I am in my 60's. I have purchased many vehicles. My recent BMW X3 purchase was a delight. Vehicle was outstanding, buying process was a joy, unlike most dealers! Greg was outstanding, always answering any messages promptly, and great service after the sale. I will return, and highly recommend.
Have been shopping for a truck for a week. Though I did not ultimately purchase a vehicle at Neat, my experience with Louis made this dealership my top pick among the 7 or 8 that I visited.
I had narrowed my purchase down to two very different options - a higher mileage 4 cylinder at Neat and a lower miles 6 cylinder in a higher price point at another dealership. Louis sat down with me to look at both options, and encouraged me that the other vehicle appeared to be a great deal. He talked through the potential trade-offs without any pressure, and even after it became clear that I was leaning toward the V6 he continued to spend time to help me understand the complications with the Tacoma frame recall which affected both purchases. He also gave me a number of references for folks who could help out with my purchase of the other vehicle, for modifications I was interested in making.
Louis is knowledgable, generous and clearly puts his customer first. Neat will be my first stop for my next purchase.
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
I just purchased my "new" used CRV last weekend and their salesman Nick Ciminera took such great care of me during this lengthy process! He was professional, detailed, and always cheerful while I figured out whether I wanted the car or not. Thanks again Nick for all you did to make this car purchase so easy to deal with!
We had purchased a Q5 in 2015 and loved the car. We decided to check out the newer Q5. Our salesperson Jonathan was very knowledgeable and explained all of the upgrades to this model. After spending some time with the car we decided to buy the newer model. Everyone at the dealership was friendly and helpful We never felt any pressure. We once again enjoyed our experience at Audi Stratham!
I purchased an Audi Allroad from Stratham and Tyler Lessard was exceptional to work with during the entire process. Purchasing a car can be daunting and time consuming, however Tyler worked hard to find the right car and was well informed about the vehicles and the process. He treated me with respect, was genuine, listened to my questions and always got back to me when he said he would. These qualities are unheard of in the consumer market these days and I could not be more grateful for this high level of professional service. Thank you!
I just picked up my preowned S5 Convertilbe and couldn???t be happier. My girlfriend and I stopped Audi of Stratham on a Sunday to look at cars and were pleasantly greeted by Rich Candela. Rich took the time to take us on a test ride and thoroughly explained the car???s features and specs. After the test ride Rich introduced us to Dave Perry, his sales manager. Dave was very friendly and did not put any pressure on us to make a sale. After speaking with Rich and Dave for a while we started to discuss money, and quickly came to a fair agreement. We were then introduced to Devyn Hubbard, finance director. Devyn took the time to explain many different finance options and and warranties. She made the financing painless. When we picked up the car all three employees greeted us and Rich explained all the controls of the car and made sure we were happy. The car was detailed perfectly and looks brand new. Thank you Audi if Stratham for a great car buying experience, John Bieren & Donna Jones
First purchase of an Audi and first time visiting Stratham Audi. Could not be more please with my experience. No drama, no bs, no sales head games. Our sales person was extremely helpful and very straightforward.
Each interaction in process of purchasing our new car was handled with care and attention and the staff were thorough, professional and welcoming. We are thrilled with the new car and looking forward to the years of driving ahead, and will be using them to care for the vehicle also.
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Sam(i) is not just a salesman who talks non stop, he is a good listener. He paid attention to my concerns and then acted to correct them in the car that I bought. I have had the car for two months now and it is running flawlessly. Thank you Sam.
Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
We had a great experience at Boston Foreign Motor...and Bobby was a very helpful salesperson. He was knowledgeable about the Audi Q5....which was important to us as we had previously only bought Mercedes. Bobby stayed true to his word and helped us get the windshield fixed, after we drove the car off the lot. Very trustworthy. I would buy another car from him.
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