Used 2020 Buick Enclave for Sale in Cincinnati, OH

Had an unscheduled stop while returning to Mi from Fl due to major transmission problems. Jodi (female) assisted my long time friend and I in find safe accommodations. Dave Mathewson was very patient and helpful conveying via the phone diagnosis to my husband (we arrived at the dealership minutes before they were to close) Rented a vehicle for a local agency, Casey was extremely helpful in transferring contents from Enclave to rental (We had the back end filled with stuff). Staff could not have been more helpful in this situation!! Thanks guys!!

I was shopping for a Hummer H2 for about a month and was narrowing my search my price, miles, and how the dealerships I talked to treated me and replied to questions. There were few H2's in my area and had to look 300+ miles out. I had a lot of places to go but from how they treated me on the phone I made the 1.5 hour drive to see the H2 in person. I walked in and was greeted offered coffee while they went and warmed up my truck i wanted. I was preapproved and had a trade. Elle and the crew made it beyond easy! There were some concerns about buying at a used lot and they made me feel at ease. I waited there for about 8 hours before my wife could come to go over options and sign a few papers. While I waited every concern I had about the vehicle were answered and addressed. They capitalized on every detail and fullfilled every promise they gave! I was blown away! I will be coming back in 2 years for my daughters first car! If you want ease, honest, great vehicles go to Automotive Connection in Fairfield Ohio!

First rate dealership. Gave me exactly what I asked for without any pressure. The KIA Sportage I bought drives like a dream with LOTS of power. M

Everyone - from making the appt., to checking me in...to getting a loaner car...to checking me out - was very nice and knowledgeable. They made it very convenient for me to get my car serviced and to get to work as needed. Chris called with news about the progress on the car and then later to tell me it was finished. Never disappointed with the Borcherding team! Thank you!!!

I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .

The team at Performance Lexus was simply outstanding! We worked closely with Jeff Kaplan in Sales and also with Rich Cook, the Sales Manager. We had never met either of them before this. We were interested in a Toyota Rav4 we saw among their pre-owned inventory online as our daughter has unique medical needs making it difficult/painful for her to walk, let alone get in and out of sedans. We were upfront with our financial limitations (this was not a planned purchase), and Jeff and Rich were equally honest about what they could and couldn't do. We didn't want to "play games," and they made the negotiation painless. We worked out the details most closely with Jeff, and he is the best car salesperson we have ever met ... and just a great person. Not only was he honest and straightforward, but he was empathetic to our situation, didn't put us through any "wait here while I talk with my manager" nonsense, and went WAY beyond our expectations! He offered to have the car "presented" for our daughter with a bow and personalized-sign with her name on it when we returned to pick it up as a surprise for her. When we did return, the car was re-detailed, sported a huge red bow, and a sign that was hand-decorated just for our daughter. As parents who have seen her go through more than her share of challenges, this was an incredible blessing ... she was speechless and overwhelmed. Even after that, Jeff spent another 45 minutes or so walking her through the process of connecting her smartphone via Bluetooth, setting up radio stations and navigation, etc. We had a bit more paperwork to fill out in another area of the facility so Jeff even pulled the car right around to where we were so my daughter wouldn't have to walk all the way back. By the time we were finished, Jeff Kaplan was our hero. He made our purchase experience incredibly positive. He respected our situation and our daughter. He more than delivered on his promises. Without question, we will seek him out for our next car purchase and will recommend him without hesitation to others who may be looking for a new or used car. One last thing I never realized ... even when you buy a pre-owned non-Lexus from Performance Lexus, you get many of the perks that new car buyers receive there - free car washes, a fantastic reception/waiting area, etc. Thank you, Performance Lexus ... be sure to keep Jeff Kaplan on staff! :)

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird

My fiance and I purchased our first new car, a 2017 Chevy Cruze. Austin McNamara helped us and even though he has only been with the dealership a few days, he made our experience effortless! He was exceptionally knowledgeable and went above and beyond to help us feel comfortable and confident in our decision! He went through every inch of the vehicle with us, and even played with our kids! I will recommend all of my friends and family to Austin and the Jake Sweeney family. Great experience!

This SUV met all of our needs, The legroom is amazing,the quite ride plus all the features this SUV has, very satisfied with this purchase.

We love this Enclave! Just returning from a road trip and it was smooth, gas average was great and it has all the electronic needs for us and the grandkids! Thanks Buick and McKaig!!

Although I didn’t purchase a car because I purchased local it was a good experience they responded to my emails promptly I had a trade in so I didn’t pursue

Couple hours and out the door. Mr. Torres was great with me. Test drove vehicles but got what i truly wanted. This spring i will be joyed waahing her up. Millennium is the best.

As expected the best choice in a 3 row SUV.I have owned 2007;2011 and now 2019 Enclaves,this is my statement on this car.What else can be said.

We could not have been treated any better by Borcherrding.

This car was a joy to drive. Many more high tech safety features than I expected. This car was designed for comfort and use of electronic devices by all passengers.

Bought a 11 chevrolet 2500 from them. Jeremy stayed over an hour after closing hours (driving from Louisville) Never felt pressured or rushed. Excellent buying experience! The truck is spot on, drives like new, and a great price! Love all the compliments im getting, have already recommended several people to this dealership, and will continue to do so. Thank you!!

We could not pass up this car for the value and incentives . We trust the dealer to give us the best deal possible and service dept is exceptional