It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Love my new Buick
by lee51 from PHILADELPHIA
November 6, 2018
This new SUV is amazing. I had my KIA sportage 2000 for 18 years and love it. I did not want to trade it in until I test drove the Buick. I love this SUV, it drives nice, looks nice, and it was the right size for me to make the decision to get a new car!
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
A great little subcompact SUV
by Larry's Buick from Gaithersburg, MD (suburb of Wash., DC)
November 18, 2018
This is the first Buick I've ever owned -- the 2017 Encore had a bit of a refresh in styling from the year before, both in its exterior and interior -- best was the interior refresh. The touch screen is now integrated into the dash -- no "stand up" screen as before. I have the next to highest trim level, the Essence -- dual zone HVAC controls for the front seat passenger and driver, and leather interior. Great gas mileage -- the turbo charged four cylinder does a good job -- a bit louder engine sounds than a six cylinder. Overall, a great little car.
This car looks nice from the outside, but in the first 20000 miles it has been in the shop 3 times, not charging, coolant leak, brake shift interlock solenoid failure. It is way under powered, and the engine has a tick in it at 25,000 miles. This car is a piece of ....
We had an amazing experience today with your salesman Tyler Schouten, At Billion Buick GMC, in Des Moines! He was very kind, and got us through the car buying experience painlessly! We will highly recommend Billion Buick GMC and Tyler to friends and family! Thank you and Tyler for today’s purchase and wonderful experience!
All the bells and whistles
by AnneG from Elizabethtown PA
November 9, 2018
I wish the wheel base were not quite so narrow. It makes for a jolting ride sometimes. But I do enjoy the bells and whistles!
Working at a high end dealership in service department myself I was greatly pleased with the service department. Josh Miller service advisor was very professional and great to work with for my needs. Technicians fixed my rattle noise and performed maintenance as needed. Also shuttle transportation was very quick and excellent.
This car is too small for our needs
by Willie from Lakeland Fl 33811
January 14, 2019
No room behind the rear sear for very much. Only one arm rest? Hesitation on take off Rear camera is a joke. Very Very expensive to repair
I want to thank the team at the Billions GMC dealership for the care and attention that was given. I was traveling from Wyoming to my home in Ohio and experienced issues with the desiel exhaust system. Josh was working the service desk, he was very aware of my situation- he and Brian (mechanic) worked diligently to get me back on the road, not forgotten was Marcie, she provided transportation services to an from my hotel. I highly recommend The Billiond dealership for quality service, in fact I will strongly consider purchasing my next vehicle from them!
Thank you again!
So far, so good.
by Sassy_Shirl from Highland, IL
July 12, 2018
This is the first SUV I've owned and I love it! The smaller size makes it easy for me to zip in and out of parking spaces and it is easy to handle. I've taken it on road trips and it performed very well.
Great Customer Service. Loved it, however some repair prices are quite high, but the quality of repairs are great.
Very comfortable to drive
by Rickmonsallo from North Myrtle Beach
July 1, 2018
Got a great price on a Buick Encore and so far everything has been great. The ride is very smooth and it fits my family of four perfectly. The infotainment system has been excellent and the WiFi has brought fortnite into the car so the kids are happy.
Quality and Integrity - Josh, Brian and Marcie worked as a team to assure my vehicle was repaired in a timely manner. The attention given to my situation rates very high. In fact I was so impressed that I would not hesitate for a moment to travel (over 700 miles) to purchase another vehicle when the need arises!
Thanks to all!
by Poohbear6 from Dundee ill
July 1, 2018
Its nice only had it two days so need more time but love it far. The color is great black on black the headlights i think are sexy like my eyes.it 8s very comfortable as well.
When you reply to a car search request for more photos it behoves you too include the vehicle and the dealership identifiers in your email, before demanding identirying info from buyers. This dealer accomplished that miniimum standard. Sadly, across the board dealers are so bad at this that carmax gets 4 stars.
Best value car for price
by Pepa Dan from Lithia,Fl
November 24, 2018
Exceeded all my needs and expectations.This is my second lease of the Encore and I will likely get a third when my lease is up.
We went to Smart Honda after doing research on the right vehicle for our needs. We decided on the Honda Pilot, but were unsure on what trim level to choose. Our salesperson, Syerra Niday, was great to work with. She helped to explain the differences, and did not try to sway our decision to the higher priced model; rather helped us to explore the differences to make the right choice. Although she is a new salesperson she worked hard to get all the info we needed. We're very satisfied with our purchase and very happy to have worked with Syerra.
Rebuilt engine and new brakes required 11,000 mile
by Colleen from Lake Oswego
September 11, 2018
Gravely disappointed in the Buick Encore. In for repairs twice in the last month. First time rebuilt engine and replaced rear brakes, two weeks later, replaced rear brakes again. Went back to the dealership and he priced the buy back at 50 cents on the dollar. This for a year old car with less than 12,000 miles. Bad deal.
Once again, our service has been great. The problem was diagnosed quickly. I appreciate Jeremy taking the time to explain everything so we could understand.
Most comfortable car I have owned.
by Simpson from Napa, CA
December 6, 2018
The reason for purchasing this car was it is high up like an SUV but smaller and more fuel efficient. I feel safer driving on the freeway every day. It runs very smoothly and the soundproofing inside the car makes for a very quiet and peaceful drive and it has a great sound system. It also has enough room in the back for transporting equipment. I am very pleased with it.
The sales staff were friendly, the vehicle matched the description, the staff gave us a copy of the vehicle history, and allowed us multiple test drives. I was well satisfied with their service. The vehicle was very clean.
Looks like new!
by lcl from Corapeake, NC
October 7, 2018
This care was exactly what I was looking for. It has low miles and is in great condition. I'm proud to drive it everyday! It has all the bells and whistles -- I'm still discovering all the extras that make it so good!
If you are in the process of buying a vehicle see RyanRaker. He will make sure you get the the best deal possible .
Love my Buick Encore
by Rtrent from Alliance, Ohio
October 31, 2018
This car is awesome on gas mileage. When I bought it it had 43,000 miles on it I've had it for a year and it now has 50,000 miles in it runs great just perfect for me!!
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