Used BMW for Sale in North Haven, CT

May 16, 2017 The troubling spectacle that a couple of airline passengers aboard United and American Airlines were subjected to, underscores the (now diminished) proposition of what customer service should not be about. But since this review is about a car dealership; the North Haven BMW dealership to be precise, the notion of a customer being hauled away from the premises for being an aggravated pain, would be a highly improbable scenario to envisage. But that unimaginable prospect is not what this is. In fact, my repeated experience with Ashley the service advisor; her manager Nicole as well as Carl and Todd were so pleasant and endearing I thought it would be more effective if I were to add context to this review so the contrast could be better imagined and appreciated. Needless to say there are other individuals that helped make up that conclusion, but whose names I regretfully do not remember. But suffice it to say that all of them to a person, made me feel and think that I can go about my routine with a peace of mind, confident in the knowledge that our car will be repaired and returned to us in the standard that befits its brand name. It has almost been a year since our first visit to that dealership (for service repairs) and in each instance, our expectations were unfailingly met even exceeded, (in a couple of instances, I had raised a question about specificity) but overall, they most definitely, deliver! Given that observation, I can without hesitation, say that ALL of them are a definite asset to the BMW name and quite naturally to their employer, Mike Mauro. Most appealingly is the follow up call the following day by Alison, (prompted by Ms. Roudie I was told) for that thought, certainly seals the deal for me. Thank you all very much! Oni and Jocelyn Sioson 12 Wilkenda Av East Haven, CT. 06512 review

My best BMW yet, acceleration is fantastic, then put in Eco mode and get 333 MPG on the highway. A bit expensive when you add options (70K) but do not regret any My wife hated the ride on my old 2007 335, but loves this car, it is not a go cart around a corner, but I am older too, and enjoy cruising more now

I've bought cars from this dealership but not this specific car. The other dealership was unable to accomodate my schedule but N.Haven did. Luis was my service advisor, he listened and kept me up to date on the work. When it was determined more needed to be done than initially thought, he was able to get me a loaner. Danielle was professional and helpful checking out the loaner. The work was done as expected, Luis went through the car with me even though its was past working hours and I was trying to get him home. Overall, it was very easy and will affect my choices when it's time for my next BMW.

Great performance, excellent styling, gas mileage, and curb appeal. Champagne Metallic color is a huge plus, rare to see it on other BMW vehicles. Sport mode is fun to drive.

Had my car into another dealership 6 times for repairs and was still not satisfied with the quality of work. Took my car to North haven , had Ashley Roudie as a service rep and she was wonderful! Very friendly, communicative and certainly showed the correct level of awareness from the customer viewpoint. My car has not driven this good ! I appreciate all of the efforts the service team put into making my car right. Mike was the technician and Todd , the foreman, even took a test drive with me to ensure I was satisfied with the driving performance. Appreciate the quality of the service team here at North Haven BMW !

Wow! Where to start. This car is fully loaded and the most comfortable rideI have ever had. Lots of head and leg room. Great gas mileage. Friends are very surprised to find they can control the air and heat in the back seat themselves. If you want an outstanding car I would definately recommend a BMW 330i. And if you want to get a great deal go to Reeves BMW Tampa. They are outstanding.

Efficient & knowledgable, everyone was very helpful. It was great to call from the road and have Megan on the phone help me diagnosis what warning signs meant - and to schedule an appointment right away.

With 14,000 so far am very please with it. The ride is excellent, interior is tan leather, very good looking, out styling is peal very attactive, the engine has plenty of power ....

Ashley is an excellent service representative and I am happy to work with her. She is extremely knowledgeable about the car and that helps clarify things for me.

The vehicle is very comfortable and quite powerful. It does not however have all of the features that I thought it might. It is probably due to the fact that it is a base model

I have purchased and serviced three BMWs through this dealership. Although sales was good, Services the best. They are always friendly, courteous and very knowledgeable.

Loved my 525xi and equally love the X5. BMW’s are the best for comfort, style, reliability and zip. It meets all our needs and expectations

I bought a van about 5yrs. ago, after being referred to J&M by my neighbor Mike Stoffan. I recently donated it to Disabled American Veterans. After visiting nearly 6 dealerships, I returned to J&M to buy a pick up truck. After I decided on which one I wanted, I met with salesperson Steve Magura right from the start Steve was both professional and a gentleman. After a test drive and checking the truck over, I told him about some concerns I had and he assured me that those would be taken care of. I had a loan pre-approval from my credit union and there was no trade-in. We agreed on a price, I reviewed the purchase order and made a request., Steve spoke to his manager Mr. Brown and he approved it. When I brought the check in I did a pre-delivery inspection, the mechanics did the repairs (as promised), the fluids were changed and the truck was cleaned. I met with Dannielle to complete and sign paperwork and waited nearly 25 mins.for her to process and copy documentation. She apologized for the long wait and said the reason for the delay was because they found a math error and issued me a refund. I could not believe it. I had looked at the purchase order 3 times and everything appeared OK. The point is they could have said nothing but, they did and that speaks volumes about their honesty and integrity. Whenever I called with a question someone got me a answer. Steve called me with updates and kept me informed about what was being done to the truck and when it would be ready. For ALL the above reasons I decided to write this review. If you come to J&M prepared and keep expectations realistic, I'm sure you'll do as well as I did and leave just as satisfied. Thank-you very much to Steve, Mr.Brown, Dannielle, the gentleman who drove to other lot to measure the bed of the truck, the office staff (always willing to get me answers) the mechanics and prep people. Because of all of you, I've FINALLY got the truck I wanted. I am one happy guy. I'll always refer family and friends to J&M. Again,thank-You! I give J&M 10 stars.

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

This was the FIRST time I bought a car all by myself. No father, brother or (ex) husband telling what to get and why. I was nervous, to say the least. But - Seth Brown made it so easy. He was laid back, and let me ask questions. He was also good natured about by NASCAR like test drive. It was a very positive experience and bonus, my credit union loan officer told me I got a fabulous deal!! 🍀💚😎

Previously had 2016 BMW X3 which was a great car. The re-designed 2018 X3 didn’t have as tight of steering and felt slightly lower in seating position. I test drove the 2018 X5 and loved the higher ride, the tight steering and beautiful interior. My old X3 felt a bit sportier and quicker but the X5 is more powerful. Love it!

I went and looked around for the 2 cars that I saw in the website, found them with help from Sue and took it home a week later! It was funny because as I was looking another customer that was driving stopped to recommend and praise j&m for being excellent (which I already knew because I brought a family member here to purchase a car 3-4 years ago). And Sue (and Ken) was excellent, she was VERY helpful, so helpful that I brought my brother to her a couple of days later and he left with a car 2 weeks later. They weren't just any cars but cars that we actually wanted and were looking for. I loved the fact that there was no pressure when looking, they don't follow you around, they wait for you to approach them with questions. That was a plus for me,I would definitely recommend this place, they will not scam you or give you trash.

This car is proving to be the appropriate vehicle for me. The navigational camera and driving aids as well as the ease and comfort of driving have increased my confidence on the road.

I was looking for new/newer used cars priced moderately and felt like everywhere I looked online was out of my price range. Finally fell upon this place on Internet and could not get over their huge inventory of cars, some newer, that I actually liked! Did the usual dealership review and wow, negative feedbacks enough to make you want to avoid this place. But then I ran into a coworker who told me he bought 3 cars here without a problem. I went to look at car I picked off internet on Sunday and drove it home last night (4 days), couldn't be happier!!!

This is the car I’ve always wanted, and I bought it used, not from the dealership because they didn’t have what I wanted on the lot and kept trying to sell me something else, even though I was specific as to what I wanted. I’m glad a bought the extended warranty just in case of issues. Timing chain broke on the car destroying the engine, BMW replaced the engine at no cost. The drivers side door handle on the inside rubber like part started to come apart. I have no idea why this has happened but it is sticky almost like pudy.

I just purchased a certified 2017 X1 Liam a car with less than 4000 miles last Friday from Hoffman. From the beginning I found the dealership and especially the salesman, STEVE Whitcomb, to be professional and courteous. STEVE fought to get me the price I needed for the car I wanted. Everyone at the dealership was helpful along the way. I love my new car. I would highly recommend Hoffman BMW and if you get a chance to work with Steve you won’t regret it.

This is a excellent vehicle, comfortable and a great drive. The seat belts are difficult to reach and road noise is a problem. Everything else is good.

With just about 700 cars to choose from, no need to look elsewhere,(& they're expanding again soon)!!... 🖒ABWA helped me in a last minute situation where I had to purchase a reliable vehicle, immediately. We found so many GREAT cars to chose from & the rock bottom prices are wholesale, so unmatched for the quality. We found A Better Way Auto Wholesalers in Naugatuck, Ct to be a local 'town jem'!. Our salesman,Alex P., was awesome! He & the Entire team at ABWAuto is knowledgeable of their inventory, and offer sincere detail to personal attention in a fast pace, upbeat Wholesaler environment. The family friendly sales team reflect a style of flair that is characteristic of our friendly Naugautuck River Valley towns, and the Showroom attracts customers from all over New England.The staff is there to help the auto shopper from start to finish. Our salesman Alex P. and the dealership team stand by their word to honor and respect U.S. Armed Forces Veterans and Wounded Warriors. My husband is a recently wounded Veteran, recovering from injuries incurred overseas while working U.S. Diplomatic Security Detail. Alex, his desk-mate Anna, James in the business office, the ABWA Service team,and the salesroom welcomed us & compassionately worked with our special circumstances, typical to Veterans &wounded Vet stature, & they all worked hard to get our family in a safe and beautiful car!!. Highly recommended!! 5 out of 5 Stars 🌟🌟🌟🌟🌟to ABWAuto 5 Stars🌟🌟🌟🌟🌟to Alex P. in Sales. Thank you all!! Julie & Kevin B.

It is an amazing car like a BMW should be but for the right price. If this car is 10k or even 11k at most then i would consider buying but anymore and i dont know if i would. It has to have good miles along with the price.

I bought a third car from A Better Way, since my first two cars (Mazda3 and VW TDI) had zero problems and have put 100k+ miles total on them(TDI was recalled by VW:huge windfall). Although, this vehicle needed to be brought back to their service center(under their 3,000 mile warranty) to have a few minor issues fixed. The problems were fixed in a timely manner and were all covered by the dealership's warranty. Gave me a different insight into this dealership: the service center. All the employees there were polite, fixed the minor issues quickly, and kept me up to date on its status. I worked with Lya when I purchased my car. She was great to work with, and had amazing patience when my insurance company had problems faxing over the binder, which came after the dealership closed! I would recommend Lya and her partner, Miriam, if your looking to purchase a vehicle the better way!

I have owned this car for over 4 years and it has been a pleasure driving her each and every time. I have invested a lot into her cosmetic and performance. The best car I have ever owned. I always have people show their appreciation for her Look and Sound. She is track ready but has never been tracked. V-8 Power and Performance. Low Profile for an even sportier look and style. Silverstone Metallic II color with Black Wheels and Carbon Fiber Accents. Just a georgous car!!

Picked up my car from the auto body shop at European Motorcars. Originally 8 days were projected for repairs, but the job was completed in a timely manner in 7 days. My car looks like the day I bought it. The exterior had been washed and the interior was cleaned to perfection. Jamie and the techs do great work! I have only high praise for this Company. Everyone with whom I dealt was personable, courteous, available and accessible. Was so pleased that European Motorcars is local, and their staff in this premier business is top notch. This accident was stressful, but the aftermath of restoring the car to its original state turned out to be hassle-free. Thanks to all who made this possible. I highly recommend them without hesitation.

Great vehicle And I love the split tail gate. So far so good and also the heads up display seems to be very helpful as well.

Everyone @ BMW Bridgeport showed patience, knowledge and expertise. Having owned BMW's for over 15 years I will always by the brand only at BMW of Bridgeport. Vinny not only listened to my needs/wants, delivered exactly what I expected without pressuring me for more upgrades and did not hassle me to make a decision. He went out of his way to ensure I was comfortable with the purchase. When I picked up the vehicle someone (I'm embarassed to have forgotten his name) spent close to an hour reviewing the enhancements to the 2018 3 series. Ensuring I felt confident driving the vehicle home, taking time to to hooking up my blue tooth and loading my radio stations. There were quite a few differences between my current 3 Series and new one. He was very patient with my technical limitations and made all the changes seamless. Victoria from the Business Office was personable and made the transaction easy; ensuring that all the Financials were easily understood. My decision to start the sales process with BMW of Bridgeport came through my 10 year always positive relationship with my Service Specialist Bernard. I have been able to trust in his knowledge and judgements about the service of my previous vehicle for 10 years and I know nothing about cars or technology. Basically buying a vehicle at BMW of Bridgeport is seeing a "family" @ work. The process involved a lot of different people,they all showed trust in each others strengths to give me the "ultimate BMW experience". Thank you all!

It is comfortable, has great pickup, rides like a sports car, has great lines, and I love it!I would highly recommend it to anyone .

I will most definitely drive all the way to CT (from NY) to purchase my next vehicle IF Paul is still there. He was friendly, professional, and happy. Thank you, Paul, for a fantastic car at a fair price. I???ll be back some day for my new X7😜. Lisa & Dave DePuy

This was the best experience buying a car that I have ever had. Ramon was our sales person / he was SO professional, knowledgeable, patient and fast. He really listened to me and didn???t try to sell me anything except what I was came in to see. He made me feel so comfortable, also made us laugh which was fun, and was so thorough - AND gave me an amazing deal. I had been an Audi owner for years and years and even had a dedicated sales person at the local Audi dealership but I wanted to just ???see??? the new X5 before I decided on an Audi. Needless to say, Ramon won my business and is definitely our new ???guy??? and this is our new go-to dealership - HANDS DOWN! 10,000,000 stars for Ramon, the General Sales Manager and everyone else at Brideport BMW.

Owned 2006 535xi so time for a new car. Test drove 6 other comparable SUV's thinking I would change brands but nothing drives like a BMW. As a Realtor vehicle is comfortable for my clients, technology assist in safe driving and BMW style. My highest recommendation.

I first came into this dealership with an unexpected service issue on December 4. From my first conversation with John in service, and subsequent interaction with Tona, the service experience was far and above anything I had experienced with my local BMW dealer near Waterbury. Several weeks later I was contacted about a trade. If not for the service experience I would not have entertained the trade, as my car was still running well, albeit over 5 years old and starting to have some minor issues. I worked with Mike on obtaining a 2018 340ix during the last week of 2017. The experience was seamless, easy, open, and successful. Victoria was also very pleasant to work with. The car is great so far. I will be doing all of my BMW business in Bridgeport from now on, despite having recently purchased another BMW X5 locally to me.

Love it... good power, gas mileage and great stereo... perfect height on getting in vehicle and lots of storage.... 2015 X1 is great car and certified BMW

I have been a customer at BMW of Bridgeport, CT for 6 years. I have always been impressed with the sales and service department. My lease was up on my 535. It was time for a serious upgrade. I worked with David Baylis. David took his time to walk me through my options. He knows BMW's lines and was able to explain the differences between the models and the options. Ultimately I selected a 2018 550M. The car is amazing and exceeded all of my expectations. Thanks to David and the Sales Manager Tony for taking great care of me. I would recommend a BMW to everyone that loves to drive.

Car is wickedly fast and yet comfortable enough to make the daily commute or run errands. I haven't had any problems with it in 7 months of ownership. I purchased it used and it has 25,000 miles, and runs like new.

After 13 years and 225,000 miles, we decided it was time to replace our Honda Accord. We checked out 4 local Honda dealers and met Darlene Miller at Honda of Westport Connecticut. We were interested the Accord Hybrid and learned that we would have to wait about four months for the 2018 to arrive. In that time, Darlene kept in touch with us and, as soon as the vehicle arrived at the dealership, she let us know and arranged an immediate test drive. We were sold on the car and Darlene helped us accessorize it.She was very thorough in her explanation of the new electronic options. The car is wonderful! Should we decide to replace our 2003 CRV, we will definitely go back and see Darlene. She was very knowledgeable, very attentive, incredibly honest, and took care of our needs throughout the waiting time and purchase process. Sonia in financing was very helpful and knowledgeable as she explained the various warranty options. Unfortunately, the "afd-ons" we ordered weren't available when we picked up the car. Apparently the otmes weren't in stock yet (this was the first 2018 Accord Hybrid and we picked it up 36 hours after our testdrive. To "make things right", they're going to pick the car up from our house, leave a loaner and bring the car back when the new items are installed. They also added a complementary extra accessory to make up for the inconvenience. This is the 7th time I've purchased a Honda and I don't think it will be the last time. Go see Darlene Miller at Westport Honda if you're thinking of purchasing a car. You'll get a great price and an honest car salesperson.