by Thomas (the sales manager will know who I am) from Magalia, CA
December 1, 2018
We had the cash. We were in the "Camp Fire" and lost everything. Drove twice to Tustin from Sacramento. Once to shop and once to buy. Had financing set up, gave sales the information so they could deal with the credit union to settle finances before we arrived. They totally dropped the ball. We had driven eight hours to pick up a car and the sales manager demanded our Social Security number even though we were paying in cash. $26K that evening and the residual today. He wanted us to spend the night or until the credit union opened on Monday as he didn't want to work with us. The sales person was next to tears and my 74 yr old wife was fried with how we were treated. He was proud in how he treated us. Based on the short version above, I can't recommend working with AutoNation Ford Tustin.
The process of buying my nee ford focus went very smoothly due the the 3 amazing ladies that helped me into my new car. Amanda, brianna and aimee were the 3 lovely ladies who made this whole experience worth it. They handled everything i requested, they got me into the car of my dreams and there was no hassle or bad experience with them. Everything was perfect and if i ever need to upgrade my car again i will be calling amanda and telling her what i need and i know they will be on top of it within minutes. Loved my experience and loved my 3 new friends that helped me out.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Richard Ravenstine from Mission Viejo, California
December 3, 2018
Everybody at AutoNation Toyota Irvine were very helpful. I have bought many cars but this was the best experience I’ve ever had buying a new car. Everything went smoothly working with Abe Zraiqi through out the whole buying experience and deal. He also emailed me to make sure I was happy with my new car.
We came to Hertz after visiting a big name dealership that disappointed us in quality and cleanliness. Hertz blew them out of the water with friendly environment and CLEAN used cars. We didn't feel like there were sharks circling us. Instead we were greeted by a salesperson and later the manager. He let us look at cars without a hassle or pressure to buy. The manager pointed out some minor touch ups that he insisted on doing before the car was sold. Overall it was an honest, friendly, and easy experience.
Courteous and accommodating. I told them of the vehicle i was interested in and the price i could afford. They found the vehicle with the package i could afford, and just a few hours later, we had a done deal. My next vehicle will be from Hardin.
3 weeks later i ran into a minor paperwork issue and Paul was able to get me brand-new dealer paperwork without a hassle. Above and beyond after the deal was done. I recommend him to everyone who asks about my new truck.
My buying experience was made exceptional because my sales agent was Kal Latif. He showed great care, concern and knowledge!
His time was not rushed as he explained in detail the ins and outs of the Buick Encore. This business transaction was pleasant and Kal was very patient. I did purchase an Encore and drove home with a happy smile on my face. Thank you Kal.
Had the most amazing experience purchasing a Range Rover at Land Rover Newport Beach! The transaction was the smoothest most pain free car buying experience I've had. Our sales rep Moyca Gardasevich did an excellent job and really helped make our decision so much easier. I cannot say enough, but thank you!
Very impressed by the variety and quality of cars which were available to purchase from Hertz. All cars had low mileage and were priced competitively lower than other used car sale dealers. The Agent was very service oriented, and not pushy. We are definitely going to purchase our next vehicle from Hertz.
Customer service AAA++. They are all very nice and friendly. Very helpful, no pressure. I would recommend my friends and family to purchase the car from them. My purchase was smooth and best deal ever. Thanks. I love my car.
Good dealer got a good price an a nice car with little to no hassle
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