Mark went through all the features of the car and was able to answer all my questions. Appreciate his effort and how easy the whole thing was.
A beautiful , super clean CAR!
by maryellen13 from charlotte
January 9, 2019
This is my 3rd BMW. I had a 3 and 7 series before. This car have great MPG . I do so much city driving that i was happy to hear of it's 4 cylinder twin turbo engine . It has the quickness I need without guzzling gas. So many things this car can do , I will take while to figure them out(and i mean that in a good way)
My wife and I were assisted immediately after entering the sales floor. Liam Berry was very polite and personable. Liam made us feel comfortable and welcome. He assisted us with the vehicles we were interested in and was able to answer all our questions immediately. Liam was familiar with all the features and options for our models and helped us understand the options and similarities/differences between the models. When we decided to pursue purchasing options, Liam had that covered as well. He presented options for all models we were interested in for purchase and lease with apples to apples comparisons. We never felt like we were being pressured to make a choice that was good for the dealership. When it came time to complete paperwork, Jennifer Holish was was ready and thorough. The paperwork was complete in no time and everything was explained in detail before signatures were taken. Compared to our previous vehicle purchases, this was a very enjoyable - yes, enjoyable - experience. We are completely satisfied with the option we selected and will definitely return for our next purchase. We had our previous Volvo serviced with Volvo of Lisle and will return there for service with our new Volvo.
Love this car!
by Isabel from Boston, MA
December 12, 2018
This car is so stylish and drives great! It’s a 4WD which will be great for the winter. It’s also great with gas. I am very happy with it so far!
Mike Alwin in the Service Department always takes great care of me and my vehicle. It’s always a smooth process to get my vehicle in, get my loaner car and be on my way. Thank you again for all of your help during my Service visits!
Most beautiful car I ever owned
by BMW4Me from Farmington, MN
November 26, 2018
Nice looking car with lots of legroom and very comfortable seats. I love that the carbon black appears b lack from a distance but is actually a very dark blue close up. Love the ride overall.
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
BMW X6. 7 Years Ahead of Market...
by Mike J from Atlanta, GA
December 17, 2018
Like a big Car... Like a SUV... Like a Massage Chair... All in One- Really it’s most like a Space Vehicle, AWD on Rails... from Heated Seats to Heads up Display on windshield...Go Ahead- Get it, Don’t talk yourself out of it- Best of everything BMW Offers- the whole Enchilada!
-Mike J- Atlanta-
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
loving my BMW
by anne from barrington ri
January 3, 2019
lots of leg room, smooth ride, love the sound system, not a bulky car, very speedy car, enough room for luggage and family. love the safety features and the heads up display.
Born and raised in the great Chicagoland area but haven???t lived there since 1985. Motor Werks has always been a leader in the luxury car market there for as long as I remember. When I found the vehicle online I was searching for at Motor Werks in Barrington I was put in contact with Sales Specialist Mark Smith. Was I concerned about purchasing a vehicle site unseen? Not at all! Working through the process with Mark Smith was seamless and transparent. From Mark to Rashard in Finance I was treated with honesty, respect and like family. I flew in to O???Hara Airport and took the Metra train to Barrington station where I was met with a Motor Works representative. The vehicle was just as stated, immaculately prepped with a full tank. Took it for a test ride and was very happy. Paperwork was a breeze, took delivery and was on the road and home to Minneapolis for dinner that evening. Mark Smith followed up with a phone call the following day to insure my trip went well. He again contacted me a month later to make sure I was satisfied and if there was anything else he could he???ll with. I highly recommend Motor Werks in Barrington, IL. And of course, ask for Mark Smith.
Hated this car from the moment I took ownership
by IleneL from Woodmere,NY
November 15, 2018
My first expensive car and I hated it. Suspension felt cheap, technology was horrible and the interior was not comfortable at all. Charged for every extra. Also the dealership was not nice - BMW Freeport NY - salesman handled a few customers at same time and just kept us waiting and waiting and waiting.
Muhammad Ashraf was my Sales Representative. He was very helpful and was able to address all my concerns and answered all my questions. He provided excellent customer service!
Wanted a change
by MyX4 from Toronto, ON
July 24, 2018
I exchanged my X5 for this X4. While the performance is good, runs smooth. The height can be a bit higher for better view. My X5 had more engine power due to 3.0 litre V6 engine that I miss in X4 otherwise this is a fun car to drive. Loaded features is a big plus
Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
This car drives great. Really like the all wheel d
by Dterry from Danville ky
January 12, 2019
Vehicle is everything we were looking for in SUV type vehicle. Perfect size for traveling and comfortable . This is the 4th Bmw we have owned and first time buying from this dealership.
Dave made this the best and most efficient car purchase ever. We were in and out. When we returned, the new car was cleaned and waiting for us. They gave us a great number on our trade in and the price per month was exactly what we told them if needed to be. Couldn???t be happier with our GLE
by Jason from Kildeer
November 21, 2018
The car is fun, fast and great design. There are some small issues on the options like the center counsel wheel for the stereo. Nothing mechanically wrong
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
This is a great reliable car. It's performance is outstanding, and it's features are excellent. It is a beautiful car and well engineered. It's so much fun to drive!
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