Buick for Sale in Eastpointe, MI

kamil Abdullah was my sales man , he is really great , nice ,filxable ,heplfull person ,highly recommended .

Routine maintenance on my car so smooth and quick. By the time I settled-in in their lounge my car was already finished.

good customer experience while waiting on my car. would go back again.

Have been a Ford owner for 25 years & this was my 1st experience at a different comany & it was the best customer service experince I have ever had. I gave my salesman all of the pertinant information he needed via email. And he had everyting ready by the time I got there and was out withing 45 minutes. I have a very busy work schedule, as do most of us & I do not want to spend a lot of time at the dealer & I certainly did not have to. In & out, just the way I prefer. Rich Milne did a superb job & also his assistant, who's name I just can't recall @ the moment. (sorry)

Always 1st rate. Mike Salisbury is the best!!!! Efficient, professional and always more than attentive to my needs.

Best experience ever!! Just bought my third vehicle from this dealership, just told them what features I needed, and always amazed that they nail it every time!!! Thanks Shawn Johnson for making me a repeat customer!!

As usual, I called Willard Shell when my lease was expiring and we made an appointment to discuss my next car. We discussed my options and my decision was an Encore. Willard is so helpful and gives you the important info you need without being pushy. I have driven Buicks for many years and have never been disappointed. I also have my oil changes and work done at Jim Causley and have been completely satisfied. Thanks for salesmen like Willard Shell and an up-to-date facility!!

Customer service and buying experience was excellent! This is my second purchase with Jim Causley, GMC.

Was treated with respect. They worked hard to be sure I got the best deal. Appreciated that I lived local. And that I was a loyal Ford person for 30 years and switched to GM. They appreciated that and gave me an even better deal.

I liked the opportunity of scheduling the service for my oil change to fit into my schedule, this cut my wait time in half. Ray

Jerry found me exactly what I was looking for and even a little more! Love my Encore!

Sal great guy very professional and friendly so was the finance manager when I got to the dealership the car was waiting for me outside so I was able to view it and my experience just went very well I will be back GMC

Had a slow leak in tire and thought they repaired for free since I leased car from their dealership... otherwise I would have went to discount tire... charged for putting boot in tire

Good Afternoon. I wanted to send a shout out about my Service Adviser Mary Ann McGee. I've been working with Mary Ann for some time and with several different Toyota vehicles. Her communication skills with customers is excellent; she greets me by name, always inquires about how my day is going, asks what concerns I have about my vehicle, inquires if there are any other questions, then reviews the reported problems with me. I feel listened to, respected, and valued as a customer. She invites me to enjoy coffee and relax if I'm waiting, keeps in touch with me about the progress of work, and lets me know my vehicle is ready. I try to remember to ask if I can get my car washed but she has already taken care of that.. My automotive needs have changed over time and Suburban Toyota not only exceeds them but anticipates my questions. My shopping for Sales and Service is simple now: I identify the New Car Salesperson I want to work with, ask for Mary Ann as my Service Adviser, then ask for their recommendations. I trust them enough to identify a car, suggest options, and recommend the color! Yes, they'r that good!! MESSAGE TO TOYOTA CORPORATE AND SUBURBAN TOYOTA UPPER MANAGEMENT-Your staff mean more to me than my vehicles. I can always get another/other cars, but I can't easily find outstanding people!

The staff at suburban are all professionals. Jeffrey cawood manager is truly a asset to the team there. My salesman dean is the best. He works with you to get into a car that fits your needs. From the phone operator kay, to all the staff in service they make your trip there a soothing experience. Once again thank you all.