I just recently bought a BMW X5 from Logan "Client Advisor." He was so helpful and personable! He explained the whole process inside and out! He knows what it takes to have superior customer service and goes above and beyond that to make sure I had an easy, effortless, luxury experience. I did not know they were locally owned either! I RECOMMEND THE DEALERSHIP AND LOGAN TO EVERYONE NOW!
I had a really great experience at Gebhardt BMW. I was in my first lease and wasn't sure how the process worked. Kelly assisted me through the entire lease end process and made me feel at ease. She made me feel very welcome and answered all of my questions. She also helped me get into a new lease and was able to lower my payments! Thanks again Kelly!!!
Can’t tell you what a great experience I had at this dealership with my salesperson Glenn. I drove 2 hours from Tucson and it was worth every minute! Glenn and the dealership delivered on every single promise on my used car buy and went above and beyond to make sure everything was perfect. I will absolutely be buying my next car here.
Salesperson Keri did a great job & we were also impressed with Beau Penny. Professional staff with no hard sale pressure to buy. Best experience I've had with a car dealership. Felt like a family owned business. Would definitely go back. Love my new car! Thank you.
BMW of Riverside delivers in so many ways! Customer service is 10 star. Mark drove the BMW from Riverside to Palo Alto to deliver my car. I never bought a car without seeing it (but we know what a BMW looks like) they made the transaction so seamless and fast. They took all the worry out of my over-the-phone-purchase. Took all of 30 minutes to sign the paperwork (if that) and the car was mine. I cannot believe they delivered the car to me 404 miles away. Answered all my questions. Extremely knowledgeable. Ask for Mark and he will take care of you. Best salesman ever. I am thrilled with my new (to me) pre certified car. And the price, hands down the best price around. That is why I bought a car 404 mile away!!
I heartily recommend Anthony for all your service needs. He is 100% customer focused... and very helpful. Always does the followup, makes sure you are completely satisfied with the support. Great guy. Ontario BMW is lucky to have him.
Long time coming for this review.. After having issues with my BMW and not getting them corrected at another Dealership, I tried Ontario and take goodness I did, the customer service provided by Anthony Zabala is by far the BEST! Anthony thoroughly explained what there technicians will do to find the issue and have my Alpina running with no problems. Communication is key for me and Anthony exceeded my expectations, takes his time with my vehicle as it was his own! I will always bring my BMW to Ontario and will continue to refer customers to Anthony. Thanks Ant!
I live in Richmond and my daughter blew a tire on her Mini in Charlottesville and was stuck on the side of the road. I found BMW of Charlottesville on the web and called them. The service team found a tire, ordered it and installed in within a few hours to get her back on the road home, all with a friendly attitude. I was more than impressed.
The process was smooth and relaxed. Agata was truly exceptional. She was attentive, insightful, honest, and helped me obtain the exact vehicle I wanted. It is truly a feeling of euphoria every time I look at or climb in my magnificent X6! For that, I have Agata to thank! I recommend that anyone looking for a vehicle seek out her expertise. I beyond appreciate the clarity, acumen, and profound wisdom of Noah in finance! Thanks to John C. for all the effort in finding my dream machine. This was truly the finest transaction in auto I have had and sincerely thank the entire team!
The professionalism and courtesy was beyond exceptional. Showrooms were spotless. My point person was Justin Martinez he handled my trade in and putting in my new BMW. Joseph Saint-Val was my BMW genius. He spent over an hour sitting with me in my new car. He covered all the bases in acclimating me with my car. Joe was super professional and extremely knowledgeable. The last person I sat with was Helga Carroll who handled the financial segment.She was extremely knowledgeable and explained every little detail to me. All in all my experience at Competion BMW was perfect.
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.
On my way out of town and called Dan Drinkwater to see if he could fit me in because my tire pressure light had come on for the third time in 10 Days. He had me come in first thing the next morning and had me in and out of there in time for me to make my trip to Rhode Island that morning. He was responsive, curtious, helpful and most of all quick. He has consistently taken great care of me over the years with honest and timely service.
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