I'll keep this short. I had my car worked on, trying to get to the bottom of some very annoying ghost issues that nobody can fix. What I like is the friendly staff, the loaner cars are really nice, the physical waiting room is the nicest I have seen. What I don't like is when their tech drives 50+ miles on my gas to attempt to make a problem come back and then decide we might as well give it back and wait for the problem to come back while you drive it, and then they charge me $10 for gas in their loaner after I already put $20 into it. I'm paying for gas 3 times now. What a rip off. I get that they want people to return their cars at the same fuel level as it was because we used that fuel and all, but when you burn my gas then maybe you should replace it like I am replacing yours.
Shane Randall, the internet manager, was very helpful, professional and knowledgeable about the product. Our experience was very pleasant and enjoyable. We came for a test drive and drove home in the new Q7 after 4 hours. Thank you Beverton Audi for an awesome and fun-to-drive car!
We worked with Makeda and she was awesome. She walked us through all the features of the cars and got us through the car buying process as quickly as possible.
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