Used BMW for Sale in Frankfort, IL

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

It’s PERFECTION! It a very smooth ride and handles effortlessly. I’m spoiled for life. It’s such a pleasure to drive. I now like drive. It’s such a spacious vehicle inside even the passengers love the space.

I like the interaction with everyone I came in contact with at this dealership... My 2004, 530 has over 200,000 miles and runs great... It's time for an upgrade:) This is the place I will shop for that newer vehicle as I have to stay with BMW:)

This car serves all my wants and needs in an suv. Fun to drive, stylish, plenty of horsepower and great fuel economy. It's so light and responsive at the wheel. It handles like a sports car, but has the fuel efficiency of a Honda Civic. The electric battery comes in handy driving in town or stuck in bumper to bumper traffic. Very comfortable ride. My family love this car. I would recommend a test drive to really appreciate this car.

James was wonderful! Everyone was very courteous and made sure that I was taken care of in a timely manner. The only thing that I would comment negatively is that I dropped my car off at 7:45 am and it was ready for pick up till after 5:30.

Unfortunately I had a flat tire nearby at 7:45 pm. Fortunately BMW of Orland Park was very accommodating providing a loaner so I could get home. My tire was replaced quickly the next day. Jason in service was terrific.

Everything is fine. Tall people beware getting into the backseat is a struggle. Middle seat is there but a/c would be between the person legs. Low to the ground you will feel every single bump in the ground. Pot holes are even worse.

My car over heated and I had to have it towed to your facility. It was towed in the early evening and I needed a car to get home and have for the day while mine was being worked on. They didn't have any loaners at the time, so my husband talked to one of the salesmen about taking a test drive on a X5 ( a long term test drive!) for the time that my car was being worked on. We had the pleasure of dealing with Gus Gertos and he showed us some of the features of the X5 and let us take it home! It was not only very nice of him to let us do that, but to take the time with us that evening. I can honestly say that he was one of, if not the BEST sales person that we have ever dealt with and if we decide to go with the X5 it will definitely be with him!! Was also very happy with John K. in the service department. Thanks guys!

I am satisfied with this vehicle. It meets all my need..The size is larger than my previous 2006 bmw 525..I am happy with this purchase.

As a proud owner of BMW products for long time, two e46, 1999, 2003 and one e39 2002. I do recalled the BMW DNA in the X6, yes it is not a sedan or coupe performance but with the limit due to his body style it actually runs very good, the base line of X6 is missing GPS putting the X6 below on what is expected at this price range even for an used one, besides this mistake by BMW, I have no other problem, the 4 seat maybe the other one but since he is marketed as a coupe there is no space for the buyer to cry around in the used car arena. Interior construction and finish are good, I did not like the plastic used in the back door, hard plastic lowers the quality a notch, also the finish of the headliner at the very end rear is visible it appears the gasket falls short for about 5mm to cover the line small details huge difference because with time this may create a way for the hardliner to loose the tide finished.

We got our new honda crv here at S & M Auto Sales ,great customer service ! Alex -Ali `-was very nice and helpful ! Absolutely recommend this dealership. Huge selection of nice quality vehicles to choose from .

Handsome car. Unbelievable, bloodless thrust. Master of the universe interior. I own a 2001 Ferrari 456M GTA, and the acceleration on the Alpina is something else. This car is a cruiser, though few will beat you off the line should the need arise. Perfect daily driver for those who find RR/Bentley too ostentatious to live with. Cons: very larded up with tech, large and heavy car, really should be driven in sport mode at all times, Alpina 21 wheels gorgeous but impractical for city roads.

Pleasant. They could have another solution for car washing while they are under construction for over a year. It was a selling point.

My windshield on my 3 & 1/2 month old 340XI was hit with a rock on the expressway and this needed repair/replacement. Service Advisor Lindsey gave me pros and cons of each ehich made my decision easy--replace!! She notice a few very very minor dings on hood and said she would make sure they were touched up. Although service might be finished in a day to endure I would not be without a car she arranged for a loaner as she explained they had 4 techs who were certified to replace windshield and depending on when they started it could be 2 days in the shop. She kept me informed as to status snd in fact car had to be kept overnight so her insight to obtaining a loaner worked out perfectly. The completed service was great and the staff were all very pleasant. I have taken previous cars to Laurel for service and always had excellent experiences. They are definitely high on my list--service advisors--techs--general staff!

Fun for both road trips and around town, and the hardtop convertible is a phenomenal piece of engineering and turns heads. The 335i turbo is expensive and unreliable after 70k miles or so.

I was delighted with the service I received at Laurel BMW, particularly Mike Buzzelli. We had a difficult situation with a third party warranty company, both Mike and the dealership were patient and while working through the red tape. Most notably, they provided a loaner car for the duration of the repair time. This was significant because several days were lost due to holidays and dealing with warranty company. I highly recommend the professionals at Laurel BMW, they exceeded my expectations in all areas!

I've owned a 525, two X5's and an X3 M package. This is my 3rd X5 and it is the best yet. P.S. steering wheel volume should be on the left side. Why have two volume controls on the right? Otherwise, awesome SUV.

I had just an amazing experience with everyone at Star Motors! I had not bought a car in over 10 years and was completely dreading the process. I knew what I was looking for and they just happened to have exactly what I was in search of. I bought my second Mini from them as I love this car. Finding the right fit is always a dilemma but there it was! Mike was my salesman and was completely helpful, patient, kind and just simply wonderful! Fil the financial man is fantastic. Extremely honest and helped me make the right decisions for me personally. Even the rest of the team at Star who were not part of my sale were super friendly and helpful! This was the best experience I have ever had with buying a new car! I dread no more! Thanks Boys!!

I've owned sports cars for a while and this one was definitely the most fun to drive. Comfortable and great handling with good gas mileage too! A real bargain for the money!

I did not buy the car from them but was really satisfied with customer service., because they answered all my questions.

Purchased used with 23k miles on it fur half the price, so far so good, the performance is what you expect, technology is so advanced will take a while to figure out how to use,

I've seen other reviews and have to disagree. They are upfront about the cars, you just have to know what you want and don't want. For some people a rebuilt title is a no-go but if you do your own homework on the vehicle you are interested in, you will find out that most of the cars have Moderate damage with no real mechanical issues. For me this was an easy decision because of the price and easy of the deal. Will definitely be back for future sales. FYI I bought 2 cars!!!!!

I love my car … the performance is outstanding. This is the best of the eight BMW vehicles which I have purchased. But you will need a extended warranty on the car because require is expensive. Make sure to service your vehicle timely.

This is the second time I've bought a vehicle from Steve Whaley at Team Honda. The low-pressure, no-hassle atmosphere makes the buying experience a breeze, and they have a great selection to choose from to fit our needs. 10/10 would buy from again!

My 3rd and best BMW. So tight and fun to drive. This car, especially while shifting, makes driving a true joy. If your looking for a car to bring out your zing, this is it. Larry

Found KNB via internet while searching for a SUV Suburu. I like their laid back approach. The auto was a good rebuilt---this is their specialty from salvage cars. They are not a fancy site, but do all that is necessary to deliver what you want. This plain approach keeps prices lower. The sales people are few but are friendly. I drove 50 miles to make the purchase.

Love everything about this car! That being said it’s not truly a four seater even though it has a back seat. I’m only 5’10” and there’s no way someone could sit behind me, maybe a small child

I was referred to Perillo BMW when considering a trade in at the end of my current 3/yr lease. I was greeted immediately, given laser focus, undivided attention. I expressed that my needs had changed a year ago due to a career move to real estate and that I had been vacillating between replacing my 300 series convertible, as I desired, or getting an SUV as I "should". They listened, they asked me several clarifying questions and the solution became clear, and I selected a larger 400 series convertible which fits my lifestyle and my new business. My financing needed attention since I was in the early stages of my start up company, they worked diligently and it was remarkable smooth and swift. I would recommend this dealer 10 times.

This car met all my needs that I was looking for in a vehicle for my wife on her B-Day. It was sleek, comfortable, stylish and affordable. The color was exactly a perfect match for what I imagined she would like. The engine delivers everything in its fuel efficient 4 cylinder twin turbo that responds like a 6 cylinder. The cabin is quite which makes the sound system feel like your in a night club if your listening to a great jazz station. I'm truly happy with the vehicle and the wife is loving it! [WINNING :-) ]

I got in touch with Dawn and Jason threw email, Jason was able to answer all my questions, communication was very professional without being pushy. Thank you

The car is great, but I'm having issues with the passenger seat that raddles whenever I'm driving and it seem like the seat is loose causing it to make noises.

BMW x5m serviced and maintenenced multiple times here, never returned for the same problem twice. Staff very friendly. They have helped facilitate several warranty and recalled issues on top of the primary repair. Honestly, couldn't say anything about facility because eveytime I have a loaner waiting for me, so never need to sit down inside, I'm sure it's nice though.

This champion 3.0-liter M TwinPower Turbo inline-6 Cylinder delivers 405 horsepower, redlines at 7,600 rpms, and adds an extra punch of power with two turbochargers. The result is a screaming symphony of metal in motion that crescendos from 0-60 in only 4.2 seconds.

I cannot compliment enough Jason Goetz, the Client Advisor at BMW, that assisted me in finding a new car. Of course it is always exciting to get a new car but it can be a very long drawn out tedious process. Jason prepared prior to my arrival, knowing that I had time restraints and family responsibilities. He was able to really focus on what was important and make the whole experience very smooth. He and all the staff - the finance department, the service staff, and all those involved behind the scenes in purchasing a new car- really pulled together so that I could wrap things up most efficiently. Jason also really worked to secure a good deal for me. He and Alex Lebdeh were incredible and I would recommend them and Perillo without hesitation.

This place sells awesome cars. The best I've tried. Reasonable prices. Once u test drive any of the cars its like a dream car

Ken was an EXCELLENT salesman who was extremely easy to get along with! I would highly recommend him to anyone looking to purchase a BMW. I was in a time crunch due to relocation purpose and he made my CPO purchase as smooth as can be expected! Should win salesman of the year!!

This car is proving to be the appropriate vehicle for me. The navigational camera and driving aids as well as the ease and comfort of driving have increased my confidence on the road.