Great service at BMW! Drivers door would not close. I call
December 3, 2018
The driver's door would not close last Saturday, April 28, 2018. I called BMW and spoke with Antywon. He was able to give great directions to get door to close. We also made an appointment to have door checked on Tuesday, May 1, 2018. Car was dropped off at 7:00 am. Jeremy was there with the courtesy SUV. The Lady sharing the SUV needed to be at work at 7:30 am. Jeremy asked if he could drop her off first so she could be on time. She was gracious for this service and adjustment with order of delivery to our jobs. I left my lunch in the car. I called Antywon! He stated car would be ready in 15 minutes. He would call Jeremy and get him to pick me up on his way back to the BMW Service Department. Jeremy picked me up! I got my car and lunch! It is a great feeling to experience hospitality, professional relationship with the people in the service department. I checked with Jack about his son. We talked about graduation and state soccer meet coming up for his son! They take an interest in my job and I look forward to sharing stories from the elementary school!