I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.
On my way out of town and called Dan Drinkwater to see if he could fit me in because my tire pressure light had come on for the third time in 10 Days. He had me come in first thing the next morning and had me in and out of there in time for me to make my trip to Rhode Island that morning. He was responsive, curtious, helpful and most of all quick. He has consistently taken great care of me over the years with honest and timely service.
Thank you Brendan for getting me in a convertible!
by topdownalwaysERS from Cambridge, MA
July 19, 2018
Super easy, low key. Brendan listened to what I was looking for, and gave me some great options, including the Mini Cooper Convertible I am driving and loving. The Finance/Paperwork guy made it quick and easy too. Looking forward to doing business with South Shore Mini for years to come.
Yannis was terrific in financing. Adept, kind, helpful, didn’t “sell” other products.
The entire process of buying a loaner was stellar from beginning to end.
Had to speak to CK in service and he was also amazing. Sean sold me the car and was professional and kind and made the process seamless.
I had wanted a Mini for a long time and was finally in a position to buy a certified pre-owned Cooper S. The whole team at South Shore was knowledgeable (and fun!). Our sales person, Maxwell, was very enthusiastic about mini's, answered every question and made sure our picking up the car went smoothly. He responded in a timely manner to phone calls while I was doing my research on where to buy. Everyone we talked to there owns a mini, and I found that important. I had not bought a car in many years, so this kind of service and their sincere commitment to their product was great.
Had a great experience with the group at South Shore BMW - David Josephson was really helpful finding me the right car without being pushy or salesy, which is hard to find in the car sales business. I would highly recommend going here for your next car purchase.
My experience in this dalership was amazing ! Alex recommendations were thoughtful and his customer service is impeccable. I appreciated his honesty throughout the process and couldn???t ask for anyone better
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