We've never had such a great experience buying a new vehicle! We drove 45 miles to buy our new truck here and had such a great experience with Hank, Jeremy and the rest of the staff. Great deal and customer service!! Highly recommend!
Love this car
by Melissa from Pueblo, CO
November 25, 2018
Classy, dependable, safe! Didn't go in looking for a Buick but couldn't leave without one. The other cars in the same category just didn't compare
let me start of by saying thank you to Chase Seufzer! This young man is very knowledgeable and the epitome of excellence in customer service. Chase went above and beyond he asked all the right questions and explained any and everything we didn't understand or had questions on. I'm in awe of this young mans excellence and drive to be the best at what he does. Not only was he a delight but other staff members assisting Mike Terlikowski (Management) and Travis (Finance) both went above and beyond as well to make sure my mother and I were comfortable and happy. I love my new car and once again thank you Kunes Country Chevrolet Buick GMC of Elkhorn for the great customer service ! Keep up the good work... Thanks, Kalah Johnston
by Dillme from Longwood, Fl
December 1, 2018
Great place to buy a car. This was our 2nd time and Sam Hackett is a low pressure get it done kinda guy. He is well seasoned and helps you more then the average sales person. I was a pleasure working with him and I would do it again and recommend highly. The finance person (Oral McDonald "Player") as I called him was easy to understand and did not try 14 time to make you buy any ad on's. Mike Hamden, sales manager was there to offer his assistance as needed. Over all rating would be a 10 but the scale only goes to 5. Keep up the good work you guys are leap years ahead of other dealership's process.
I had the pleasure of meeting Jeff Schultz when I came in to just get a trade in estimate for my vehicle. I had been looking at the Chevy silverados crew cab on their website and found one that had all I was looking for. Jeff was very pleasant and easy to work with and not pushy at all. Answered all my questions and even let me take the vehicle home with me overnight so I could drive it more...WOW! Upon verbal purchase, Jeff and Kearns went above and beyond detailing the truck and getting it all ready for me to take home. Thanks team, especially Jeff, and I will be recommending you to others!
Comfy but not mechanically reliable
by William from Germantown MD
January 1, 2019
I bought this car used at 60k miles. Its comfy, but I have had three major mechanical issues with it. Each issue costing me about $2,000.
I am so pleased with this dealership they gave me a great price on my car even though I file bankruptcy they were still able to get me a payment I could afford in the car that I wanted and an awesome warranty
This is the worst car I have a owned
by Kguidry from Holden la
January 5, 2019
This car has cost me more in repairs than any other car I have every owned. And at only 58000 miles broken motor mounts ac broken ac motor fan broken brakes.
I had a great experience working with Jeff and the rest of the Kearns people. They were incredibly friendly, respectful and willing to work with me. As a first time car buyer, they werent overly pushy with additional products which I appreciated. Plus they have a lot of great cars on the lot. 5/5 would recommend if you???re in the market for a used car.
a large vehicle that is thirsty
by Don from FONTHILL
December 23, 2018
I bought the loaded Enclave used, with 110,000 km. The alternator died the first year of my ownership; thankfully, It was replaced under warranty (an $850 job). The Enclave is a big vehicle, with three row seating (the third row being quite tight). I actually moved a full-size refrigerator in this vehicle, and towed my 20 foot boat regularly. I had a number of issues with the Enclave during my ownership (I traded it with 225,000 km after four years). The a/c system needed an expensive repair, and the a/c accuators needed replacement (I did the job myself). Had to strip off the driver side door skin to fix a problem. But the biggest problem was the gas mileage. I averaged about 17 litres per 100 km on the computer (16.6 miles per imperial gallon, 13.4 miles per US gallon).
I worked with Zingg while helping someone with their vehicle. The repair technician and the sales representative were both incredibly polite and helpful. They were aware of sensitive issues and dealt with the situation with kindness and sensitivity. They were prompt with service and the call-back. I felt their pricing was very fair. They definitely have a small-town personal feel.
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
great service, great team, from buying experience to service experience a great place to do business. I am sure to do business in the future.
Comfortable, well-designed, roomy
by N9 from Fairbanks, AK
December 7, 2018
Spacious than it looks; very comfortable third row seat, enough legroom for adults, rare in other mid-sized SUVs; very well-thought of designs such as lights are dimmed while remote started, integrated headlight for turning, liftgate safety lock etc. Handling well; smooth ride. Very clean underhood.
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