We purchased a used Mitsubishi Mirage for our daughter. The process was the easiest I have ever been through buying a car. We had some issues with insurance which caused us to have to redo all of the paperwork later in the day. They were willing to help us out with this issue and it was amazing. I definitely will return when in need of my next vehicle!
Getting a car repaired is never fun but Dan Tobin???s Bidy Shop made it a pleasant experience. From Brittany at the front desk to all the people in the office, the transaction was handled professionally and with courtesy. The car was delivered on time and looks like new!
The Customer Service representative I worked with in the Service Department, Steve, clearly viewed customer service as a top priority. I found him to be friendly, considerate of my time and comfort, efficient and professional. I have been having problems using my rewards account. Steve went out of his way to help me. He called someone to help me and offered information as to the email they have associated with the account.
My service advisor Drew was very cordial and respectful. He was sensitive to the cost of this major service and ensured that I got the maximum benefit of my applicable coupons. The work was completed in one morning despite the fact that one technician called off for the day, causing Drew to juggle his schedule.
I have have been more than pleased from the day I purchased my 2017 Trax Premier. This dealership has it going. Friendly, professional and the cleanest damn place I've ever stepped foot in. You know when you walk in the showroom doors that this place is top knotch.
I had specific time requirements and issues. Rob actually was listening to me and reacted promptly to my request. It was very nice to have the sales person actually hear what I had to say. I never felt like I was being left out in left field. Also the Staff, and Finance people were very personal.
This was a $6k repair on a 2014 Cruze. The repairs were done right and they used genuine replacement parts. It took 4 weeks to complete the job but I had a free rental from the insurance company. Overall a very positive experience.
I purchased a 2015 Chevrolet Silverado, and Tony Garver and Stacey were amazing to me. They worked with me to give the the best price and lowest interest rate on the truck I truly wanted! Hands down best experience ever!
Our salesman was Chase what a fantastic experience I have bought from them before and not been disappointed would highly recommend this dealership. Found exactly the car we were looking for and at a great price the whole experience was easy and pleasurable.
I worked with Scott Mortland and Herold Samour. Scott was so patient and nice- going through all options and reviewing differences in each van. He did not pressure and really made me feel comfortable. He took his time and 100% sure I had everything I needed before I drove the car off of the lot. Then, as I started the financing process, I worked with Herold. I realized through our meeting that he sold me my very first car 17 years ago! Of course, I had a good experience with him back then and again for this purchase. It was one of the best buying experiences I have ever had and I will definitely return to Krieger Ford for future personal and business purchases. I highly recommend this team. Thank you both for all of your help!
The store is very nice as well the people that works there. The transaction is quick and make it ease. The store help me take care my car rental return. They offered me good snacks and good hot coffee to relieved me from a cold winter. The car I bought is very good very clean and looks like new. This is one of my satisfaying purchased I made in life and I definitely recommend this store.
This was my first new car purchase and as nervous as I was Brad Sayre made the whole experience effortless and amazing he treated me and my fiance as we were family along with everybody else that was working on Saturday he set out in my new car and showed me how to use everything he let me know what to expect when it comes to payments recommended warranties and he treated this experience as it was to me a milestone you definitely have a great crew and can see why you guys have been in business over a hundred years Brad was amazing I got his business card setting on my desk at work hoping to hear of somebody that needs a new car because I would love them to experience exactly what I did I walked away or I should say drove away with a 2018 Chevrolet Cruze with 11 miles on it that's not what I expected Brad if you read this on a personal note you are one heck of a guy you left a definite impression on me and my fiance Jennifer your genuineness was something I have never experienced before from a complete stranger you guys have a customer for life that's for sure thank you for putting me in a brand new car and making a memorable situation as to the car itself I am so amazed at technology and vehicles today I am so happy with my purchase thank you McDaniel GM Superstore you guys are awesome
This is the way car buying should be! No pressure, lots of information, no “let me talk to my manager” games. Sarah was professional and answered all our questions, even the ones we forgot to ask! The cars I looked at were terrific, and all had warranties on the engine and drive train, low mileage, and great prices. I bought a great car, and I think I’ve found my one-stop car shop!
Return customer. They treat you fair and will give the best deal...
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