Used BMW X5 for sale near Shell Ridge, CA

Chris Neves, our advisor made it easier for us to pay the large amount for fixing our BMW problem. Our car was towed there and from beginning to end, he kept in contact with us via text or phone with the work being done and when it would be finished. And when I got there, I had many questions and he answered every one of them with detail. It was an expensive fix but I trust the shop because talking to Chris made it easier. Also, they are open Saturday which helped us get the car on Monday.

I have this car for 26,000 miles now. This is the best X5 that I have ever owned. The new engine is great on the xdrive 40i. No need for the M60. 0-60 in 3.9 seconds. Handling is great. Tires and much better than on the previous generation. The ride is tight and comfortable. They did an awesome job. Hopefully, this car will last as long as my previous 2010 X5.

Jennifer from bmw concord was very awesome. If you need to bring your car for service look for her. Easy to talk to and very knowlegeable…

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Miguel Alvarado is a first class Service Advisor! Miguel is extremely knowledgeable and always so helpful to answer questions and even fit us in for an appointment that got mixed up for another day. Miguel is a real asset to the BMW Concord team!

Had the car for about a month and it is everything I wanted and more. Great purchasing experience. Even better driving experience. Definitely would recommend.

I have been a customer at BMW Concord for more than a decade and have been impressed with their customer service over the years. My service advisor Miguel Alvarado has been the highlight of recent visits. He is knowledgeable, courteous, and always goes the extra mile to give you the best customer experience. I strongly recommend Miguel and BMW Concord.

Miguel was excellent - I keep my bmw for the service quality and Miguel is a testament to the quality of service expected.

For my this is Perfect car I ever have, 100 percent I can tell it is very very good. Already I done 6000 miles and not change my opinion

Purchased 2 years ago. Drives like a rocketship. handles extremely well. no issues thus far, just regular maintenance. Interior is very well designed and very comfortable. The caro area is well designed as well.

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

I had a repair that was covered under warranty. It was very easy to make an appointment and obtain a loaner car. Rome kept me informed on how long it would take and kept me apprised of the status. Very satisfied with the service.

Best vehicle I have ever purchased. The ride, handling, power, performance, comfort and even fuel economy is impressive. Now I get what the big deal is about BMW's

The best part of this dealership is Rom as our Service Advisor, Kimo as the Service Manager and Sean as the Loaner Manager. They have always been there during difficult times.

I take my car to get serviced at East Bay BMW with Bruce! He is the best! Honest, nice, knowledgeable and really makes you feel like a VIP.

This business is stocked with an abundance of both new and used vehicles. It?s a beautiful building with gracious and accommodating employees. We are very happy with our new X3!

Bruce Wong, Mike Angelo provides great customer service. I?m always very happy when these two employees take care of me. And Zach always answers my questions in the service drive. Thank you.

Process was seamless and easy. Car was prepped and ready for pick up during delivery.

Purchased 2 months ago. Driven only 535 miles. Still on the dealership's tank of gas and have 300 mile range left on remaining gas. Most drives are within 10-15 miles of my home. A couple of 20-30 mile trips so far (40-60 miles round trip). At this rate, it could be 2024 before needing to fill the tank for the first time. Thrown the X5 into Sports Mode a few times to experience the power but routinely use electric only. Stable, great control, heads up display best I've seen, autobraking and sense of the road is great. Good visibility and neither too sporty or too luxury. It's just right.

Great service and follow up. I would highly recommend the dealership if you were looking to buy a BMW in the near future.

After have had Mercedes since 1985 this is my First BMW. My 2024 x5 is a winner. I love almost all of it.. The only issue is the seats are not as good as the GLE Mercecedes. The Dealership is the Best!!! Avery and Gregg are as nice as they could be...

I recently had my car repaired at BMW of San Rafel and was very pleased with the support and personal attention from Tim - my SERVICE ADVISOR

My service advisor Tim Price is excellent. He is well informed and keeps you well informed. Routine service with quick turnaround. Advised I needed new tires and given total price out the door. I thought I could save money going elsewhere and I ended up paying more. BMW of San Rafael has integrity. You can rely on this dealership for quality service. JH

Tim Price is excellent! He was my service advisor many years ago when I had a 325i. I was very happy to see him again when I brought my 330e in for its 25k service.

Excellent service from Vernon and Artem. It was easy and productive to work with both service professionals.

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.