Used Buick Envision Essence for sale near Rochester, MI

I recently purchased a vehicle and had an outstanding experience thanks to Shanna and Gretchen. Shanna was incredibly helpful as my sales associate, taking the time to thoroughly answer all my questions and making sure I felt confident in my decision. Gretchen made the finance process remarkably smooth and painless?she was detail-oriented and ensured all the paperwork was completed accurately without any hassle. Both were professional, patient, and genuinely focused on making my car-buying experience positive from start to finish. I highly recommend this dealership thanks to their excellent service.????????????????

As over many years Buick is in the background, however I have owned both, and the Buick outshine the Cadillac ever year. If you want to impress other 's and spend money go with the Cadillac if you want to enjoy your car buy the Buick. That said start looking at the envision on up

Service was great. The sales agent assigned to me is new to the location, she was very attentive. We weren't able to complete the deal, but not without great effort. I would recommend this dealership.

My only complaint is that I cannot seem to close the door mirrors. Small complaint and not really a flaw but cosmetic. The car is amazing. It has plenty of room and acceleration. It is comfortable and luxurious too.

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

First of October we drove from Ohio to Vagas and back throug Wyoming good gas milage and loved the ride. Recommend it buy for comfort and value.

Receptionist was experienced and cordial. Waiting area clean but a bit chilly. Impressed by the mechanic service video I received while seated in the waiting area.

Purchased a new 2023 AWD Envision December 2023. Dealer offered HUGE discount with $12000 off. I suggest shop around. I traveled from Las Vegas NV to Portland Oregon for mine. Essence package with panoramic roof and xx package. Ride is more firm with 20" tires vs standard 18". I love it. People that ride in it love it. 5000 problem free miles. AWD system works great!! I would be upset if i paid sticker price. With the HUGE discounts offered.. IT IS GREAT!

What a pleasure they made buying a car, my experience was so splendid they I will come back and I plan on staying for life.

Brandon Harris is the best manager I’ve ever experienced in a car dealership, honesty and transparency!

So far its been a good vehicle. It's drives and handles well. Safety features excellent. Gas mileage excellent. Hugs the road good. I like the camera in rearview mirror.

Always a good experience at this dealership. 10/10 recommend for buying new or used, and the service dept is top notch!

David was amazing. I will buy cars from him in the future. This is my second car from him. I will definitely buy a third.

Great dealership and Chris was a great salesman to work with, I would recommend to anyone, quick and easy and found me extra rebate thanks again

I’ve had my 2019 Buick Envision since January of this year (2023). We were traveling from GA to MS today and for the first time ever after hitting a bump two different times (a couple hours apart) our vehicle started vibrating and shaking terribly. Very concerning.

Salesman Willard excellent, made our deal smooth and easy. Dealership is clean and neat. Service department is always ready and on time. They do a great job. Jim Causley dealership the best.

For a car made in China, with their reputation for putting out shoddy products and looking at their buildings and roads that's falling apart as we speak, I was totally surprised at the quality built into this car, not knowing at the time of purchase that it was made over there, which would have made me pass on buying it. But we are talking GM here, that built the plant in Shanghai, who took every part over there just to use their labor only to assemble it, and they did an excellent job. I figure that GM pays them better than all other jobs in that country and they don' t want to lose that job, so they do the best that they can when putting it together. We are at 105,000 miles now, and did all the oil changes and did go through the hundred thousand mile checkup and all fluids changed, and it has yet to have anything to go wrong with it except for changing out the 5 year gel filled very expensive battery *at 5 years on the dot, and the second set of tires. Even still has the original front pads on the brakes, but due to my real easy driving and feathering them coming up to stop lights, trying not to let the stop/start system engage at full stop, and have been doing an excellent job in timing lights and breaking one law by doing 'rolling stops' at stop signs with no cross traffic in sight. I'm a person that drives a vehicle until it rots down, like I did my '84 Toyota diesel pickup that I put over 800K on it until finally the box frame under it rusted in two, forcing me to park it forever, with the engine still running in it. And with this car I'm shooting for the same mileage before it falls apart just from so many miles on the body.

I purchased this car new i have the panoramic sunroof. It leaked the year after I bought the car was repaired under warranty. Last month the roof started leaking again. Cost a fortune to fix as i also needed the roof shade as that was water damaged. I love the car. But do not get one with a panoramic sunroof.

I was running late and Margaret was able to still fix me in over the phone. I was there for a little over an hour but was able to connect to the internet and do some work while I waited.

Our experience at Serra Cadillac was wonderful! Amanda Stork was incredibly helpful and attentive to our needs. I was looking for a Cadillac XT5 with specific colors and options, and Amanda went above and beyond to find the perfect one for me. Amanda's communication was top-notch throughout the entire process, and she made sure everything was seamless. I truly appreciate her dedication to finding exactly what I wanted, and I’m beyond excited with my new vehicle!

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

I would like to commend used car salesman Will Dennis for being kind, friendly, and helpful while finding me the right car. I was injured and the extra service was very appreciated

They did a great job fixing are Jeep that was towed to them and fixed it a week ahead of are appointment time. The service manager new what was wrong with my Jeep even though we told him are repair guy at another place said it was ignition key problem we were glad we took the jeep to the dealer.

I love the vehicle/suv, but I had to get used to the engine shutting off when you come to stop. It’s fun to drive, and we’ve took it on a few trips but just as I put a little over 50,000 miles on it the adaptive cruise control quit working and it was no longer under warranty, I thought that was weird..

Josh and Andrew are Always very Nice and Helpful Always a pleasure to deal with them. My Truck was repaired in a timely manner and I was given a rental car which was a great convenience.

Very helpful wally jijika helped out a lot and made it super smooth to get me into my brand new car 10 out of 10

It has capacity for 5, it has sufficient luggage capacity and all new features. Comfort level is the standard Buick level which is the best. I am a Buick driver for 22 plus years and I am in this country for almost the same time.

I have had no real problems, except maybe the cheap tires they put on when its new. 23,000 miles and down to the wear bar. Sometime the info screen is frustrating to get the right pressure to find songs with the music channel I have. I do worry about the short warranty. 3 yrs 20,000 miles which is over. I cant believe that I overlooked that. I worked at GM for 8 yrs so I got the discount and that was why I bought it. If I had to do over I would by one of those Asian cars with 10 yr 100,000 mile warranty. Though I have had no problems so far. I only put about 7500 miles a yr on my car. I have 23500 now.