Used BMW X5 for sale near Minisink, NY

I want to be clear that this review is specifically about the service department (I’m currently dealing with a separate issue in the finance department). The service team was excellent. I brought my car in for an oil change and a recall related to the dashboard, and everything was handled smoothly and professionally. On top of that, my Kia wheel lock key had gotten bent, and they didn’t hesitate to step in and help. They removed the wheel locks and replaced them with my factory lug nuts without any hassle. They truly went above and beyond, were friendly, and made the whole experience easy. I highly recommend their service department if you need maintenance or recall work done.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

I wanted to thank Sussex Auto Group for all the help purchasing my daughters first car, very smooth and fast process there was no any hidden fees like the other dealers i visited prior visiting Sussex Auto Group. Definitely recommend them they also speak 4 different languages for those who arent fluent in English.

I worked with Brandon Powe on a BMW purchase. Not only was he extremely professional and knowledgeable, he also provided amazing post purchase assistance with my desired modifications. I’ve referred two people since my purchase and they all appreciate Brandon’s top tier salesmanship. I’ll definitely be back when the time is right.

Got my Kia Forte from them in 2021. Was contacted to come in to complete a free campaign recall on my vehicle & the process was easy. I made my appointment through text messaging and my car was taken care of with no problems. Everyone was kind and helpful at the dealership.

I had an outstanding experience at this car dealership and couldn’t be happier with my new vehicle. From the moment I walked in, the staff was welcoming, patient, and genuinely focused on helping me find the right car. They took the time to understand my needs, budget, and preferences, and never made me feel rushed or pressured. What truly stood out was their dedication — they spent four hours carefully reviewing options, comparing prices, and making sure I received the best possible deal. Their knowledge, transparency, and commitment to customer service made the entire process smooth and stress-free. I truly appreciate the kindness and professionalism of the entire team. I would confidently recommend this dealership to anyone looking for a trustworthy and positive car-buying experience.

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

Veronica is excellent sales person and she is professional. She has given options to choose but not forced to buy and finally bought what I wanted. She is very nice.

Wonderful sales people and lots of vehicle choices, especially CPO BMW X5. Highly highly recommended.

great experience overall, Mr. Eric Mkofsky-my sales rep is extremely knowledgeable, nonjudgemental, with amazing professionalism exhibition and great work ethic. Not pushy, give details of every account with only guided decision-making. I was impressed and would for sure revisit and or recommend him to anyone. He made the practically cumbersome auto purchase seamless for me and my family

The best ever service knowledgeable very efficient with explanations

Only had the X5 for 4 weeks now but so far it is an awesome vehicle that runs and drives great. It appears to be very well built with good body lines and fit. Some of the safety features and electronic systems take some time to get set up properly for the best driving experience but the reward is well worth the time as everything is customizable for two drivers. Only bad thing is that a mower along the roadside threw a stone and put a chip in our paint and the paint isn’t self healing.

Great experience.Bought my daughter's car from us for a fair price. The salesperson was awesome. Easy transaction. Hassle free.woold definitely deal with them again. Very satisfied!

Drives and looks good. We have another car and don't drive it that much but it has been reliable so far.The body style is very impressive and interior is reddish leather love it

Shout out to DWAYNE, the best salesguy that I've met so far. Likable, seemingly honest. Hope we can get together on price

This is the best X5 I've ever owned. I've been using it for 2 years and this is my 4th BMW. It has never disappointed me, it's a fantastic SUV. I hope the next model will show the same success. I think the 3.0-liter engine is at its best.

Went it for oil change and recall. They were great at the drop off vehicle. Then the check in was awesome. The wait time was good. I always love coming here.

Matt and all the employees at Vista are amazing They made the decision easy and were very helpful and attentive I highly recommend Vista They are the best

Excellent! The service, personnel and facility were all terrific. They did want they said they would do within the time frame they said they would do it.

My BMW is certified pre-owned and it needed to be serviced. I brought it to the dealership and was treated with the upmost respect and the employees were so friendly. This BMW dealership worked with me and took into consideration my plans for the day. They reassured me that they would do their best to get my car back to me in a reasonable amount of time. Usually getting your car serviced can be a headache in itself and time consuming. At this BMW dealership that is not the case. They even offered to have one of their workers drive me to the Woodbury Commons Outlet. (Which is located not even a half mile away from the facilities) Overall a wonderful atmosphere to be in and I will not bring my car anyway else to be serviced. A+ grade in my book!

I initially went on cargarus to look for another used vehicle; Shane was the 1st person from many dealerships I was looking through from many different vehicles. The car I test drove was great though my credit wasn't that great nor did I have a co-signer. What he did though was contacted me immediately when he had a vehicle around price range, asked my thoughts & most importantly spoke to bank as my down payment was low and gave me a decent price for my trade-in amongst many more other benefits. I had never had anyone work with me rather against when it came to buying a car as much as he did and boss.. I will def keep going back in future, overall I am a happy customer & when it comes to service on vehicle you definitely don't feel like your being robbed. Customer service in all areas is way better than alot of places in this Era.. :)

You want luxury vet this vehicle one of the best rides in comfort and all the techs the car has out beats any thing o the road today

Afther shoping arround Luis diaz got me the best deal highly recommend route23 nissan come check them out

I have this car for 26,000 miles now. This is the best X5 that I have ever owned. The new engine is great on the xdrive 40i. No need for the M60. 0-60 in 3.9 seconds. Handling is great. Tires and much better than on the previous generation. The ride is tight and comfortable. They did an awesome job. Hopefully, this car will last as long as my previous 2010 X5.

This is a fantastic dealership. The service department is top-notch, any problems I have ever had they have been very accommodating.

Best vehicle I have ever purchased. The ride, handling, power, performance, comfort and even fuel economy is impressive. Now I get what the big deal is about BMW's

Imagine our predicament. We live in a small community in the foothills of the Adirondack Mountains in upstate New York. Our neighbor and his wife purchase low-mileage vehicles from dealers throughout the Northeast, then diligently repair them until they are roadworthy once again and ready for purchase by local folks. My wife, another neighbor and I often bring the vehicles home. Monday afternoon we were driving north on the Thruway with a Ford F-150 we had just obtained from a dealer in Wayne, NJ when we noticed the left front tire losing air. We pulled over, discovered that the spare had no air in it, prayed, and decided to try to make it to the next exit. We proceeded slowly for miles in the breakdown lane and made it to the Harriman exit at last. Spotting a Walmart sign, we made for it. It was too far. The tire split just as we pulled into Orange County BMW's parking lot. What a "kettle of fish". Surrounded by so many shiny, premium new autos, the sad F-150 was so out of place! We shuffled disconsolently into the office and a young man jumped up to greet us. "What can we help you with?" he asked. "We are looking for a Good Samaritan," I replied. "Let's see what we can do," he responded." His name was Michael Pussilano and he indicated that he was "on loan" for three days to Orange County BMW from his own Mercedes dealership. He walked out into the cold to survey the damage, then assured us they would take charge. He then invited us to make ourselves comfortable in their waiting room. Their waiting room was warm (so welcome after spending time outside in the bitter wind!), spotless, well-lit, and featured an interesting array of magazines, classic models, accessories, and clothing. They worked on the old Ford for over an hour. Presently, Michael returned with a tire wrench in one hand and the spent cable lock from the Ford's tire carriage. He apologized because they had had to cut the cable (a necessity with ANY truck subjected to over 30 minutes of New York State's overly-salted winter highways!) and cautioned us to tighten the lug nuts on the freshly-installed spare tire after a few miles, for safety's sake. I reached for my credit card and received the shock of my life. What did we owe? "Nothing," Michael stated, "this was a complimentary service". We had found our "Good Samarian". What more could I say? None of us will ever forget the kind, thoughtful, efficient service that we found at Orange County BMW. Thank you, Orange County, for so kindly getting us back on our way. And thank you, Michael Pussilano, and everyone who laid a hand or wrench on that old Ford, for reviving our trust in humanity. Very sincerely, Brian Smith

BMW of Ramsey went “above and beyond” to EXCEED my expectations! My transaction involved 3 Managers, my Sales Consultant and a Delivery Specialist/“Genius”. I was THRILLED!

Had the car for about a month and it is everything I wanted and more. Great purchasing experience. Even better driving experience. Definitely would recommend.

My experience with Orange County BMW was outstanding!!! I am truly impressed by the level of customer service Eddie provided; he really is the GOLD STANDARD! I would highly recommend him and his entire team when considering purchasing a BMW.