle when my lease is up in December, 2018.

Of all the German manufactures, Audi leads in style, performance, fit and finish. The Q5 is the standard that others need to follow. The very best.

I have been having my two Audi's serviced here since 2014. Everything in the process from first call to final pick-up is exemplary. Every care specialist is efficient, courteous, and knowledgeable. Sal and Phil are just great and in the past Jennifer was outstanding also. Service plus the Audi's themselves make a brand package that's hard to beat.

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

Brad, I wanted to take the time to thank you for the excellent service on my vehicle at Audi Northlake on 1/10/2018. I appreciate the professionalism and efficiency you demonstrated during my visit. You told me I would receive a call from you to update me on the progress and you followed up and followed through. I really appreciate that in these times when everyone is busy and often do not make good on the smallest promises. Thank you for your excellent service and keeping your word. sincerely, Matt

fun car. Handles nicely in rain and snow with all season tires . Mine came with summer tires new (don’t know why). Had to replace them at 9k

Bought plenty of cars in my life but by far this place is the best. Vinny ( GM) assures that you will be completely satisfied. Great guy They are easy to work with , very fair, and their vehicles are in excellent shape. I bought a 2016 Jeep Patriot with 36000 miles and never seen a vehicle in the condition it is in. It still smelled new. I highly recommend them for your next vehicle. They have a great sales team. Dallas , Micah and Tammi. Even though Dallas was my salesman they are all very friendly. A ¿Up to their FM. He is good to work with and got us s good deal Thanks guys and my daughter loves her new wheels.

Great drivers car ! You feel the road. Good on gas and very comfortable, and made with the German quality you would expect. Will buy another, or a q7

Salesman was very straight-forward and open with sharing information on the auto history and the financials. Staff was experienced and friendly, no pressure to buy. Great experience.

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.