Buying a car from them was quite smooth. They had many variations of the model I was looking for and were quite willing to show me every one they had in stock. They had posted sale prices online for some of the cars they had in stock but discounted others which were advertised at a higher price. Negotiations for the price were fairly quick. When signing the paperwork, there was the typical sales speech to sell me additional services but when I said I was not interested the sales talk stopped.
I had bought a different BMW from another dealer 5 years earlier. That dealer's service department gave me quite poor service. I often had to take my car back to them right after they serviced it. I checked online reviews and found Stevens Creek BMW seemed to have the best reputation. I had bought parts from the Stevens Creek BMW parts department and was quite satisfied with the experience.
I was seriously considering switching from BMW to Mercedes Benz but my experience with and the reputation of Stevens Creek BMW were enough keep me interested in a new BMW even though I have had excellent service provided for my old Mercedes by a nearby dealer.
I am extremely happy with my purchase. My salesmen, Fred was exactly what you hope to find.
Extremely knowledgeable about the car and most important not pushy. My experience with Stevens Creek was exactly what I’d hoped to get. All of the staff I came in contact with were very helpful and professional. I would highly recommend purchasing a vehicle from this place.
This is my third BMW purchase and the Sales Manager at Stevens Creek BMW is one of the best I've worked with. The purchasing process was quick and efficient. I spoke to the Sales Manager about the car model, color, packages I'm interested in. The sales manager found me the exact car I wanted with a reasonable quote. When I stopped by the showroom, the car was available for me to test drive.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Most exceptional car ever able to build to own
by annabellinina from Ipswich, North Carolina
May 3, 2017
I'm not capable of driving anything else. I have many health problems and issues so my parents won't let me be allowed to drive anything as such as what I put down to have make and built (obviously with their help in making that available for my own found and sorts).
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Best looking plug in Hybrid ok the road !
by Jonster from Ontario
May 2, 2017
Personally I think it is a very balanced car. Looks good, drives good and it has a good MPG. I feel alive whenever I corner the car or accelerate- it makes me smile every time. It is a 3 series... so it is a "bucket list" kind of car.
The interior is good, a little bit small... the sets gets my back sweaty and hot on sunny days.. it is not very confortable for road trips I would say. However, for shorter trips or city driving I think it is more than adaquate.
I love it. No regrets. The best part is that is a hybrid- a green car :)
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Excellent selection of cars
by Naomi Clake from West Hempstead
November 13, 2018
Excellent selection of cars. Friendly staff that let you take your time to look round. Highly recommend!!Great customer service!I am so happy with my.I’ll be back.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Amazing Combination of Performance and Efficiency
by DennisM from Seattle, WA
October 29, 2016
I've put 6500 miles on my 330e and love it. I am averaging 76 mpg. I've traveled 3900 of the 6500 miles in full electric mode according to the BMW app. I am only filling up with gas about once a month and have had one tank where I traveled 1000 miles before filling up. The car has pure BMW performance and handling when you want it in Sport and Sport + mode and full electric while in the city. My commute is about 7 miles each way so I use no gas at all for my commute. The car replaced a 2013 ActiveHybrid 3 and this is a huge improvement. The Sport Package with sport seats and Sport + settings is now standard and the steering, ride and handling are all improved over the 2013. I have made several 400 plus mile trips over mountain passes and have averaged 40 to 42 mpg on long highway trips. The torque of the electric motor is really noticeable in Sport mode with torque like a diesel with the rev range of a gas BMW. I would love a little longer battery range but it works for my commute and for trips to the airport I recharge there and make about 19 of the 21 miles in full electric. Around town I use the MAXeDrive mode with the EcoPro setting and the car has plenty of power for an urban setting. This car would not work as well for someone with a long commute but for me it is amazingly efficient. I wanted a car that cut my carbon footprint but was still fun to drive and this car is it. Seattle has greenhouse gas free electricity and I also have solar so I am feeling good about driving the 330e. 76 mpg is way beyond what I expected and I love the way the car drives and all the BMW features. This is the most fun I've ever had with a car with this combination of superb efficiency and performance.
Hovik Sayadi helped me out greatly, I just purchased an i8 from them, he was very professional and we had a great talk at the same time. I’d recommend this place to anyone lookin to buy a BMW, 10/10 experience.
Leased my 2019 X3 from BMW Mountain View and I would say that the process was certainly positive. People here were knowledgeable and ready to provide you with any information that might help you with the process. They made sure that you are satisfied with your choice. Overall I would recommend the place to anyone looking for their next purchase.
I visited Stevens Creek BMW to test drive a car I saw online. The test drive went well and I decided to purchase the car. The process was smooth, from negotiating the price to financing. All of the people I worked with were very nice and respectful of my time. I am very happy to own my new BMW from Stevens Creek BMW.
We enjoyed the buying experience with Sara. She selected a much better 2016 i3 than the one we came to see—the original had a mark on the side and was 3,200 more expensive. The finance piece was a little lengthy but not terrible. I would buy another car here and will recommend to others.
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