New and used 2026 BMW X1 for sale near Chicago, IL

Service is the best around, Mike Alwin and the crew at Bill Jacobs are the best when it comes to BMW.

It was easy to schedule the maintenance, I actually waited for the service. It was done in about an hour, and now it drives like a new car. The service writer was very helpful!!

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

Great customer service and Bob was helpful but not pushy at all during the process. Great experience that was worth the lengthy drive. I would recommend!

Joe Armstrong is the reason the Service Department gets my highest rating! The Service Manager sets the tone. Joe's work ethic and knowledge set him apart from other Service Managers. He gives respect, and receives it in return. Thank you for all that you do, Joe. I appreciate you.

I've been coming to JLR South Shore for years and have always received impeccable service. They have taken great care of my 2019 Discovery Sport. Jordan is a great employee and they are lucky to have him as well. Have also spoken with the dealer (Kirk) a few times and he's a funny and humble guy, didn't even realize he ran the place

Very smooth and at ease atmosphere addressed all my questions and concerns I didn’t feel pressured to buy the car

Coming from another dealer closer to home I had discovered Fields BMW in Northfield. Their customer service is top notch to other BMW dealers I have been to and I have since taken my service and sales business here and have leased my past two vehicles with Fields Auto Group. Ask for Carrie Shapiro, senior client advisor and she will take the upmost care of you! Everyone in the service department is pleasant to work with! In the past have worked with Jerry M., Ed P, and Chris Goodrich and they all take care of you with the same level of care.

Gina was my service advisor and she was great! Kept me informed and mad sure all my needs were met!!!

If you’re on a market for an ultimate driving machine. BMW of Elmhurst in Illinois is the ultimate dealer to get that machine. Michal is THE guy to see.

Great service experience with Mike Alwin and the people at Bill Jacobs , friendly and very helpful with addressing my concern.

It was a great experience. They took care of me ASAP and work was done on timely manner. The one thing needs to be addressed is when car is completed and you are waiting please call out the name or something. I sat there almost 1/2 hr to 40 minutes and realized my car was done and waiting outside.

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

Alan S. was upfront / transparent on pricing and patient helping us figure out what we need, bouncing between models and trims. Appreciated the follow-up after buying to see how things were going and if we had any questions. Very helpful w/r/t getting the most out of the vehicles functionality after driving it for a week.

My experience with Sunset Auto was outstanding. They have a great selection of used cars, all in excellent condition. The sales team was friendly, honest, and very helpful without being pushy. They worked with me to find a car that fit both my needs and my budget. The paperwork process was smooth and quick. Overall, a very professional dealership that truly values customer satisfaction

Let me start off by saying JOHN (in service) is the real deal. He is the only reason I would come back to BMW & Elmhurst. Every encounter I had at this dealership he made it feel like my car was fresh off the showroom floor. His professionalism & attitude was great even when mine may not have been. Once again when I buy my next BMW and it will be at Elmhurst BMW, it will be because of John and sorry salesman I’m dealing with John on that purchase even if he is in service!!!!!!!!

Joe Giuliano he kept me well-informed and was done sooner then I was told .it was take.

Exceptional service from the sales team and a very honest and transparent transaction. The team there did an amazing job taking care of me from putting numbers together, to ordering, to delivery and taking care of my trade! Thank you Fields BMW!

Last minute emergency with my vehicle and I worked with Mike A and he was able to get me a loaner immediately and had my car fixed by the next day , appreciate the service.

had an amazing experience at McGrath of Elmhurst ! Eugene was absolutely wonderful to work with — knowledgeable, professional, and genuinely helpful throughout the entire process. He made everything smooth and stress-free, answering all my questions and making sure I got exactly what I wanted. I highly recommend asking for Eugene if you’re looking for a great car-buying experience!