Used Audi Q5 for Sale in Franklin, TN

If you need excellent customer service, kindness, and friendly employees, this is the place to go! The air conditioning in my 2013 JX 35 went out shortly after leaving home. For 8 1/2 hours my daughter-in-law and I sweated and almost suffocated in 91-95 degrees weather on the road. We called Infinity of Cool Springs panicking they'd be closed by the time we arrived, but Libbie Niswonger told me not to worry. They would not close but would wait until we got there and have a loaner rental car waiting. Sure enough they did and actually helped us unload my SUV and load everything into the rental. We were packed to the ceiling with everything imaginable to move my grandson into the college dorm (who was not with me). I was close to a heat stroke but Daniel and Libbie diligently took over. The compressor had gone out! I was out of warranty, but I was given a fair price. They went above and beyond in helping this worn-out, burned-up, 75-year-old grandmother! I HIGHLY recommend their services! SUV was ready the next afternoon. Yay for Infinity of Cool Springs!

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

I brought my recently acquired 2013 Audi A8L for vibrations in the exhaust issues. Working with Steve Baldwin (Service Advisor) and Bob (Service Manager) they contacted the regional Audi representative who authorized a "courtesy" replacement of the exhaust pipes even though my Audi was out of warranty. This would have been a very expensive repair, but Steve, Bob and the regional Audi rep made it happen!!! I want to thank everyone involved and Audi USA and Audi Nashville has a new and very grateful customer. Look no further for your next new, CPO or used Audi. Their dealership is "top shelf", the staff friendly and professional plus very accommodating in service scheduling and turn-around! Again, thank you Audi Nashville.

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.

Ryan Lewis and his entire team of service professionals did a great job of taking care of me during our maintenance check for our 2018 Audi s5. They were courteous, professional and prompt - great experience

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

Not the upscale building I expected to see for a BMW dealer( I just moved to TN), but the first service on my card (oil change) was performed according to plan. With all their checks and downloading new codes it was an hour and half wait, but they did drop in some free windshield wipers. Our service writer, I am not to sure of. Maybe he was just having a bad day. Seemed a bit frazzled. He wasn't even prepared to provide a receipt of service at the end and had to text/e-mail it to me.

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

I bought a 2010 BMW 750 Li from Global Motorsports. My wife and I traveled from Atlanta to Nashville to buy the car. Chris Fortune took care of us even though we arrived an hour after closing. He spent time discussing available warranty options. Never any pressure. Lots of experience. This was our first luxury car purchase. During the test drive it ran great. The car was everything Chris said it was. Beautiful! We bought the car and purchased a bumper to bumper warranty. We stayed overnight in Nashville and drove home the next day. During the drive home, the transmission started acting up. Then there was a transmission malfunction that left the car in "limp mode". We got the car home and I called Chris. He arranged to have the car picked up and delivered to an authorized BMW service center. I didn't worry because thankfully, the warranty would cover me. Or so I thought. The warranty company refused to repair the car, citing "preexisting condition" as the reason. The transmission needed to be replaced at a cost of $8800! Chris Fortune stayed in touch with us and the repair facility throughout the whole process. When the warranty company refused to pay, Global Motorsports refunded all of our money on the car and the warranty! I was astonished. In an industry that is known for less than honest dealings, Global Motorsports stepped up with integrity to help us out of what could have become a really bad situation. I highly recommend that you give them a try.

This car met all my needs. Will recommend to friends and family. I was looking for a good family car and Audi meet my expectations.

Buying process was a breeze from beginning to end. Dealership had every car I was interested in and let me drive them all back to back, and then again. David was very knowledgeable in the type of cars I was looking at and offered much insight and personal experience with the cars. I was in no hurry to purchase and there was no pressure to buy. Once I found what I wanted, the process moved quickly and efficiently. Thanks Global Motorsports!

We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4. In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.

I already knew the make and model of vehicle that I wanted. I researched within 100 miles and Global not only had the type of car I was looking for, it was already fairly priced. Friendly environment, worked with Sean on the deal and had it done and out the door in less than an hour.

I've owned Mercedes, Porche's & BMW's...was intent on buying a Volvo and purchased an Audi. The Q5 had me at "Hello". Love the ride, handling, package options and understated elegance. *Reliability rated"Good" only because I have only had the vehicle 5 days.

We had a good experience buying our car from Next Ride Motors. They helped us through the process, answering any questions along the way. I recommend going to the dealership.

Safest car I’ve driven. Nice handling and lots of power. Could use better positioned cup holders. It’s really fun to drive stable and comfortable too

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

Service department was very professional in meeting my service needs. I was greeted upon arrival and my vehicle was taken back 15 minutes earlier than my scheduled appointment. My service advisor Logan was exceptional in explaining my service details and taking time to answer my questions. I'll definitely return for future services. Good job!

Of all the German manufactures, Audi leads in style, performance, fit and finish. The Q5 is the standard that others need to follow. The very best.

We decided to see what kind of an offer City Auto would offer us on our BMW. We were apprehensive as we exped to be offered several thousand dollars less the the market value (we expected 30-40%). The final offer to buy our car was about $1,500 less then we would have gotten trying to sell it private party. Was very impressed with Candi and Jeremy. Sold the car and didn’t have to deal with tire kickers and haggling. Highly recomemd

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Great room for family and great to drive comfortably. Wanted the car to have light color interior and it was tan and white car exterior. Great car for the family.

I was treated very good by the service department. Thought my repair would be costly but it wasn’t. The service rep was easy to work with. I would recommend them without hesitation.

I bought this SUV to replace my 2004 Acura that I have been driving for 14 years, I have always wanted to own an Audi, and now that I have one I love it, great reviews online from other owners, I don't regret buying it.

I'd been shopping for a BMW convertible online and was notified by CarGuru of a clean older model. I sent an inquiry and Auto Collection responded almost immediately offering me a test drive. I live only about 30 minute drive so I visited them a couple fo days later. The car was just what I wanted so we quickly made a deal, after they agreed to let me get a Pre-Purchase Inspection done at the BMW dealer nearby. The inspection found a few minor issues which Hans at Car Collection readily agreed to fix at their expense. It was all so easy that it was hard to believe. I drove the car home the next day and have been loving it ever since. Shawn, the inventory manager, did a great job explaining how things work and showing us the features, etc. I highly recommend you give them a try. They have some really nice cars in inventory.

Perfect luxury vehicle!!! This SUV is the smoothest riding vehicle I have ever driven. It has everything I wanted except a heated steering wheel!! Lol.

Brad was super awesome and worked with us to do a deal that fit our budget! We had a difficult trade in, but he worked with us to make it work! I would absolutely recommend him!

NEXT STEP AUTO SALES is the place- ask for Steve! Car runs smooth, interior spotless like new-new tires. This used Audi Q5 met all of needs-has very spacious trunk.

My purchase experience can be described as AWESOME & AMAZING! Definitely superior to all my other car buying experiences combined. The selection of vehicles was all top-notch which eliminated any anxiety about buying a previously owned car. In fact, every car I test drove gave me that new car experience. Guy was 101% focused on meeting my needs and he and his entire staff couldn't have been more knowledgeable, friendly and customer focused. If you're looking for a great value (quality/cost), a staff that puts your needs first, and you desire a honest transparent buying experience, look no further. . .CarSmart is the real deal!

Love this car. Sporty and smooth. Ride is great with power and off road capabilities when I need it. Looking forward to going off road and towing.

Speacial Thanks to Guy,Tyler, Carlye and Shawn. They made buying our car a wonderful experience!! We traveled all the way from Kanasa City Ks (8.5 hours away) Keep up the AWESOME customer service....see ya in about 24 months!! Shout out to Guy for a great staff!!

New 2016 Audi Q5 TDI Purchased a new 2016 Audi Q5 Diesel that was recently released after the EPA approved Audi's "fix". The vehicle is very refined and has lot's of power. It does suffer from significant turbo lag post fix, however, the power and fuel economy compensates for the turbo lag. Best measured tank is 34 mpg and worst is 26 mpg. Technology is dated or missing compared to 2018 compact mainstream suvs, but the refinement makes up for it.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

Purchased this vehicle for a long, daily commute. The performance, handling and comfort all made for an excellent ride. Plus the full-time, real AWD is terrific, especially in poor weather. It has all the features you'd expect from a high-end brand...and is highly rated for safety. A TERRIFIC 1st-CAR FOR YOUR TEEN DRIVER!!!!