The staff at Southern Kia Chesapeake are so friendly and courteous. They treat every customer as family. Joe Miller , Cynthia Adam, and Brian Johnson has the best customer service relation I have ever encountered. I will be recommending the dealership to others.
My best car yet
by Ken in the Pines from Columbia, IL
January 1, 2019
My new caw=r is a 2016 Buick Enclave and I love it! White frost exterior w/ ebony leather interior; it's so luxurious! Best car ever.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very comfortable car and luxurious!
by RandyR from Spencerville, Ohio
December 19, 2018
We just purchased this car and really love it. Comfort, style and classy! I would recommend this car to anyone. A little pricey but seems worth the money.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Great road trip car
by Colorado from Mount Joy, pa
November 1, 2018
Very comfortable and good ride on cross country trips. The exterior and interior both look good. Plenty of room for passengers and luggage.
The navigation system is not good. Small screen, and not intuitive to program. Will only accept Mt not mount when that is in the name. Maps not up to date when new, expensive to update.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Most stylish, comfortable & safe vehicle ever
by ?David ME Pizza lover? from Springville, New York
September 26, 2018
This vehicle has exceeded all of my needs. It is has lots of leg room, comfortable seats that cradle my lumbar region, and so many cool features! It has navigation, Bose 10 speaker sound system, and it integrated my iPhone! It rides smoothly and has a lot of safety features like lane deterrent, side and overhead air bags, back up assist camera, and prevents roll over! It is dark sapphire blue with black interior with leather ! Gorgeous inside and out!!! Absolutely love this SUV!!!
The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.
LOVE IT...the comfort is amazing.
by Stephie from Milton, FL
October 31, 2018
Exceeds my expectations. The smooth ride and the quiet ride makes this automobile enjoyable. I haven't owned a car with all the amenities that this car offers.
Great car. Comfortable ride, lots of room, good appointments. Has been very reliable with no issues needing repair. I wish it got better mileage, it it does hold 7 passengers and is a large and heavy vehicle. So I can’t have everything!!!
They had the best prices in town, little haggling needed to get what we needed. They were willing to work with us and helped educate us on hidden clauses, deals, etc.
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
I was helping my brother and sister-in-law to purchase a vehicle that they took over a year to choose the best make and model for their family. As I am in Dallas Texas, having a long distance discussion can sometimes be difficult , that's assuming you are even taken seriously. The team at Suttle were professional and informative the entire time. Very helpful and straightforward. Thank you for your help during this buying process!
Very good car
by paulderbez from Chula Vista CA
November 9, 2018
Best space among these suvs. Nice powerful car. Lots of space. Very good at the freeway, a little bit expensive for gas, little space on the back.
I would recommend this dealership and my salesman Felton AUGUSTIN for his professional courtesy,knowledge and manner.He explained what I needed to know and was not sure about so that I could make the right decision about car buying.He also took care of all aspects of the car buying experience to make it less of a hassle for me as a single woman trying to buy the right car from the right dealership in which I am a satisifed customer who is grateful to FELTON...Thank You
New Buick owner
by Memahof7 from Elgin, il
January 9, 2019
We could not pass up this car for the value and incentives .
We trust the dealer to give us the best deal possible and service dept is exceptional
I had another in a long line of outstanding service appointments, thanks to Mr. Cleon Skinner. He takes great care of me and my vehicle, and I always leave feeling well taken care of and that I got great value. He is courteous, attentive and absolutely professional. Thank you, Cleon! You are the best.
WHY AM I SELLING THIS CAR?
by Crazy for Sellin' from Oklahoma
November 25, 2018
There is only one reason! We have never had ANY problems with this Enclave. It is beautiful, the leather seats are comfortable. It rides smooth on the road. It gets good mileage. It handles great in traffic. It holds all five of my grandchildren. The DVD player cuts all the noise as soon as the movie starts. So why am I selling? Only because it is a 2015 and we always trade every three years.
We were looking for a Mercedes GLE 350 and called the dealership as they had a 2016, they were able to located a 2017 with 5,900 miles on it in mint condition and close to 20% off sticker. Wonderful service, financing and even delivered the car to Falls Church. Will never shop anywhere else or buy a new car.
Best comfort for a family of seven!!
by Stevenc08 from Bellingham, Washington
November 9, 2018
I love the duel sunroof to the back seat bucket seats. The sound cancellation from the exterior sounds is remarkably impressive. The drivetrain feels smooth and the transmission is flawless. Love this Buick Enclave. Soon going to upgrade to a newer one.
I purchased a 1999 Porsche from Wholesale Direct. Colton and Mike were extremely professional and took care of any concerns.I purchased the Porsche sight unseen and they described it very well.
They also arranged shipping to my home and it was a very pleasant experience. I would buy from them again.
This is the worst car I have a owned
by Kguidry from Holden la
January 5, 2019
This car has cost me more in repairs than any other car I have every owned. And at only 58000 miles broken motor mounts ac broken ac motor fan broken brakes.
We have had this used 25 k mi beauty for a month now. We did our annual road trip up the Oregon Coast.
Pros. Great Fry. car. Over the 23 mpg listed. Once I adjusted the seat, it was very comfortable, I have some back problems, but no problem driving this baby over 200 Miles. The heated seats helped too. It’s a great road trip car. We now have a car that can carry 6-7 people fairly comfortably. The cargo space is huge, if necessary I could put an air mattress in there and stretch out and still have room. Great sound system and instrument cluster.
Cons: compared to our ’03 Olds Bravada, 112k miles, I don’t feel like the in town driving is as smooth on the Enclave, there definitely more blind spots, and it feels Big even though it’s the same size as the Olds.
Wood trim is cheesy but acceptable. Some of the steering wheel instruments are not as easy to use as those on the Olds were, causing me to take my eyes off the road. I guess I’ll get used to using them before I have an accident ’. Looking forward to a long relationship with Buick. B. T. W. My 1st car was ’36 Buick coupe
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