I purchased my Audi Q5 in Late August 2018..... I had a wonderful experience and the service was amazing through the whole process.... I had a little noise when stepping on the brakes... I brought the car back in today there was a small stone in between the rotar and pads. Steve replaced not one but both pads so that they would be even! I???m so thankful and happy for the service I received and for my salesman Steve. Rhonda
My wife and I purchased a new 2018 Q5 this past week. Mr. Saltz was a pleasure to work with,as was the General Manager DJ. Mr. Saltz was honest and courteous, and took his time to make sure all of our questions were answered to our satisfaction both before the deal was completed and after. A pleasure to do business with, and we will be repeat customers! Thanks Steve!
We recently purchased a 2009 Jeep Wrangler from John at Northway and could not be happier with the level of service he provided. He didn’t haggle over cost , was transparent about the process the whole time and made it the easiest car buying experience ever ! Highly recommend going to John for your next car purchase!
Bought an older Park Avenue used. Service was exceptional and drove it home same day. Only had one key but they found another for the car and mailed it to me months later.
I was very happy with the service.
by Mrs.Margaret Montague from East Stroudsburg,PA.
December 14, 2017
This is my second purchase at this location. Originally I purchased a pre-Owned vehicle in 2012 .I was very pleased with the purchase and the staff, as a matter of fact I felt it couldn't get any better.Boy was I wrong. Nick Di Bernard was awesome he went above and beyond my spectations. He was courteous professional and stood true to his word. I'm so happy with my 2014 Grand Turismo...Thanks Nick for creating a" miracle" and Jeff(aka Barry White) for making the finalization so smooth.
I went to Roxbury with one car in mind. I ended up leaving with a better car and a better deal! The service here was impeccable. They worked along with me to make sure I got what I wanted at the price I wanted. Erik made the sales experience easy and enjoyable. He was available every step of the way. Even after my purchase he has still been an asset by answering any questions or concerns that I may have come up. This has been the best car purchase experience I have ever had.
I went in expecting to purchase a used vehicle. Ramon Gauadalupe he took the time to give me all of my options and was never pushy. I ended up getting the car that I came into see. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Open Road BMW Roxbury NJ. It was worth the two drive to get there.
Wonderful operation from top to bottom. I visited 7 dealers in 3 days. The staff made the decision easy, very easy. Melissa my sales associate is a total professional who takes pride in her work and the company she represents. A pure pleasure, now I see why Lexus has the highest repeat ownership and this dealer is a perfect example of that excellence.
I typically hate the car buying experience because of the pressure and "additional costs" that seem to appear at the end. but this was one of the best experiences ever. Frankie, Pete and Michael were all fabulous. There was no pressure and Frankie worked with me through the process. Pete went over the features of the car in great detail and Michael had all of my paperwork ready when I got there. Everyone was a pleasure work with. I plan to be a customer for a long time! I love my new car!
Everyone was really accommodating. Made the whole experience enjoyable. I was able to drop my guard after about 30 minutes when I realized the other shoe was not going to drop. I would highly recommend them.
My overall experience with Zoom was great! Alan helped me out and I felt he was straight forward and able to answer all my questions honestly. Peter in financing was helpful in the process. I love my car and I would recommend this place to those searching for a vehicle!
There is not enough good things I can say about John and his dealership.
First off lets me tell you about my experience with GT Motors, I purchased a car from them site unseen from across the country and had them ship the car to me. I knew it was a bit risky however based on the positive online dealer reviews I figured it was safe. However I was still a bit surprised to see the owner bend over backwards to make sure I am happy with the purchase. John took care of all of the details including dealing with the shipping headaches; he was always responsive, always on the ball and most importantly completely honest. John pointed out all of the vehicle flaws prior to me wiring him the money. After some shipping delays I finally got the car and the car was in the condition as it was described. I would recommend GT Motors to anyone looking for a good used vehicle. Good people are the foundation of a good business and these people are as good as they come. GT Motors is awesome!!! Thanks a lot John!
Great service and attention to the customer, never felt hustled or forced to make a purchase, the owner and employees were very friendly and kind and gave me what I expected and more! Will definatedly recommend!
I was so blown away by the Wilson Grace, who contacted me after I purchased my new X4.
I honestly enjoyed the hour he spent with me going over my car. He was patient and understanding and he made me very comfortable with all the new features.
I have never had such a pleasant experience in all my years owning a new car.
Thanks for having such a helpful person especially after the deal is done.
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