The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
Don't think twice, buy an Audi!
by audimuse from Lowertown, St Paul, MN
September 24, 2018
I've owned Mercedes, Porche's & BMW's...was intent on buying a Volvo and purchased an Audi. The Q5 had me at "Hello". Love the ride, handling, package options and understated elegance. *Reliability rated"Good" only because I have only had the vehicle 5 days.
After the service department called me and informed me of a recall, we set an appointment for eight in the morning. They told me the process will take one hour and I can wait while they are working on my car. When I got there after being in traffic for one hour, the guy at the service desk informed me that they don't have the part!! I could not believe that after they actually calling me and send a follow up text message as reminder, they did not have the part. When I mention that I was in the car for one hour to get there, the guy at the service desk said I know where Wayne is, it doesn't take one hour!!
Good so far. Been a couple of weeks
by Ss42298 from Wayne, nj
August 12, 2018
So far so good considering the circumstances. Mounted a rooftop carrier as i needed more storage space. Looks good. Rides well. My hounds seem to like it
Aubrey was the best of many salesmen I dealt with.
by Michael Palaia from Willow Grove, pa
April 24, 2017
Aubrey was an incredibly professional and honest salesman. I needed a new (used) vehicle suddenly and Aubrey stayed late to take me on several test drives and encouraged me to look over the vehicles thoroughly. He combed through other dealership inventories to accommodate all the boxes on my extensive checklist and followed up to ensure I had a good experience. I recommend this Audi, but highly recommend this salesman.
Pretty car but
by Anna from Pasadena Maryland
January 11, 2019
I bought a 2016 A3 convertible premium plus package. While it is very stylish and pretty car. Inside there is no voice activation and Siri on apple phones gets shut off every time phone syncs to car . Also no power seats. It was A pricey car for the little options you get. Performance and style are the two big winners with this car.
Great place to buy a used car. Cars are clean and they want you to buy the car that you eye up. The wait is long though to do the whole process. I was there 5 hours, probably because I was trading in a car too. Overall great experience, friendly workers, clean environment, and pretty good customer service.
So far so good.
by Griff from New Port Richey, FL
December 27, 2018
We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4.
In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.
The staff was very polite and pleasant on the phone and made every attempt to get me to the right person.
2018 Audi Q3 Prestige
by smschmidt from Baltimore, Maryland
December 11, 2018
This car is a great hipster city car with lots of room in a small package. The ride isn't too firm but for someone older it may not be too great. The high entry point is very good and is relatively easy to climb in and out of. I am a person who likes cars with power and this has enough for the city and then some. The car has plenty of passing power during low speeds. If you are on one of Texas's long 85mph highways, then there might be issues. It gets decent gas millage and looks classy. A very nice car to drive and has a quiet interior.
On November 13th, I purchased a 2017 A3 from Mike Walsh. I must say that I was completely blown away by everything he did. Mike truly wants to ensure that you get the car you deserve the first time. He truly understands Audi and how the cars operate. The entire dealership works with you, and makes you feel at home. Even Bruce Hendrixson, the General Manager, made sure I got the car I wanted, for the price that fit my budget. I have never been to a more family-friendly dealership before. Excellent job to the Audi Wynnewood Team.
Audi A3 Premium is better than I thought
by Geneelder from San Juan, TX
December 31, 2018
This car met all my needs. Good leg room in the back for a small car. Excellent gas mileage and extremely comfortable with more amenities than you would expect at the price point.
My experience with used car department was excellent. I was greeted the moment I walked in I spoke to the sale person then to the manager they made everything simple & quick from test driving to paperwork. They were very friendly offer me coffee or water. I would recommend this dealership to friends & family.
Great Car Lots of fun, Tech and luxury
by tshrtkng from Massapequa, NY
December 24, 2018
This car has it all
The Tech is second to none
Performance is great
Ride is good and gas mileage is ok too
service is on par with Mercedes and BMW
This car has minimal features but the performace exceeds my expectations. The pleasure of driving it is amazing for a entry level luxury car. Also the car is quick for a 1.8L engine, gas saver etc. I love this car.
This car, dealership and total value and experience far exceeded any other level I thought possible. The car is more than I expected. It preforms like a symphony. This is truly a driving experience that dreams are made of.
I have had more than one AUDI, but by far the A6 was one of the best cars I’ve ever owned. It’s sleek, fast, really luxurious inside. It had plenty of room in back seat, huge trunk. All around A+. I’d buy one again in a second.
This car has spacious legroom and spacious trunk. Most important it has Quattro and the balancing is awesome. So far liking the drive. Gas wise it is giving good mileage where I thought it will drink more??
I really liked the car a lot at first glance. It also drove well as it was very connected to the road which is not surprising with the AWD system. Good power and handling but wanted more performance style seating and the rear headroom was non existent and I’m only 6’1”
I've owned three Audi's and was looking to buy a larger vehicle. The A6 checked all the boxes. The overall styling was impressive. It habdkes like a sports car. I enjoy the MMI information center. The 12 speaker audio system sounds like a concert hall.
This is my third Audi and with that have realized I am an Audi driver - I don't think I will ever own another brand!
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