I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
Very pleased with the sales staff. Have no reservations about going back. Car prices seemed very competitive. There was a sales drive ending the day that we visited the dealership. We weren’t ready to make the commitment.
I have bought all of my vehicles from Bergstroms. I would not go anywhere else. The service after the sale is off the charts. You are made to feel a part of the Bergstrom family overtime you visit, for whatever the reason. There is no other dealership that I know of that takes care of their customers the way that the Bergstrom Crew does.
Came in to have my car serviced first for a sensor that went bad and then my brakes. The service department was very prompt and knowledgeable. The two times that I came I dealt with a man named Nick. This experience I have to say has been the best I have had in a long time. Also the mechanic explained everything to me and showed me which I thought was awesome. Been to several different places in the past and you guys top them all in my opinion. I hope to continue to build a good relationship with you in the future for all my needs. Thank you for the awesome service I received.
We purchased a 2016 Chrysler Town and Country from Vande Hey Brantmeier in Appleton. The price was better than anything we found in the greater Milwaukee area. Dennis and Dan were an absolute pleasure to work with. No hassle. No pressure. Just helpful and accommodating at every turn. Most of all, they were honest.
Excellent Staff! Very welcoming and concerned with my time, which I appreciate! They also gave me a loaner car, so I could keep my day productive! Very friendly and professional staff. Thank You for the help!!
So, we have a disabled daughter and needed a minivan for wheel chair lift and traveling purposes. We were planning on buying later in the year, but we thought we would look around and see what was out there.
Our first mistake: We went to Kolosso, and had a very bad experience. They tried to pressure us with false deadlines, wouldn't budge on the price and lied to us multiple times. I had enough.
I called Bergstrom in Oshkosh and talked to the manager, Mike M. And it was about the best thing I ever could have done. I felt no pressure, and he actually took the time to explain what everything was and ment.
He gave me a deal I could not pass up and we ended up getting a BETTER Chrysler Pacifica then the other dealership for LESS money. He even found extra rebates that Kolosso did not offer.
I am very satisfied and I will be shopping with Bergstrom in the future. I recommend stopping in and seeing what they can do for you.
William and Loralyn Buelow
I found the exact truck through the internet. The dealership responded to me immediately and I was transferred to Matt for the price and trade in value. I thought the prices they quoted me were fair for me. Matt did an excellent job ensuring the truck was set up as I wanted it. Finally a good experience buying a truck that I really wanted. I would definitely recommend buying a car from then.
Mark the salesman was friendly and in no way pushy to sell us something. He answered all of our questions honestly. We test drove two vehicles both of which were immaculately detailed inside and out. Very impressive! The car we bought was same make but different model we had driven at another dealer, but the other dealer did not put the same time/effort into detailing their cars-not by a long shot! The car we bought looked new, drove great and was only $1000 more compared to the other dealer, and well worth it! I am so thankful we decided to check out West Town Auto, the other dealership simply did not compare! I will definitely go to West Town Auto in the future!
The best car buying experience I've had anywhere. No game playing that you usually get, very up front and competitive. Worth the drive if they have what you're looking for. Derek was great to work with.
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