This dealership is truly one of a kind. They treat their customers as if they were a member of their own family. They were a pleasure to deal with and they were a stand up team. Any time anyone I know needs car, I would HIGHLY recommend them. Their cars are exceptionally clean and in mint condition. They are honest, reliable and run a great dealership. Highly satisfied customer!
The staff at Park Ave BMW is outstanding. Andy made this purchase easy. Matt and Jack made the pick up of the vehicle an easy experience. Andy is one of the best sales people I have ever dealt with. No nonsense, you buy the vehicle you want, not what they want you to buy! I strongly recommend this dealership! A note to all, please purchase the GAP insurance, this is one of the most important decisions when signing the papers. Do not get caught short insurance wise, by not protecting yourself!
Park Ave BMW, Victor & Jack made this the easiest car buying experience I have ever had. I called to see if a car was still available and by the time i arrived Victor had the car right up front waiting for me to look at. Thank you for your exceptional customer service!
For those who find the purchasing or leasing of a car to be a euphoric experience - your DNA warrants inspection. Mere mortals such as myself, find car acquisition to be as stressful as waiting for one's accountant to determine overdue tax payments. Well, at Park Avenue BMW, my leasing of a BMW was pleasantly stress-free. I attribute the foregoing to having been handled with great patience and without stereotypic "sales pushiness" by Mike Smeraglia, Sales Manager & John Delgado, Sales Consultant. I believe it is important to note, that I leased one of the most inexpensive BMW vehicles. Notwithstanding, I was treated with dignity and respect from the moment I was greeted at the front door. Perhaps, of added interest, visiting with their competitors for lower pricing will invariably be an effort in futility - they truly are unmatched. Martin Weinstein Retired Superintendent of Schools
Eric Shuster is a pleasure to work with. He is very transparent and helpful in structuring a fair deal. His attention to detail and post sale follow up is great. I would highly recommend working with Eric on your next car transaction.
I am so delighted with this dealership! They answer any of your questions, show you everything you should know about a certain car and you can be 100% sure it wasn't ever burnt in a fire or dumped in a lake!
I just bought a 2017 Countryman for a steal. A friend from Jersey sent me a link to their website. I couldn’t believe it. The Countryman I have been looking for was there and on a big sale. I flew in from Dayton, Ohio just for this MINI. I can’t say enough about these guys. They even picked me up from the airport. No need to Uber. Thanks again!! Sending Ohio Love.
The sales ladies, Shirley Chen and Priscilla Tsun are excellent! They are very professional and explained everything very patiently! This is my best experience to buy a new car, and I will definitely refer them to my friends. I am glad that BMW have them as their employees!
Priscilla and Shirley are very friendly, we came in one Saturday and never got a hello welcome to bmw... we came across these two who came up to us and asked if we needed help. We were about to leave but thank god for these two ladies!! Had a great experience and became very good friends!
I actually loved my car buying experience at this AR dealer. From my sales guy Patrick to the managers Erik and Jesse and even the Finance guy Chris, everyone delivered top notch service in a no pressure environment. They took the effort to find a vehicle with my exact specs. Any other dealer would try to sell you anything on the floor just to move their inventory. Not here. Their attentiveness and service matches what you expect from this luxury brand. They were respectful in deal negotiations with a healthy amount of give and take. I am even happier with my sexy new car given the quality of service I experienced.
First let me say that i normally don’t do this. My experience was so good that i had to. I first went to Great Neck for a different car and found out that it was already sold. No call no deposit from me so that’s completely understandable. Upon walking on the lot i came across my baby. There she was a nice yankee navy blue 2013 740 Li BMW with a caramel interior... I looked at the price and quickly thought i can’t afford this - or so i thought. Upon entering the building i was greeted by Mr Rick Rogers. He was very articulate and persuasive without being pushy. Straight off the back i could tell i was dealing with a seasoned veteran. So within our conversation he suggested that i take her for a spin and boooooy did i... Best test drive I’ve ever been on. All the amenities anyone can ask for. Luxury power performance and payment lol.. After my thrilling test ride it was time to sit down and talk to John the financial guru.
The first thing he said was i will get u where u need to be. That sounds great but what’s the catch.? There was none !!! Within hours i was driving my BMW off the lot and into my driveway.. My payments and insurance are within reason for my situation. Overall i had a GREAT car buying experience at Great Neck and i will DEFINITELY recommend them to all my friends... BTW this is a real person and story..!!!
I came in with less than perfect credit after being denied at another high end dealership. Many banks was offering me a loan with and APR of over 20%. Frank and John was able to obtain a loan for under 13%. I walked in skeptical and drove out in a high end Mercedes Benz of my dreams.
Hey guys thanks for all the help. My husband and I love our new Mercedes GLE450. Sam and Kevin made the deal happen for me. They just recently opened so I was a little skeptical. Spent all week going from dealership to dealership. They had the best price and quality out of the 13 dealerships I visited. Very friendly staff. A lot of luxury vehicles and nice showroom. Will definitely recommend you guys to my friends and family. Wish you a Merry Christmas and happy new year incase I don’t see you guys. Xoxoxo
I've had a great experience with your dealership 3 years ago and even after 3 years later it still feel the same great feeling doing business with you.
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