We were on the road, and needed to get home. Our svc advisor Kirks fit us in, got the job done, and we were able to get home on time. We want to thank Audi Ft Worth for helping us out, since their wait time for a regular svc appt was about 2 weeks.
My service advisor Tie was very professional, friendly and polite. She advised me that I would have to wait 3 hours for my car to be serviced (oil change, tire rotation and 23K mile service). I was only there for a hour and a half due to the technician quickness. I will definitely be back.
85K miles service for my A5. Was able to book service one day after calling, dropped off car, and service was completed at the promised time. Can't ask for more than that, other than some more comfortable chairs to sit in in the waiting area.
Very positive experience with my service advisor Tie, she was very professional, friendly, and helpful. Audi service experience has been great thus far. I am second owner of the vehicle and did not purchase at the location I had service, but was treated as if I had purchased from them!
From the 1st contact I received after an online inquiry to signing on the dotted line for my new car, exceptional service! I was beyond impressed by the knowledge of my salesman, Tony. He knew the answer to every question I asked without hesitation. I test drove many cars before visiting Audi, no other salesman could do that. They have a great team at Audi, which makes me even happier about my new car!
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