It was time to upgrade to a new BMW after driving a 2003 325i for over 15 years! John Poli helped me dial in the perfect upgrade vehicle. He was a great salesman...knowledgable, courteous, and thorough. I love my new car, and look forward to continuing my relationship with the MY BMW dealership.
Thorough and sincere effort to fix a mechanical problem
by valpakis from DealerRater.com
December 2, 2018
My bmw retractable hardtop convertible has a problem with top reliability. Chris Almeida and his team, along with bmw North America, have been all over this issue with a tenacious effort to fix this problem. I???m very impressed with their thoroughness and attention to detail. Also, Chris is a good communicator and kept me abreast of their progress. This is a well run operation that gives me confidence. My compliments to the GM, Paul Giovino.
It is always nice to walk into the service center. They are always willing to listen to concerns, the person who handles the loaner vehicles always greets me warmly when I enter, and the women at the front desk always make me feel welcomed and is a great ending to the experience. The service attendants are busy so I don't always feel as comfortable, but every time I receive my vehicle after maintenance; it feels like a brand new car again every time. I have no real complaint and can't imagine working with a better BMW dealership.
Today, I took delivery of my new 2018 Mercedes. From the beginning till today, Doug DiTullio maintained the professionalism and courtesy throughout the entire process. He was prompt to answer all of my questions throughout the process and ensured that I was comfortable with all of my new vehicles operations before departing. I am extactic about new vehicle and even appreciate the bouquet of flowers. Nice touch. Thank you all.
Thank you Cars.com! After weeks of searching and having a bad experience with one dealership... I happened to find a Duramax Diesel truck, on this site, in the middle of the night! I contacted the dealership and Jamal at Porsche of Stevens Creek helped me get my truck. I got such a great deal that now all my buddies are checking out the site too! LOL! I would highly recommend using this site to anyone looking for a car. They prepped the vehicle and it was in PRISTINE condition! Unlike other dealerships which presented cars that looked like they had just been towed! Being a Porsche dealership you expect the best and that's what you got. I can actually say I went to the Porsche dealership and bought a vehicle! It just happened to be an lifted 06 Chevy Duramax 2500 LBZ! If I ever win the Lotto I'll go back to Jamal!
I flew in from Phoenix az to purchase my 2015 BMW X4. Comparably equipped X4's in Arizona are $3000 more than United Imports price. But none had the color combination I wanted anyway. United did. Isaac knew the vehicle inside and out and didn't pressure me to buy. Transaction was smooth and quick and I was on my way back to Phoenix before the sun set. Btw, they have sooooooo many very nice pre owned vehicles. If cars are your weakness, stay away . You will want to buy something.
Search in internet and purchase more convenience at dealership. Seems like there was an honest sale on a used car with reasonable price.
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