Excellent customer service and great knowledge on the market value for cars. Showed the best reasonable deals possible. Overall experience went very well. Listened and found everything I was looking for in a vehicle.
Very comfortable car and luxurious!
by RandyR from Spencerville, Ohio
December 19, 2018
We just purchased this car and really love it. Comfort, style and classy! I would recommend this car to anyone. A little pricey but seems worth the money.
As a consumer i have high standards for any place i choose to earn my time and money, Sterling has definitely made me gasp when i think about a rewarding shopping experience, my salesmen Jean Saint jour couldnt have been a better salesman, im a give and take person and respect is big, my experience with my buying process was great, usually im the one ranting about how bad service is. Sterling you got me on this one! Keep it up and make sure to ask for Jean!
My best car yet
by Ken in the Pines from Columbia, IL
January 1, 2019
My new caw=r is a 2016 Buick Enclave and I love it! White frost exterior w/ ebony leather interior; it's so luxurious! Best car ever.
I was a little skeptical at first considering this dealership is kind of in a rural area and it’s a good drive if you’re coming from the city like me but man Mr.Saintjour my salesman was top of the line. Very educated and quick, he was real and honest about every question I asked and was very patient with me and my indecisive ways. I will definitely be back for my next purchase!
Most loved vehicle I have ever owned
by Go Granny Go from AB
December 21, 2018
This car is so quiet running. Rides awesome. Highway and country driving is great. I would most definitely would buy another Encore. Prefect for everyday, city driving!
This was by far the best car buying experience that I’ve ever had. Jean was my salesman and he was honest and efficient. He made the entire process easy and he was able to help me get a vehicle that I’m actually happy with. I would recommend Jean and Sterling (Navasota) to anyone!
finally a car with good cargo capacity!!!
by shorty from clifton park
January 4, 2019
I was in the market for a small SUV with large cargo capacity to replace an ageing Aztek (91 cu ft cargo capacity). Unfortunately, SUVs similar in size on the outside are much smaller on the inside, and the larger SUVs are too big for somebody only 5 feet tall to get in and out of, load up, or even see out of. This wagon was a great alternative for me, and has more cargo capacity than the SUVs I looked at, along with a better ride, better visibility, and much better gas mileage. The AWD was a necessity for me (living in upstate NY). I have gotten a huge amount of compliments on it, and friends with SUVs even say they really like it. Got a great deal buying at the end of the year (about $9k off the sticker). Hope to keep it for a long time!
Ms Stephanie banks I had been Several dealership!!
by Wille Phillips from College station Texas
November 11, 2018
Mr Willie Phillips was recommended to me by a friend and every thing she told me about Mr Phillips was true he was so helpful and it did not take all day I would recommend him to everyone thanks to him over and again
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
Got a call from Jean at Sterling auto group in Navasota about a new jeep Cherokee, and I went in not to buy, but his customer service and the way he made the experience for me was overall outstanding! Go ask for him if your looking for a new car
Recently bought a 2019 Buick Enclave
by eagles 2019 from Deering
January 8, 2019
Purchased a 2019 Buick Enclave in October and immediately experienced transmission surging going downhill in our driveway. Dec 20, 2018, could not go over 27 mph nor shift gears. Towed by dealer and now awaiting a new transmission (told if available) from N. Dakota. Hope not to go the Lemon Law route!
Fast quick services very professional courtesy I was only there for about 45 minutes everything I needed was taking care of
Easy going commuter
by wren307 from Holland, Michigan
November 29, 2018
I chose this vehicle for its AWD and height, but it doesn't feel like it's too big of an SUV to be clunky. I enjoy driving it and especially like the great gas mileage.
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