The staff at Park Ave BMW is outstanding. Andy made this purchase easy. Matt and Jack made the pick up of the vehicle an easy experience. Andy is one of the best sales people I have ever dealt with. No nonsense, you buy the vehicle you want, not what they want you to buy! I strongly recommend this dealership! A note to all, please purchase the GAP insurance, this is one of the most important decisions when signing the papers. Do not get caught short insurance wise, by not protecting yourself!
by Corey Montgomery from West Hempstead
December 22, 2018
Excellent and plenty of staff who are available when you need them. Browse at your leisure in the absence of pushy sales staff and when you ready the help awaits.
I was so blown away by the Wilson Grace, who contacted me after I purchased my new X4.
I honestly enjoyed the hour he spent with me going over my car. He was patient and understanding and he made me very comfortable with all the new features.
I have never had such a pleasant experience in all my years owning a new car.
Thanks for having such a helpful person especially after the deal is done.
by Rick Medina from West Hempstead
December 22, 2018
What can I say about Certified select motors? Fantastic service from the beginning of purchasing our new car to driving it home. Their customer service is nothing short of superb. As a first time buyer, I am so glad I went there. They have a wide range of cars and their collection service is easy.
I have always had a good experience with the Service Dept. at BMW of Morristown. Alan Carpini is wonderful! He is extremely courteous, knowledgeable and efficient. He has always taken good care of my car, and advises me on what is really required to be done. I feel very secure working with him. Thanks Alan!
by Vincent Terry from West Hempstead
December 22, 2018
Certified select motors. lives up to it's name, I've never seen so many cars to choose from. Amazing, all the different makes grouped in 100's together, someone got a job on, keeping them all clean!
I just ordered a 440xi from BMW of Morristown. Mark Carvalho in Sales is awesome! He patiently helped me decide whether to buy my current 435xi or order a new one. He explained all aspects of the process, with expertise and experience. I'm very happy with the end result. Thank you Mark!!!
by Phantomlady from Fredericksburg, VA
July 7, 2018
Vroom vroom, what a beauty this car is!! Nice interior and runs like a champ. I'm in love with the body style and all of it's features. Just simply love it!!
Park Ave BMW, Victor & Jack made this the easiest car buying experience I have ever had. I called to see if a car was still available and by the time i arrived Victor had the car right up front waiting for me to look at. Thank you for your exceptional customer service!
by Russell Hawkins from West Hempstead
December 20, 2018
Amazing selection of cars and a company that cares about its reputation. I have now bought 3 cars from here and my recent aftercare customer experience means I'll be back for more in future.
For those who find the purchasing or leasing of a car to be a euphoric experience - your DNA warrants inspection. Mere mortals such as myself, find car acquisition to be as stressful as waiting for one's accountant to determine overdue tax payments. Well, at Park Avenue BMW, my leasing of a BMW was pleasantly stress-free. I attribute the foregoing to having been handled with great patience and without stereotypic "sales pushiness" by Mike Smeraglia, Sales Manager & John Delgado, Sales Consultant. I believe it is important to note, that I leased one of the most inexpensive BMW vehicles. Notwithstanding, I was treated with dignity and respect from the moment I was greeted at the front door. Perhaps, of added interest, visiting with their competitors for lower pricing will invariably be an effort in futility - they truly are unmatched. Martin Weinstein Retired Superintendent of Schools
by Ricardo Chandler from West Hempstead
December 20, 2018
Well done! All the staff are all excellent-friendly and helpful. They really understand what it takes to give top level customer service and the cars are competitively priced. There is a huge selection and the website is very use friendly and the telephone line is quickly answered if you have a quick query.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Certified select motors as well
by Laura Earhart from West Hempstead
December 20, 2018
This is my second time buying a car from Certified select motors, and I was extremely impressed with the attitudes and kindness of the staff. They guided me easily through the steps that I need to take to buy the perfect car suited for me. Comparing with the first time I purchased a car this has certainly been easier, and I look forward to buying my third car from Certified select motors as well
I have leased a new 2016 M235i from Morristown BMW. This is the third BMW I have leased from this dealership (previously a 540i Sport and a 128i with the M package) and my wife is currently driving her fourth X3 and looking forward to leasing another in Feb. 2017 when her current lease ends. It is obvious that we are loyal to this dealership due to their attention and great service. I should mention that there is a BMW dealership which is closer to our residence (BMW of Bridgewater). That being said, I want to lay out an issue with this most recent transaction. I ordered my M235i with the limited slip differential. The official BMW USA website states that the car comes standard with performance tires, mixed size, non-runflat. The run flats are a no cost option which I did not select. I intended to purchase an inflatable spare that I could throw in the trunk when necessary - one is described in the owners manual (another option would be to upgrade to run flats with performance specs - also described in the owners manual). In addition, the runflat option comes with engine speed limitation as well. I did not want these options. Although I will not race the car, I intended to attend Octoberfest and run the car on a track with an instructor to better understand the limits and nuances of the (BMW) driving experience. I will not be allowed on some tracks with non performance tires, thus the car is not meeting my expectations from that standpoint. Let me say that otherwise the car is was delivered in excellent condition and drives very well on public roads - something I have always found with my BMW's. The car came with an interior which was different than the one I ordered, but I was called immediately to make sure it was acceptable (it was). It has also come with the runflat option (including the speed limiter). I never would have put the money into the limited slip differential and then opted for the run flat package. I called my sales person and we are to meet and discuss options, and it is my hope that these problems will be dealt with accordingly. I have every reason to believe that this issue will be handled to my satisfaction. However, I have never had any real issue before, so this is new "territory" for me. If allowed, I will follow up with a future communication.
by SAILORMAN50 from WESTBROOK, CT
April 15, 2018
THE BMW 230IX IS GREAT FUN LITTLE RIDE, PADDLE SHIFTERS, STAGGERED 18" WHEELS AND THE TRACK PACKAGE MAKE THIS CAR A FUN CAR TO DRIVE. I WOULD RECOMMEND A TEST DRIVE.
I would like to give Larry Stokes from BMW of Morristown a big thank you he made my decision to purchase another BMW much easier his professionalism was outstanding he was patient, kind an really helpful I've been to many dealerships an came across many salesmen an no dealership or salesman met Larry stokes standards Larry Stokes Rock!!!!
by bob from Deland fl
February 28, 2018
So far,as it is still new to me its great.Only thing negative it is a very technical car and you need to spend a lot of time with your head in the owners manual.
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