I went to Harry Browns Looking for a used Vehicle for my wife . Her Old 2004 Chevrolet Impala, has some major Transmission trouble and a 152,000 miles on it so I felt it was time to replace. I first seen 2017 Chevrolet Impala off Cars .Com at Harry Browns. I had heard many good comments from friends and co workers about Harry Browns so decided that's were I would start my Car search. Well I set up an appointment and then went to see what I could find if anything. Well as I entered the building I was greeted by one of there Employees asking if they could help me and I said I was here to see Chad , and was told he would be right with me and to have a seat. They the Employee offered me Coffee Or a Bottle water which I declined. With in 5 minutes Chad came out and visited with me Explaining he was the Sales Manager and welcome me to Harry Browns. He spent a little time with me explaining what to expect on this visit and that my time with them was of the highest priority . He then Introduce me to Product Specialist name Brandon Vance. And said he would take me out and look at some vehicles and test drive them and answer any question I may have. Well as I spent time with Brandon, him and I talked quite a bit about the types of Vehicles and what to expect. As I mention Earlier I originally went there thinking I wanted an another Impala for my wife but as I test drove the different Vehicles I found out a lot about Chevy Equinox which I determined would be a better replacement for my wife. I then ask Brian if I could drive the car to Pick -up My Wife and see what she thought. Upon returning with her it was decided we would go ahead and purchased the Equinox. From there Brandon, Took us through the process of purchasing that vehicle and once all the paper work was done he spent Quality Time with my Wife and I explaining all the different features of the vehicle we purchased. Keeping in mind we are both in our late 60`s and are not very computer savvy. Well in the end we both left with our New Car very well satisfied. I have to give everyone we dealt with at Harry Browns a big Thank You ! And A special thanks to the Excellent Job Brandon Vance , did for us. We would diffently Buy another Vehicle from them in the future and highly recommend them to everyone we know. Again GREAT EXPERIENCE!
9 am service appt that took over 1 hour 20 minutes to complete. They had to simply plug into computer port (in-cab) for engine light check. My opinion - Too long for a 5-10 minute check. After 1 hour I had to see what status was...Last oil change same, slow service...
The overall experience exceeded all expectations. From the scheduling, estimated quote, throughness, and completion of job. I would have no problem making a recommendation to others. People were great to work with, very knowledgeable, and very helpful.
Working with Sean was great he was very informative and upfont with everything during the test drive and pulling together the financing. We did not end up purchasing the vehicle but there was never any pressure to purchase.
My husband and I were met by the sales staff and We were registered and met with Anthony. (What a great person) He did not push us into a purchase.
Although we bought a different brand car we really like the atmosphere and the friendly people .
I simply had an awesome buying experience at Shakopee Chevrolet. Dave and Tom were great to work with. From the time I walked in to the time I drove home with a new Silverado, my experience was nothing short of fantastic. I would highly recommend this dealership.
One of the easiest , most straight forward negotiations we have experienced buying a car. They gave us a very fair trade-in value on our car and excellent sale price on our new Jeep. From Jennifer at the call center to Noelle in Sales to Brian in Finance - everyone at Apple was pleasant, professional and easy to work with. We would definitely recommend them if your looking for a car. Worth the drive we made from Woodbury area.
The car I bought from East Side Auto was a great deal with honest sales people so willing to help. There was no pressure to buy at all. I felt like family the moment I met the sales people. Yes hail damage but nothing I couldn’t get fixed if i chose to. Great experience and honest advice!
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