Used Buick Envista for sale near Westland, MI

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

This is a very exceptional automobile featuring many safety features at a very affordable price compared to higher priced vehicles! The car is very attractive and sporty and has earned many admiring comments from people I have met in parking lots. The only drawbacks which might turn off certain prospective buyers are the 3 cylinder turbo engine and the lack of a 4 wheel driving option. Other than that this is a very attractive auto at an unbeatable price!

I had been searching for a car since late August and finally bought one on December 1. I have searched the inventory at Hertz Woodhaven in the past but never found a car intriguing enough to check into until now. I made contact with Hertz first through cars.com email after seeing a 2015 Mitsubishi Mirage at a unbelievably attractive price. I received a prompt email reply from Jordan, my sales rep, who told me that the car probably would be sold but that if the deal fell through she would contact me again - which she did the same day. I test drove that car but I found a couple of things I disliked about it. Hertz had three other 2015 Mirages on their lot so I tried another one. Didn't care for that one either so I tried a third. That one I liked. Jordan was extremely cooperative the entire time. I did not detect the slightest aggravation from her whatsoever. She was very professional and cordial. Outstanding in every way. So, once I decided to purchase, Jordan handed me off to Matt, the business manager, who handled the sale documents. Matt was Jordan's equal in his professionalism. Never hurried me through anything. He was also sympathetic when it came time for me to write the check. I hesitated briefly because I wasn't entirely sure I wanted to buy at that moment. Matt was very patient and could see that I was slightly reluctant but did not display any signs of irritation with me. That put my mind at ease and made me feel comfortable and confident enough to complete the sale. It also helps that Hertz has a no haggle price policy. No need for the extended negotiations which often take a lot of time - too much usually. Another big plus with Matt is that he kept all of his promises. The car was ready to pick up the next day and the title arrived to my home within a week. You can't ask for better service than that. More often than not, I've needed to contact a dealer after the sale to straighten out something. In addition to Jordan and Matt, there were a few other sales people who were very friendly while I waited for the sale to be completed. It might have been because I was the only car buyer there that time and day. Nevertheless, none of the staff ignored me when I had a question or when I felt like talking to kill the time. It didn't take very long - 90 minutes start to finish. Buying a used rental car at Hertz Woodhaven was the least stressful car buying experience I've had in 40 years. As to the facilities themselves, the Hertz corporation should consider upgrading the showroom appearance to match the five star level of customer service. The building is old and the interior decor spartan - but it was clean inside and out which is commendable. And, their lot is too small for the number of vehicles on hand. Although I found a parking spot in the back, there was only one spot. A dedicated area just for customers would be a big improvement - 4 or 5 spaces in front would be sufficient and would plainly show that the customer is #1! Now onto a couple of big negatives that is probably just Hertz corp. policy and beyond the control of the sales staff. Matt presented options for add-ons such as Lo Jack, extended warranty, etc. which was a real turn off. I told him before he started his spiel that I was not interested in any extras and I got the impression he had to offer them anyway. Standard procedure I suppose. I wish car dealers would stop doing this already. I know, good luck with that. Another thing I didn't like is that Hertz only had one car key when I took possession which apparently is common when buying their rentals. It might have been mentioned the day before or cited in the paperwork but I don't recall this happening. Hertz should try harder to keep both keys with the cars they're selling. Very strange that they don't. Where does the other key disappear to? Anyway, a long winded but honest appraisal of my Hertz Woodhaven experience.

This vehicle is so beautiful, the space is perfect. The modifications in the car are amazing. The vehicle drives very smoothly, perfect to take on a road trip.

Representative that took care of my oil change service was very professional and polite. The facility was very clean. The time frame for getting oil change was not very long.

Comfortable and so very pretty!! I put on many miles a day and the gas mileage has been great. This was a great decision on a great car.

Both Maddie and Marcela were very nice and helpful. I should have jumped on the purchase!

Prior to purchasing my Buick Envista, I had done quite a bit of research and I found that much of what was said was misleading. It's performance I think is very good, realize you are getting a 3 cylinder turbo engine, but for what you get and honestly what you need, it is excellent. I purchased the S/T model and it is a great looking car and I receive great comments about it all the time. I strongly recommend for the money you can't go wrong and will be vey happy with your purchase.

Very good only complaint was it took so long left w/new plate & new battery

Justin was great and he had me in and out. The dealership was also very nice and clean, the front desk girls were very welcoming

John, in the service dept, is very knowledgeable, approachable, courteous and thorough. I am very pleased with the service and will return again to Les Stanford.

This car is perfect for road trips. It gets great gas mileage and is extremely comfortable. It's so much fun to drive we just want to keep going!!!!

Service was very good. Large repair. Advisor stayed in contact with me often. My vehicle was at dealership overnight.

2024 Avinir, Quiet and full of pi55 and vinegar, definitely and defiantly punches above it's class. Full of top shelf safety features and driver aids. Not a fan of the engine stop/start feature but it has its place I suppose. Coming from a competition audio background the sound system is very clean and bright but lacks any substantive sub frequency response, well see what the aftermarket will have for me. First tank of fuel from the dealer must have been low grade 87 octane and the engine just wasn't liking it. Inconsistent low end torque would put the car into a weird spot on the turbo curve, not as smooth as it should be. The next full up I put in was 89 octane and the difference was stark, a much smoother run up to the turbo power band. So don't penny pinch on the fuel use good brand @89/91 octane (13 gallon tank...). Oil changes are super easy. The filter and drain plug are placed, IMHO, to take away any excuse for not keeping good oil on the engine! The tires size is 19" so the handleing is great but overall ride could be better with 18". My son has a Trax Active and it has a bit better road manners than my Envista, not so much felt road texture. YMMV. Super value and right sized commuter, spend any real time getting to and from work a you will appreciate your decision to get one of these for you self!

No appointment needed and the techs will look at your car in line to tell you how long and when to expect to get it back

David was amazing. I will buy cars from him in the future. This is my second car from him. I will definitely buy a third.

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

Experience was ok for the most part. They have been somewhat slow to follow up after the sale.

Very impressive. The service department was organized and run smoothly. The folks that helped me were competent and helpful. Advice was solid and I was in an out on time

Body Shop does best dealership paint work in Metro Detroit hands down, I’ve had both my vehicles repaired after accident. Just call ahead before brining car in and they will walk you through process

I worked with Omar and he did a great job during the entire process from picking me up at the airport to going over the technical issues with the AMG SL that I purchased. The paperwork was done in a matter of minutes as he had everything organized. He spent as much time as necessary getting me out the door for my enjoyable ride home to Memphis. Hats off to the Roadrunner Team that supported him as well.

Chris Adams is great! He goes above and beyond. Easy to work with and extremely helpful. He?s patient and gets you into the car you want.