I’ve never been in a BMW dealership before and was very pleasantly surprised. Seems to me the sales people are a “ cut or two” above the typical car salesman. I worked with Eric and Art on a purchase of a used vehicle. No pressure, not pushy, and no BS. We agreed on terms and price and my wife and I left as very happy customers.
Worst car I've ever driven!!
by DaraDC from Vienna, VA
November 17, 2018
Getting this car back in jun of 2016 as a brand new lease from BMW of Fairfax, I've been in the service department almost every 2 weeks. I had an accident due to a brake failure, the A/C broke down after 3 weeks of picking up the car, and so far the dealership has changed 4 set of the whole brake system. NOT A RELIABLE CAR AT ALL. Looks are good, Quality is HORRIBLE?!
The M3 competition is almost the ideal daily driver. Very roomy and very easy to drive - with a suspension on the very stiff side. I think it looks awesome and very "stealth" - most people probably think it's a regular 3 series. There's one severe design flaw though. The M3 bombards it's own doors and side panels with road debris. After ~5000 miles you'll have more rock-chips on both doors(!!) than you ever had on any car combined. Disappointing for an otherwise perfectly engineered masterpiece.
This 4000 lb behemoth handles like a sports car.
I’ve always been a car guy. 3 series coupe or Audi A5. So when I needed room for the family, suvs seemed boring. Then I drove the x5. You really don’t have to compromise. Plenty of room, handling, and a range of engines from capable to frightening (x5m.)
Had a great experience buying my first car thanks to Josh Merritt. He was excellent and made the process go smoothly. I love my new car, it’s a perfect fit for me.
The most comfortable car I have owned.
by My lovely Beemer (BMW) from Los Angeles, CA
January 14, 2019
I got in love with this car, when I drove the same model, as a loaner car to San Diego. This is the most comfortable I have ever been driving a car on a long trip. The car has plenty of room to relax your legs specially on long trips. It has a double compartment in the trunk where you can fit extra luggage. I really love this car.
I found a BMW that checked off the majority of the features I was looking for, but it was 4 hours south. I reached out to verify the availability and John Romell was the first person to respond to me. John was sure fast to respond to any of my email questions and we talked on the phone to arrange for the sale and delivery. John was very helpful in making the process smooth and pain free.
Most Enjoyable Car We've Every Owned
by GTO Johnny from Nokomis, FL
December 9, 2018
Have the "M" package which adds quickness that compares with my Corvette. All wheel drive is fantastic; car is over engineered and fabulous. Made in America and we should be very proud!
They are so nice and professional. I have been dealing with John Romell for years and I bought two cars off of him. they are fair and honest and they have a great selection of cars.
A reliable car for a young professional
by Greg from Bowie, MD
January 13, 2019
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
Recently we purchase a used Lexus Is250 at Cain. John Romell was our Salesperson. From the start he was very professional yet made us feel comfortable, not pressured. The car was beautifully detailed and just what we were looking for. Thanks for a great experience!
by Sailing fool from Grapevine tx
January 4, 2019
Performance is exceptional. Find myself smiling ALOT! Plenty of room for me and my gear. Different driving modes accommodate different driving mood and conditions. Might have to get the wife one!
I have purchased Cars from Cain since 1989, This latest purchase was for a special order of a BMW 430i coupe, The entire process was great from start to finish. They timed the purchase to come in prior to my lease being done within a few weeks, so it worked out perfect. As in my past purchase experiences, the entire sales staff was great to work with. Between my wife and I this is the 8th BMW that we have purchased from Cain. I would not think to work with another dealer. John and Charlie were great to work with, as is the service department.
by KartFan from Canton, MI
November 27, 2018
The mechanical grip and performance is great. The interior is well designed and crafted. Not a big fan of the A/C system. Complicated to adjust the temperature. I personally like the low floor which makes handling really good.
John and team couldn't have made buying experience any better or easier. My wife and I drove in from out of town. John had the car we were looking to purchase cleaned and ready for inspection upon our arrival. The purchase process was very efficient which was great considering it was late in the evening, and we had a 3 hour drive home. Once the transaction was complete, John took the time to thoroughly walk us through all the features of the car even though it was well beyond closing time. He even took the time to follow up and make sure that we made it home safely. I'll definitely consider John and the Cain team when I'm in the market for another car.
Expensive car to maintain
by Chewy from Rancho Mirage
November 8, 2018
Diesel engine is strong and dependable. Question the reliability of the electronics. The blind spot function is first generation and not reliable and useless. Basically a dependable engine but other components will give me the ultimate answer in time. This car is too expensive to purchase and to upkeep.
The experience I had with Cain was great. Purchasing my car from out of state couldn???t have been any easier. John and other staff were very responsive to all of my phone calls and emails, and they helped me coordinate my trip to Canton. When I flew into the Canton airport, John was there on time to pick me up and was very flexible when my travel was unfortunately delayed a few hours. Everything thereafter went smoothly, and John even called the next day to make sure I made it back home safely after my 7 hour drive.
Really good deal for a luxury car.
by TGdriveit from St. Louis
July 23, 2018
I was looking for the perfect price and perfect car and this was it. It has most of what I want and I am happy overall
Amazing interior space for four adults with luggage included. The ride and handling are what you expect from a BMW. You won't be disappointed with this vehicle.
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