when I contacted the dealership I had the pleasure of speaking to ron lockwood
it was a internet inquiry he was helpful and a pleasure to talk to because of his professionalism I purchased the car he went ten steps ahead and asked if I needed the car transported I said yes he also arranged that too more dealerships should take note of a classy place.
I have owned several Dodge RAM trucks. My latest Truck was a Ram 2016 Diesel engine and still under warranty.
The Truck showed up as a def system error and would shut down within 145 miles. I contacted “Transitown” (the local dealer) and Chrysler to address this since my truck only had 20K miles.
Although Chrysler, who according to “Transitown” was told they needed to replace an approximately $1,600 part which took over 3 weeks to get in and many calls between dealership and Chrysler to fix was stressing on me and I’m now stuck in a rental vehicle since my truck was inoperable.
After Chrysler rushed the part in and Transitown replaced the part my light came on again the very next day which took them over 3 weeks to replace. I already made plans to turn in my truck for a new model with a crew cab. Now I’m on the road over 150 miles away with the same issue showing on my screen.
Needless to say Transitown miss diagnosed the problem and my truck was ready to shut down as I pulled into the dealership in Erie Pa.
I was extremely fortunate that Shawn Stanbro at Gary Millerat Chrysler dealership in Erie PA. took my truck in immediately understanding I was now stranded on my way to N.C. to get a new truck.
Without Shawn Stanbro expertise on looking at my 2016 Ram and diagnosed the problem as being a bad wiring harness issue for the def system issue, I would have been stuck again.
His technicians took the time to show me the issue. Ordered in the part and it arrived by the next morning. They fixed the real issue and I was on my way by 8:30 am the next morning.
They even shuttled me to a local hotel for the night and picked me up the next morning.
I made it NC just because they actually took the time out of their busy schedule to help me. I would TOTALLY recommend anyone who has a Ram diesel truck to go Gary Miller Dealership. Their staff was exceptional and I can’t thank them enough!!
Their knowledgeable and honest staff did everything to help me out. If it wasn’t for Gary Miller Dealership and Shawn Stanbro along with his technicians I would never have bought another Ram Truck.
They are excellent in customer service and deserve my gratitude.
I went to Gary Miller Jeep Dodge Ram in hopes of getting a safe, reliable and affordable vehicle. With the help of an awesome salesman named Jeff I was able to drive home an a brand new Jeep Cherokee. My experience at Gary Miller Dodge Jeep Ram was excellent. I will be sure to recommend this dealership as well as my salesman Jeff Mountain to friends and family in the future, they were absolutely phenomenal!
I can't say enough how friendly and inviting everyone was! I felt like family with them all. My time wasn't wasted and they made buying a new car easy. Thank you Beth Weaver for a perfect ride! I will be back and I will make sure my friends and family know where to go, Rick Weaver Buick GMC!!!
Ron Agnew has always been easy to deal with. He is very knowledgeable of the product and helps us through all the electronic stuff. I have bought 4 vehicles from him. Rick Weaver GMC is a nice place. Is clean and all the people are pleasant and helpful. Would highly recommend Rick Weaver GMC to anyone looking for a vehicle.
Daniel Swindlehurst was probably one of the nicest and most knowledgeable salesmen I have ever encountered. Being a woman and shopping for a vehicle can be challenging, but I never felt that way with Daniel. He is honest and straightforward. Rick Weaver was also very friendly and accommodating and I would highly recommend visiting this dealership. Thanks again for all of your help.
I shopped for my my new 2019 Ram 1500 in PA, NY and OH. Great Lakes was by far the most professional and easy to work with, no games. Absolutely professional Jake and James are the best . Thank you and looking forward to buying from you again. Definitely worth the 40 minute trip from Erie.
This is the third time I personally have purchased a vehicle from Palmiero. And they NEVER disappoint. My customer service in sales with Michelle Carter excelled beyond expectation and professionalism! She was very attentive, informative and answered any question I had whether it was by email, text or call. My trade was A smooth easy transaction along with the purchase of my new 2016 tacoma! And I???ve never been happier! The truck was freshly detailed along with a full tank of gas upon pick up. Thank you all so much at Palmiero Toyota and special thanks to Michelle Carter again for this opportunity in owning a newer tacoma. I???m happy to say I???m a lifelong customer!
From the beginning Great Lakes made my next purchase very easy and quickly. They found my next vehicle, brought it in and had it ready to go. Even with me making a last minute change they were very helpful. Thanks to Jake Huang, Dustin Romanowski and John Rocco for the great service. See you again..
I have been dealing with Bianchi Honda for over 40 years. I have just purchased my 6th Honda and it was like all of the other times. Effortless and no drama. I have bought my second Odessey from Daniel Milhisler and it is always a pleasure to do business with hihm. Always professional and he knows his product. Dan is always available to answer any questions I might have about how to use some of the gadgets on the vehicle. He is available for this anytime in the life cycle of the van. Over the many years of dealing with Bianchi I have dealt with most of the different departments. From Sales to Service you can tell that Jason has instilled his customer care attitude throughout his organization. I have had many dealings with the service department over the years and Phil Pinyok has done a great job taking care of Bianchi customers service needs. I have never left Bianchi's not feeling satisfied that my needs were met. The quality of the Honda vehicles matched with the honest customer appreciation shown by the entire staff make it the reason that I don't go elsewhere for my transportation needs. To Jason and the entire Bianchi staff: "Keep up the good work and thank you".
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