Used Audi cars for sale in Spring, TX

This would be a five-star-plus review, save for one matter discussed below. Sewell dealerships are dramatically different from the stereotypical auto sales environment. We helped my son purchase a vehicle from their Infiniti location a couple of years back, and were impressed with the experience. Sales associates are true professionals ... college graduates, articulate, well-dressed and exceptionally courteous. The atmosphere is calm and welcoming, and every aspect is focused on the customer. Pre-owned vehicles not of their brands are exclusively buyer trade-ins ... no used rental cars or "auction specials". I thus had every confidence that the 2017 Acura MDX Advance I was interested in would be a quality automobile. I was warmly and almost immediately greeted by Amy Douthit, who verified that the car was available, and went over Sewell's way of doing business, emphasizing that if any pre-owned auto does not meet its stringent criteria, it's shipped out. The MDX was in virtual showroom condition, the test drive went well, as expected, and negotiations were conducted in a low-key manner. We couldn't agree on the value of my trade, despite Amy's couple of back-and-forth trips to the manager's office, as well as a visit from AJ, the man himself. There was no pressure, no hesitation returning my keys, no chasing me in the parking lot with another offer, and no insisting that the deal was "good for today only" ... the way it should be. The disagreement notwithstanding, we parted on favorable terms, although I still had considerable interest in the Acura. The following morning, I took my vehicle to one of those Sell-Us-Your-Car places, and was offered what I anticipated was its value. I relayed the information to Amy, who presented it to the manager on duty. Here's where the "Until ..." comes in: Amy called me back, obviously repeating management's contention that they actually beat the offer, when the difference in sales tax between selling and trading is factored in. It's an age-old gimmick used by dealers to allow less for a trade-in. Sales tax has absolutely nothing to do with the value of a vehicle ... whether selling outright or trading in, it's worth what it's worth. I expressed my intense disappointment, stating that I didn't expect such trickery from Sewell. This tactic shouldn't ever be in their playbook, considering their reputation. Shortly thereafter, I received a call from Jack Mah, apologizing for the "misunderstanding", as well as agreeing to match the better offer. While the deal was to my liking, I still wanted to think it over, especially given what had just occurred. I ultimately agreed to the terms, returned, and drove out in my new (to me) Acura. Katy Murray handled the final paperwork in a manner consistent with Sewell's philosophy ... courteously with no sales pitch for extras, and a very understandable description of everything I signed (it was a cash transaction, so there was considerably less work for both of us). I trust that those I dealt with took my comments in the spirit intended, and that upper management will eliminate that bit of deception from its lexicon. The car is exceptional, and I'm glad that all eventually turned out well.

I am going to college and I needed a car. My dad told me to do a research online and found cars.com. After just a couple of minutes I found MY PERFECT option and called North Audi Houston to get more information regarding the vehicle. Will picked up the phone, and from his very first words, I perceived their EXCELLENT customer service. When we test drove the car we noticed that the seat belts and rug were a little dirty. Will and Ray did not hesitate and offered us every service possible. Customers service, buying process, quality of repairs, and facilites, were beyond excellent. Thank you, Will, Ray, and Car Wash personnel.

Bret and Mark went above and beyond to help us purchase a car for our daughter. They even brought the car to us to test drive when our busy schedules wouldn’t allow for time to make it to the dealer.

I upgraded to the 2017 S7 Prestige from driving a 2005 Audi A6 for 11 years. I gave the A6 to my son with 138,000 miles, it still runs great. This S version does not disappoint. A head turner, fast, and reliable. I have every option except the Sport Package and Alcantara headliner. Loaded with features not even listed like a 9GB hard drive to load CD's or DVD's if you choose. WiFi hot spot rocks especially with my Escort. Comfortable ride, love the adjustable settings. Cooled and heated seats, night vision, Bang and Olufsen stereo, heated steering, what is not to love. Audi is ditching the Google Earth feature for us in December 2020, and many fuel door actuators (dumb design Audi) are my only complaints. A7, S7, RS7, buy it, you won't be disappointed.

WOW-WOW-WOW…. Hands down the absolute best all around new car purchasing experience my wife and I have ever experienced! Our salesman Connor Lenamond was exceptional. Most finance paperwork done online and final signing at the dealership was quick and easy. Vehicle detailed nicely, full tank of gas, and all features explained and set up for us.

I'm a dedicated Audi driver, so I may be bias but this is my favorite car ever! The technology difference between my Audi 2020 SQ5 and this one is huge. Touch screen navigation is a game changer. So many things - I cannot recommend this car any higher!

When it comes to customer service, Sewell-Audi North Houston is hard to beat. They not only take care of you but they provide extraordinary services that is hard to find these days. They made my service experience so easy.

I love this car, i previously own a Range Rover what a nightmare, was not worth the money, problems with car/dealership... I decided to go back to audi after researching many other cars in the same price range and found this SQ5 to be the best deal for the money..

Luis Ramirez always provides the best quality of customer service. This is my second vehicle I’ve bought from him. The best experience I’ve had with sales. No pressure. No surprises. Honest, courteous, attentive, knowledgeable and upfront. Go see Luis!

I love the lines of the car. It’s fun to drive, so smooth and quiet. It has a lot of great features. I love it!

My service advisor was excellent. Great facility and staff members, every is nice and friendly, great service, and the video explaining what was actually being worked on was awesome.

The car is great looking, fast and comfortable. Recommend to anyone especially as an everyday driver. It turns heads wherever I go. Also get everyone wanting to look at.

Maria at Central Houston Cadillac was awesome, she gave me a lot of options to choose from. Best costumer service experience I’ve ever had and I love my new car!!!

The car is fun to drive, and it goes further on a charge than indicated on the sticker. We go about 160 miles on a 80% charge with 60 miles left in the battery.

Bought new q7. My experiences was great at this dealer.

My first Audi and won't be my last. Smooth, comfortable quick. Have a great color combination,, quantum gray with red interior. Love it. I upgraded the software for an extra 80 horse. WOW!!

Audi Central Houston has provided excellent service to my prior Q7. The service advisor, Flor Fuentes, has consistently gone above and beyond to provide excellent service and assure my car was performing well and safe. While my 2017 Q7 was at the dealer for repairs, I started looking at the 2023 models. The new car salesman, Jamie, made the process as painless as possible. My 2023 Q7 is a dream to drive

This is a great vehicle..performance galore and well thought out features. Up to date information system and MMI coupled with Bang and O sound system!

Awesome service every time! Service updates, great service and repairs. Drop off and pick up made easy. Will continue to use Westpoint when needed for small or big repairs

I upgraded from a Q7 to Q8 and continue to enjoy driving my Audi. It has lots of engine power, sleek design and a quiet, comfortable ride.

Great. Salespeople were knowledgeable and financing team was great to work with. So excited!

I would buy it again. You don't see many A8L's on the road which gives you the sense of exclusivity. The car is well designed and has excellent performance and comfort!

It has been almost three years since I bought my BMW from Bemer Motor.. Of course like any other BMW, or any car at that, the car needs maintenance. Julian and his staff are always friendly, caring, and ready to help. They always take care of the car and leave it running smooth. They always wash my car And since I bough the car from Bemer Motor they gave me a lifetime supply of oil change! THANK YOU JULIAN MARTINEZ AND STAFF.HAVE A GREAT BUT MOST IMPORTANT A BEMER MOTOR DAY!!!

Sexy, sleek, fast, handles amazing, classy, good gas mileage, everyone stops to look at her!!! I've never driven anything so nice. I usually like muscle cars however reaching age 50 I wanted to go in a different direction. I m so happy I did it fits everything about my lifestyle.

Luis was wonderful and made our process in getting a new car so easy!

Totally satisfied with my new ride. I am so happy to own a bran new SUV. I have worked very hard to acquire this Audi Q3 Comfortable ride‼️ My daughter Dejah pick out this ride for me. A special thank you to Justin Yattey, the sale representative who humbly guided me.

All staff was friendly & hospitable. Joseph was a great representative of the company and was very informative and not pushy. My interests were taken into consideration and he focused on what was best for me and my family not just a sale!

Luis Ponce was the best sales rep we worked with so far!!!! He was outstanding and his customer service went above and beyond

Christian was extremely friendly, knowledgeable and helped us with both the sales and getting us acquainted with the car. Great experience, thank you for everything, Christian

I love my BMW, but it wouldn't be possible without the help of Jefferson and AutoNation USA Katy. I shopped around different dealerships around town. Most where very pushy and kept calling me non stop. Jeff never did any of that and right from the start he told me he wouldn't. Not only did Jeff keep it professional but also overall I got a way better customer service than the other dealerships. One dealership had many additional charges that were not only anything I was interested in paying but also non disputable. Not just that but dealerships fees that made no sense and I wasn't going to pay. I'm the type of squeaky wheel that looks at everything to make sure I am not overpaying, and AutoNation USA Katy was the perfect match that delivered just what I was looking for. If you come here make sure to talk to Jeff!! Jeff did go the extra mile, not pushy, super cool and extremely helpful. He helped me through the entire ordering process and everything was beyond smooth. Jeff kept me informed and updated me daily the entire time on the status of my car since it was getting some work done. Once the car was ready, he guided me through the process and answered all the questions I had. He also helped me get acquainted with my new BMW during and after my purchase. I tend to ask a lot of questions and he has been great!! Honestly, this the best car buying experience I've had up to date and I am SO happy with my beautiful BMW :) Thank you AutoNation USA Katy and Jefferson!

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

This is the only dealer I take my car to get any service done since I got the car. And I bring to the same service personnel (Marion) every time. Service been great from purchasing my car and after sell service and maintenance is prefect. Everything get done fast and correctly.

Great and fantastic experience. Curtis and Michael are nice and willing to help. Robert explained everything and walked me through the paperwork really patiently. Will strongly recommend and comeback again!