My experience in purchasing a new (for me!) car at the Arlington, VA MerLex dealership was simply outstanding. Everyone on staff was friendly, efficient and professional. I have to single-out the sales associate who helped me, Moe. Moe was super helpful, knowledgeable, and friendly. I cannot think of a better car purchasing experience anyone could have beyond Moe and MerLex! Thank you Moe and everyone at MerLex.
Masi from Merlex Auto Group was very friendly, professional, and very knowledgeable. Ultimately, he was the reason we decided to buy from Merlex Auto Group. He made us feel comfortable and confident in our decision. They have a very good selection of fine automobiles. Whatever you choose, you will be happy with your decision.
Came in with my baby, 2012 Dodge Challenger and it was time to let it go. Drove from Newport News and decided to change it up. At 1st I wasn’t sold on it but after the test drive it was clear to see that this was a good pick and fit for me. They knew I was looking for speed. & this was def a good look for me. I’m going to miss my Challenger tho without a doubt. It lasted a little late but I was bought some food so on my drive home I won’t be hungry .. appreciate them so much. Will def be coming back and recommending.
Giselle Pearson was my sales person. Her customer service skills were excellent and provided upmost attention during my test drive and negotiations. Everyone at Passport was very attentive and professional during the sales process. I look forward to having Passport service my X5 for years to come.
Elena greeted me promptly upon arrival at my service appointment. She kept me posted periodically concerning the progress of the service of my vehicle. The facilities were clean, well organized and the staff were very courteous and professional.
We searched the National Capital Region for the right vehicle at almost every Mercedes dealership in the area. This dealership not only found us what we were looking for but also gave great customer service, made sure every feature we wanted was included and made the deal exactly what we were looking for. We will definitely be bringing our business back. A high class experience, but down to earth. We are so happy about our purchase.
I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detailed and knowledgeable about BMW cars and does everything to make the process of buying a car quick in easy I spent a total of 2 hours buying my car. The car looks amazing and I am so happy for the price I got it at. Thank you Max and BMW of Silver Spring
John was great in making my purchase a bit easier. They promised to bring car to me in VA and get moonroof deflector installed and neither happened. But, they did pay for an Uber to bring me out to them. Ended up missing work :( and stuck in rush-hour traffic but love my car!
Replacing my review titled Be honest with customers. Cars.com doesn’t allow for easy removal or update of reviews. I fixed the issues with the car at my own cost. I had got the car at a good price anyway since when bought new it’s a car that costs over $100k. So I accept that, and since car drives great after the repairs think it’s appropriate to revise the ratings for Imperial Highline.
WOW Pure Car Buying is different kinda dealer. This was a great experience. I was looking for a Honda Odyssey because me and my wife saw how good the reviews are on the Odyssey's so we saw Pure Car Buying and they have the really great prices on there vehicle's. We are Truly happy with the service and our new van. Thank you guys!!!.
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