Dealership did not have the car we wanted on their lot, however they were able to locate a car exactly like we wanted on our first visit. we took delivery two days later. great experience, very helpful start to finish.
I was looking for a F150 and I knew exactly what I wanted. Zach A and Rachel went beyond my expectations in locating a truck for me and had it brought to their dealership so that I could purchase it. They made the process very easy and I can't thank them enough!
L like the fact that you come too my place of work and take the car in for service then return it promptly at the time I request.Then I can return after work and settle my bill.Wendy is always very nice and cheerful.
The team here speaks the everyman’s language and I appreciate their humble, honest approach to selling cars. I recently came back for my second buying experience and it was smooth as can be. Owned my first used vehicle for over 9 years and it was always a dependable and comfortable ride to work and back, I expect the same this time! Highly recommended to anyone looking for a simple approach to purchasing a used car or truck.
Was bringing vehicle in for a checkup and while waiting was just walking through lot. We were in near future thinking of purchasing a vehicle good on gas and happened to walk by a VW Jetta and it really caught our eye. Howard came out and was very helpful in looking it over a test ride (actually two!) and comparing some other vehicles. He was extremely helpful through whole process. This was our third purchase through a Bill Walsh location and have had great experiences. Thanks to Howard for such great care!
We have purchased 4 vehicles from Sierra Motors (Ottawa, IL) over the last 9 years and have always felt well treated in every aspect. Last week we purchased a new, 2017 Mazda CX-5 and love the car, the price, and the respectful, friendly service we received. Our salesman James, was exceptional in spending time with me test driving several different models and was very knowledgeable about each car. He helped me weigh the options of each vehicle without being a pushy salesman. He also spent extra time with my husband and I, explaining how all the features and controls in the car operate. He even helped me link my iPhone! I would definitely go back to the same dealer and salesman in the future!
Drove 70 miles to look at a very specific Toyota Camry. It turned out to be worth the trip. Worked with Todd Salazar and GM- Dave Brooker. After listening to my buying concerns, Todd recommended a different Camry. I am glad he did and ended up buying the car he recommended. Throughout the process they listened and were very helpful. I would highly recommend their dealership. I have purchased many cars and this was without question the best experience I have ever had.
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
We purchased a vehicle from Tony and were very pleased with the process. Tony was very friendly, respectful and knowledgeable. He made the purchasing process easy and quick! We drove 90 minutes to the dealership and the vehicle we purchased needed some brake service before we could take it. Tony brought the vehicle to us the next day free of charge, which was much appreciated!
Was interested in a 2015 GMC 1 ton dually and was immediately responded to with my inquiry. They were great about contacting me. I went and looked at the truck on a Sunday and talked to a salesperson the following week about the truck and spoke about concerns with the truck. Unfortunately that was as far as I got as someone else was looking at it the same time and they purchased the truck but I thought it was very professional that the dealership took the time to call me and tell me that it had been sold. I appreciated that.
Happy we were able to find a vehicle locally. Al Cioni Ford is a true hometown establishment. This is our third vehicle purchased in Granville. We will definitely return next time we are in the market for an auto.
An outstanding experience!
They drove me 40 + miles round trip to return my rental unit and when I told them I had cousins in the area to see when the transaction was done the expedited the process all the while making certain I understood things and took the time to be sure I was comfortable with the deal.
In 46 years of purchasing vehicles I have not been involved with a better situation than what Highway Chevrolet Buick GMC provided.
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