I have had a few issues with my car. I will most likely never purchase another Buick but the service team is great! My advisor goes above and beyond to assist in getting my car repaired. Thank you Mark for your customer service.
Flawless experience from start to finish. I purchased my terrain new and have had it for a year. I love it. Covert went above and beyond to meet our needs. I still return from Killeen for service and will remain loyal to Covert for years to come. I’m already planning my next vehicle purchase from them.
Carl Staves made our purchase of a new Tahoe a delightful experience. He asked the right questions, listened carefully, showed us all the vehicles that met our specifications, and gave us time to make our choice. Professional, patient, and personable.
We weren't in the market for a new vehicle, but life happens and your old faithful Tahoe gets totaled in a wreck , not your fault. We were recommended to go to Don Hewlett Chevrolet. Did my research on their great website and knew which one we wanted to test drive. Made an online appointment and Carl Staves contacted me the same day. When we went from the time we arrived we were treated like family. Best decision we made. Go see them, you will be glad you did!
This is my fourth vehicle from this Dealership and I will return when it is time for another. Service after the sale is superb! The end to end experience is enjoyable and one that I recommend to others.
Brandon Luther is an exceptional sales person, I do all my business with him. He took his time and showed me several different vehicles and made sure I got exactly what I wanted. And the free pizza was a bonus!
This was my second time purchasing a vehicle at this location and once again I left feeling like what I had to say mattered. The staff were friendly and extremely welcoming. At Don Hewlett you aren't just treated like a sale that needs to be closed, you are treated like a person and they will always work to get you the best deal they can to meet your needs.
Covert is Amazing!!!!! We have been buying from Covert for over 20 years and Ernest has always been honest and conscientious of all our needs. He always finds us the best deal at the best price. Recently we purchased a new 2018 GMC 3/4 Ton Sierra and had several mechanical issues resulting in my wife and daughter being stranded along side the road with horses. Both times Covert immediately sent help and corrected the problem. The last time we had an issue, we shared are frustration with Ernest and told him we wanted Covert to correct the problem. Shortly afterwards we received a call from Chance Covert and he asked what it would take to make us happy. I told him we wanted the same truck that we have but one with 0 miles. He said he would look for one and get back with us. Within a couple hours Chance called and said come pick up your new truck. No One Else would have done that. Covert Chevrolet ALWAYS puts the customer first. They are amazing in every way. Im thankful twenty years ago I met Ernest and started buying trucks from him. I highly recommend Covert Chevrolet and Ernest will take care of you.
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