Used Audi Q7 for sale near Ann Arbor, MI

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

I dealt with Doug E. Fresh at the dealership and he provided an unprecedented demonstration of professionalism ans salesmanship. After submitting my query online, Doug E. Fresh was the first person to follow up on my request, get me the information I needed, and went on to sell me a car, within about 2 days. My search for a car was very strategic so when it came time to buy, I already knew EXACTLY what I wanted. Doug was able to put my work to reality, and now I am a proud owner of my FIRST Chrysler product. Because I was pressed for time, and very particular, I had my doubts, especially having talked to so so many people responding to my request for information. The entire transaction was handled like text book, find what you want, talk to Doug, sign and drive. The way car buy is supposed to be in the next generation of eCar buying. Go see this guy, he is AWESOME ! Thanks again Doug, the ride is AMAZING ! Maybe I'll come back and buy a Hellcat next time.

The service was exceptional, they truly make you feel valued as a customer! Thank you

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Overall the experience was very good. The only problem was that the vehicle preparation team was behind and it took longer than expected for the vehicle to be available after signing all of the necessary paperwork with the finance manager.

This dealership gave me nothing but an amazing experience loved it love the vehicle extremely satisfied and happy

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

I went in for an oil change and was on my way back home in no time. I appreciate the efficiency. The amenities were nice while I waited.

Great people, Mike was a great help, customer service was excellent and very proper. Would recommend this place to anyone looking for a great clean used car! I’m thankful for choosing to buy my 2008 Ford Edge from them

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

Great service! Jean Paul was very professional and kept me informed every step of the way. I highly recommend him if you're looking for a smooth and easy car-buying experience at Feldman Chevrolet Novi.

I went into the dealership to test drive a Q8 ETron I left with a new EV vehicle! Wow right! I never thought that I would ever purchase an Electric car! Audi sold me on the wave of the future? I?m proud of my decision go figure

This is my 3rd Audi! I love the German engineering! Interior is simply amazing! The heated cool massaging seats will spoil you! Just buy one!

I had been watching cars.com and other web sites for a 2020 or 2021 Audi Q7 for months. This car popped up, met my basic qualifications and was only 50 miles from my house. Called the dealer, drove down the next day, test drove the car and made an offer. Deal was done in an hour. And, they gave me above market value for my 2015 Audi Q7.

I found the perfect used car for my girlfriend at this dealership. We were greeted immediately and treated great by everyone we met with. Just a great overall car and experience.

We know repairs can be more expensive but we really like our Audi. I think that’s the key. We don’t leave the house worrying about a failure. A new set of tires was $900🙂. The big shock was a battery replacement, my goodness $750.🙄. It’s solid, pretty and enjoyable ride. The entertainment group is a bit silly but once you get used to it it’s still a pain😊. We enjoy our Audi but costs are higher.

Phil Kaiser takes the time to discuss needs and maintenance of my specific cars with consideration to their mileage and my driving preferences. I appreciate his responsiveness and reasoned recommendations. Thanks Phil!

It was an excellent experience from start to finish and my salesman was an amazing guy.

Lee was helpful.answered all questions.the price is higher than others i have researched.

Their technician, Charles T., is excellent, he's sharp. He brought back my 2007 Audi A4 from a wreck due to previous bad mechanics. Now my car is dreamy, absolutely dreamy. So grateful for his skill and expertise on an old Audi like mine. I believe I will have a few more years with my Audi, so thankful and happy to get my car back to good health. They went beyond for me.

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

Mr. Phil Kaiser is very professional, insightful, helpful, gives great guidance, and always goes above and beyond for a great service experience at Porsche in Ann Arbor. Not only he has great engineering and mechanical insight into cars, I always find him to be very graceful and welcoming at the dealership. Thank you, Phil and Porsche of Ann Arbor for a great service experience.

I've bought three cars from them and sent friends to buy cars from them. We've had good luck with the cars and they are pretty honest with any known issues.

Owned car for 8 years and 230,000+ miles (and 6-7 sets of tires ...). Still going strong, no issues, just regular maintenance items. Loved this car so much that I upgraded to the New Audi Q7 model (2017).