Used Buick for Sale in Alcoa, TN

I have been going to West Chevrolet for going on 2 years to service my 2013 Silverado. I have been very happy with customer service and the vehicle services performed on my truck. The employees are always very friendly. The work is always done in a timely manner. The customer waiting lounge is also very comfortable, clean and nice. Total satisfaction. I will likely purchase my next vehicle here.

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

The room in this mid size SUV with third row seating is absolutely amazing. I'm 5'9" and I don't have to crouch down to move through the back area. I barely have to bend any further than I did in my minivan and that amazes me, I thought I'd be sacrificing a lot of room moving from a van to an SUV but that is not the case here. The only real complaint I have is that I purchased the 6 cylinder AWD and I think definitely go for the 8 cylinder if you have the option. You're going to break even in the gas mileage department and the extra power is noticeably worth it, in my opinion. All in all, I think Buick hit it out of the park with this ride!

Professional and honest staff!!! They have really nice inventory

After owning my car for 3 years my 2015 Buick Enclave started making strange noises like I was running over the warning bumps on the side of the road. Come to find out this is called shuddering. After 90,000 highway miles my car needed a new torque converter which cost $1400. After paying to get the new torque converter it took less than a month and 2,000 miles later and the car started making the shuddering noise and jerking again. I took it back to the same transmission repair shop and they replaced the torque converter again and also changed the transmission seals which was apparently another part of the initial problem. Needless to say this experience has dampened by enthusiasm for Buicks. I am now faced with the dilemma of trading my Enclave while it’s fixed with 106,000 miles and be upside down on my loan or risk the transmission going out down the line which I’ve read is a common problem with these cars due to their size and using the drivetrain meant for cars.

I purchased a 2009 Lincoln MKX on May 6. We drove from Gray area to Knoxville 2x before we made our puchase. Both times we were able to look inside all vehicles, drive anything we were interested in, no pressure, very relaxing and pleasant experience. I drove my MKX home after a 30 minute process, with a full tank of gas, and lots of friendly smiles. The 30 day warranty applied to the MKX. 2 weeks later, the TPU case leaked terribly. Called and talked to claims, took the car to auto shop, got it repaired, and I myself have NEVER had such a great and easy car buying experience as I have at Doug Justus. A huge thanks to Hunter, Joseph, Jeff and the team for everything. Rick and Carolyn Hicks

Omg it's bluetooth, backup camera, roomy, power everything,. My boys love it. Can't wait to hook up my 12s. An put a lil bass in it..

Very pleasant experience for me being a single mom trying to find the right car for my kids and myself. We love our car. Thank you, Sean.

I own a "base" version of this vehicle. Base is figurative term with all ther stand features. Remote start, power everything, velvet like cloth seats, woodgrain trim and chrome. My vehicle is FWD and has zero issues performing in ther massive amounts of rain. The vehicle also supports generous ground clearance making unexpected hazards no issue. Extensive amount of storage is a bonus for active families.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

The very best car sales experience I have ever had, and at age 70, I've purchased many cars. Darrell Robinette, the sales manager, was the first person I contacted as the car was advertised on the internet and I live in Texas. Darrell gave me very accurate and detailed information about the car and then referred me to his sales associate, Bill Francis. Bill Francis did every single thing anyone could want when it comes to a professional sales person. He stayed in touch with me and my wife, pretty much on a daily basis, as we went through the process of purchasing the car. He was always available and helped through the sometimes frustrating maze of paper work when buying a vehicle from out of state. Bill made sure all the correct forms (there are a lot of them) were filled out and when we brought them to our local DMV, there were no problems. Thanks also to Sara McGill who assisted Bill with the paperwork. We love the car we purchased from Rice Buick GMC but it's even more special because of the wonderful people that work at that dealership.

Comfortably seats 7, rides great, met all of my family needs. Purchased with low miles, and never had issues outside of routine maintenance. Highly recommend.

I have purchased various vehicles from Ted Russell. I like to work with Douglas Peak. Douglas is the very definition of professionalism. This purchase had its challenges ( not at all a reflection of this facility ). With Douglas as my salesman I really wasn't too worried. With his help and the help of the sales managers Mark and Dag, this experience was as great as all of the previous experiences. I left happy , in my new vehicle. I will continue to purchase my vehicles from this dealership and I recommend anyone else to give them the opportunity. P.S. I would also like to mention that the service department is also unmatched. Thank you, All.

It will be a reliable car to get back-and-forth to work And it has plenty of room for the grandbabies Add a nice luxury car for my husband and I to drive around and

I purchased my Passat with Kino and loved him (reviewed him at time of purchase) however we moved about 4 hours away after that. I've dealt with two other dealerships and after having difficulty finally called Jeff in service. He told me if I'd drive the 4 hours he'd take care of everything- and he did! I took a chance and a day off work. When I arrived Jeff went the extra mile to see that my issues were taken care of at no cost to me, and it was all done in one day so I could get home that night! He truly went above and beyond what had to be done. Harper VW's service department will keep us loyal VW owners, even from 4 hours away!

My father bought this car new and I inherited it. Had it for about 4 years. Ours was the base 2.4 L. I loved driving it once I was in it. If you are 6 ft or over you'll probably bonk your head a lot getting in. Even that was OK but if you want a roof rack or want to tow something forget it. This car is for getting from point A to point B and back. There are threaded holes intended for a GM roof rack but I learned that the plan for that rack was dropped. This car never let us down. Started every day in the winter and we never plugged in the block heater. Often -30 C. We put snows on it and maybe because of it's weight the Regal almost seemed happy going thru snowy conditions. Great handling car. Only selling it to a friend (which is meaningful) because we are getting an SUV. I know Buick will hate this, but if I were my father's age when he bought (82) it I buy another one in a minute.

We are so happy with this vehicle. My husband is fourteen inches taller than me, and we can both drive comfortably. The Enclave shifts smoothly and there is plenty of interior room for passengers to ride comfortably as well transporting luggage. It handles well in snow and is very stable on the highway. We wanted a reliable full size SUV that drives great, rides smooth, and fits in the garage. Buick covered all the bases.

Terrific job by all......................................;…;...............This is ridiculous to have to make a statement with 50 characters please correct this

This SUV is exactly what I wanted and it meets everything I need it to. Passenger capacity of seven with plenty of leg room and still plenty of storage in the rear.

I want to take this opportunity to recognize both Thomas Hickey and Chuck Renfro for their outstanding support and professionalism during my resent visit and purchase from Ted Russell Ford. When one buys a car that cost more then his first home (40 years ago) it takes patience on the part of the sales staff to ease concerns and resolve the apprehensions/unknowns that go along with a high valued purchase. Both Thomas and Chuck were extremely knowledge about the Ford Edge and went out of their way to provide assistance/training on every option available on the car. Thomas's help on reprogramming the dash board information was also greatly appreciated. Darryl (finance department) was very helpful in assisting me in securing the best financing option available to me. It is important to note that first impressions mean a lot sometimes and the buildings, vehicles and grounds were well maintained and considering the fact that a major road expansion project was ongoing on Parkside Rd .... that deserves special recognition. I strongly recommend that if anyone is looking to purchase a new/used Ford or other quality used car, they do their research and then take time to visit Ted Russell on Parkside for I am sure they will not be disappointed. I am sure (based on the service I received) that when service is needed, the Maintenance team will also be as helpful in finding/resolving any potential problems. I had them install a 2" trailer hitch and the work completed was as good as if it came right off the assembly line. Please convey my thanks to the staff for a job WELL DONE!

My husband recalled my saying that I would like a Buick for my next car. We found this and I really love it. The only drawback is I have difficulty working with the Map System built within the car, so I do not use it much. Super comfortable and accommodates both of us as my husband is much taller than I am. We have the tier 3, which has all the toys. I do wish they would go back to the full-size spare tire. What a pain to deal with a tire issue(s) two times!! The Blind Spot feature is worth the extra you pay.

After doing some research online my husband and I were very interested in the Toyota RAV4. I went by Toyota of Knoxville on my lunch break and ended up test driving the RAV4 Hybrid, after getting lots of great information from John Rourk about each different model. John spent a lot of time with me explaining all the different features and answering my questions. After talking more at home we decided on the SE edition but wanted the full tech package (including birds eye camera). This was not immediately available in stock, but John spent time finding the exact car we were looking for - which ended up being located in the showroom of a sister dealership. He called us the next day and personally picked up the car for us. We were so excited to find exactly what we were looking for! We signed all the papers the next day and drove her home. All in all it had taken less than 1 week to find our dream car. We are extremely happy with our decision and I couldn't recommend Toyota of Knoxville highly enough!

It's been an amazing car up until it all the service systems warnings started cycling through the instrument panel display and shut off while driving 70mph on the freeway. Completely freaked me out.

Came in 7-20-2016 to see if I wanted to do business with Ted Russell as I had a bad time in the past. Tim was a wonderful help and answered all my questions. He did a wonderful job helping us. I would do business again and highly recommend others to work with Tim.

The car had all the options I wanted: the color of car, Bose sound system, sunroof, and the turbo power, color of interior and the spacious seating area.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car exceeded our expectations! Such a stylish car with a comfortable ride and so many options. We couldn't be happier with the quality and performance of this car.

If anyone is in need of a new vehicle or pre-owned. I suggest you visit these people. My buying experience started with a phone call to JC Denney. I explaind to him exactly what I was looking for. He had my Jeep and the color I requested within one day on the lot. It was driven up from Atlanta by his mom. I knew exactly what I wanted and I was tired of going to other dealerships who were trying to sell me something, other than what I was looking for. From there on, when my husband and I went to take a look at the vehicle, everything was perfect. Dustin Nadeau took us through the whole experience of explaining details about the Jeep to letting us drive the vehicle to closing the sale! Dustin you are the most honest and friendliest person I've ever met. Thanks also, to the finance manager Tyler Forth who made the payment process so smooth, we we're out of there in a flash! Every single one of the employees that we ecountered (from others I do not know the names of at this location), Kudos to all of you! Being in retail management for 25 years myself, this is a perfect example of how a business should be run. No pushy sales tactics...just friendly genuine people and service. My husband will be looking for a new vehicle within the next year, and we will definitely go back to this location and have them help us select one especially for him. Thanks to all the people who helped this buying experience be most enjoyable. You guys are phenomenal! We'll be back soon!

Love this car ...engine could have more pep and gas consumption could be better had a 2005 equinox with 6cyl , thst hsd more ger up snd go and the gas milage was decentz1 opp

Neat, well maintained facility with good selection of used cars that the average person would buy. Website had photo of their immaculate shop. Also had photos and short bio of the two owners. This was first time I had seen this on a car site and was impressed. Travelled 140 mi. because they had exact vehicle I was looking for. Definitely worth checking out if you see a vehicle on their site you're interested in.

I bought this car new in 2007 and have had it ever since. It is a very smooth accelerating, comfortable car with adequate, zero to 60 in 9 sec., performance. It's reliability has been great, except for a problem I had last year with an "engine has reduced power" message, which turned out to be the car needed a new throttle body and accelerator sensors, but other than that, nothing major at all. I would recommend this car to anybody. Unfortunately, I don't like the new start/stop feature that GM is putting into Buicks now, so I will keep my Lucerne for as long as possible. My first choice now for a new car would be a Toyota Camry SE with the 2.5L 4 cyl engine and 8-speed automatic.

MY EXPERIENCE DESERVES 100 STARS!!! AS A FIRST TIME CAR BUYER THEY MADE THE BUYING PROCESS SUPER EASY. THEY GAVE ME A WARM WELCOME AT THE DOOR, THIS TEAMS SET BAR IS EXTREMELY HIGH FOR THEIR COMPETITORS, TO ALL THAT CAN READ THIS ARMENIA MOTORS IS THE PLACE TO GO!!! I DID A LOT OF WALKING BEFORE I CAME HERE AND I WISH I HAD CAME HERE FIRST IT WOULD SAVE ME TIME. NO ONE WILL PRESSURE TO BUY LIKE MOST DEALERS JUST ASK A QUESTION FREELY. THIS IS YOUR ONE STOP SHOP!!! THANK YOU ARMENIA MOTORS FOR MAKING ME PART OF YOUR FAMILY!!!! Thanks Jay

This is the best car I have ever owned I absolutely love the 2010 to 2016 model Buick LaCrosse they are worth every penny. I have owned and drove many different kinds of cars and I have to say Buick LaCrosse is my all time #1 favorite

Robert keene was great. He went through the process neat and clean. I would recommend him for a promotion.

Great car for travel. Lots of leg room , great on gas, would recommend for long trips or short jogs. seats fold down for hauling or up for seven passengers

Had my 6-month service (65,000 miles). Very prompt and quicker than expected in-and-out. I always wait for the service to be completed and enjoy the wait - very friendly atmosphere. I didn't buy my Tacoma here (2008 purchase) but have always had it serviced here. No high pressure on anything here. Way to go, Fox.

This car has alot of problems, it has 48,000 miles and the rear left wheel bearing had to be replaced. Then pressure sensor for fuel needs replaced. Breaks are giving me trouble had to replace rotors. Come on this shouldn't be happening at this miledge.