Used Buick for Sale in New London, CT

Drove by and saw this beautiful white Mercedes at carriage house decided to go back at my lunch break to look at it. When I got there i was greeted by Katie Burrell very friendly and informative about the white e350 I saw while driving by. She was so patient with all my questioning and very knowledgeable. I never once felt pressured which was a relief. I left there trying to decide if I'm ready to give up on my acura.....so unsure. I know if I do I'll be going back to see Katie!!!!

It will be a reliable car to get back-and-forth to work And it has plenty of room for the grandbabies Add a nice luxury car for my husband and I to drive around and

I had a 2017 GMC Sierra built by Brustolon. Customer service was great throughout the whole build and delivery process. Email updates throughout the process to keep me informed on the progress of the vehicle GMC was building for me. Sales personnel were proficient in vehicle options for various models and could answer any questions I had. Would definitely purchase another vehicle from this dealership and highly recommend to others!

My vehicle is a nice size suv. Not too small -- not too big. The interior is spacious. It is a lot easier to get in and out of.

I went in looking at one truck and wound up with a much better deal. Kelby and Dan treated me very well and I am very satisfied with my new truck

I'm 6'1" tall and I have found this car to be very comfortable for my size. Handles well in all weather and has a sleek appearance. It has also proven to be very reliable.

Good vision. Car seems to watch out for other cars and warns of their proximity. Plenty of space for my long legs. Back seat ac and generous room for passengers.

Great car with turbo Drove in snow and handled very well. Turbo gives car great boost and speed I would recommend to friend and I have had fun driving it

This car looked really nice, comfortable, inexpensive but slow pickup kinda soggy around the corner. Liked the inside very much but performance was not there

The ride is great. I do think it has everything but with everything comes higher price used for gas. The first week I had the car the air bag sensor light came on.$666.00 to fix. However the dealer did fix it at not cost to me. It uses oil

Was looking to get into a new Silverado however I was getting the run around with a lot of dealerships. I use scranton for all of my service as for Zach is straight to the point with whats wrong and ensures fastest turn around possible. After explaining to him my intentions with my 2015 and all the issues I was having trying to upgrade he referred me to Jeff and Liz. Liz called me and asked me to come in and see what they could do for me. I was hesitant but confident that Scranton Chevy would be the place if any to walk out with a more practical family vehicle. I showed up and was greeted immediately by Liz. She walked through the process/options thoroughly while Jeff did some numbers on my trade. We were able to make things work and it was time to do up paperwork for the 2018 Silverado, and thats where things got a little crazy! Being active duty I was trying to register the truck in a different state but my insurance company could not get their paperwork right after 3 calls, finally did and then we had to change it again... however... liz and jeff maintained their positive attitudes and guaranteed me we would get everything figured out and I would be getting the truck. We spent some time making more phone calls and a few more faxes and emails back and forth until things were right! However it was too late to put ink on paper so I got to go back and visit them again the next day! Once again greeted with a warm welcome Liz and Jeff had everything ready for James and I to sign. James was straight to the point penny for penny. No beating around the bush or trying to cover up hidden fees or sneak anythin past me. He explained in detail every cent I would be paying! All in all I had a great experience with Liz, Jeff, James and Zach. The staff of Scranton Chevrolet Sales and Service are amazing!!! They always kept in mine the best interest for me and made the process as painless and quick as possible. From the phone call to come in all the way up until the OnStar setup and driving ofd the lot I had a great experience and would definitely recommend doing business with these people! You WILL NOT regret it! Thanks again for all that you did for me and you will have my business as long as I am stationed here or in the surrounding area!

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

My husband recalled my saying that I would like a Buick for my next car. We found this and I really love it. The only drawback is I have difficulty working with the Map System built within the car, so I do not use it much. Super comfortable and accommodates both of us as my husband is much taller than I am. We have the tier 3, which has all the toys. I do wish they would go back to the full-size spare tire. What a pain to deal with a tire issue(s) two times!! The Blind Spot feature is worth the extra you pay.

My husband and I recently purchased two new Kia Sorrento's from Kia of Old Saybrook. We met with Fran Drake who was without a doubt the best salesman I have ever dealt with. Our entire experience was great here. We had met with a few other dealerships and decided to go with this one because they not only had the best prices, but were the easiest and nicest to deal with. I highly recommend this dealership.

I’ve been looking at Regals for quite some time and was happy to purchase a 2017 yesterday. I’m 6:3’ and weigh 275 and there is plenty of room for me to stretch out my legs. I like the length in the bottom seat as well. It has plenty of zip and handles awesome.

Those gentle souls that are employed and manage this establishment aided me greatly. They showed compassion and went well above and beyond what anyone else would have considered. I reflect daily on how grateful I am to them. The quality of the car I purchased was the icing on the cake. Please don't waste your time at a faceless buy here pay here. Go to thrifty where you'll be listened to and well equipped.

Comfortably seats 7, rides great, met all of my family needs. Purchased with low miles, and never had issues outside of routine maintenance. Highly recommend.

This car was 10 years old with 48k miles on it, when I bought from original owner. This is my 4th 3.8 with all previous one surpassing 150k miles. The only complaint I have is General Motors refusing to address the power door lock issue that has been going on for decades. When outside temps go up the locks refuse to lock and unlock. Seems to me this is a HUGE LIFE and DEATH safety issue. Rest of car is flawless!!!!

I "cold called" Gates, talked to someone named "Tara" and asked her a general question about the Nissan incentives. We were planning to go the VERY NEXT morning to Crowley Nissan in Bristol, CT and buy a 2018 Nissan Frontier truck. After she answered my general question, she asked some about the exact model, features, color, price, etc. we were looking for. Soon I was explaining all of that, and - - surprise - - she said they have the exact truck we wanted on their lot! It also had a value-added package with a few more features than we had planned on, including sonar and heated seats, which we had wished for. She asked how much we were planning to spend, said she would check with her manager, called me right back, and matched the price we were going to pay! Bottom line is that we didn't have to drive the 50 minutes along a challenging route to Bristol, CT, and got more in the package for the truck we wanted, at the price we wanted, at our local dealer! She suggested we prearrange the financing (which was for 36 months and 0% interest offered by Nissan this month), and I filled out the online finance form. We went there the next morning. She greeted us, had the truck parked in front, went over the features, went inside, and we agreed to the deal! Badda-boom, badda-bang! (We also appreciated the small gesture of her getting a cup of coffee and a bottle of water for us.) She then walked us through the various dealership areas that we would be using in the future, introduced us to the Service Manager and then the Finance Director, who went over the contract, which we signed. At every step Tara was on the ball. We appreciated her helpfulness, efficiency, knowledge, and friendliness. She even went the extra step of setting up my husband's I-phone to connect with the truck and showed us the radio, tape, etc. features. The truck was detailed, washed, and looked terrific when we drove it home. We're happy to have found a hassle-free deal with pleasant and helpful people, Nissan incentives, and a few free oil changes and tire rotations thrown in - - all at our local dealer within an easy 15 minute drive!

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

I purchased my dream vehicle (370Z) from Jim Satalino at Gates and have to say that the entire transaction could not have gone smoother... Jim was the lead sales contact however I dealt with several people i.e. finance, sales manager, sales assistance, and everyone was great to work with. At first I thought it would not be possible to afford this vehicle at this time, however Gates did a fantastic job working with me on the payment options as well as greatly discounting the cost of the car in order for me to drive away with it. The trade-in that I received was too good to pass up, this sealed the deal. Jim Satalino was great to deal with; he was always very responsive to my questions & negotiations. Most of our dealings were handled through texting and email, where you would think communications could break down, but this was not the case, I received a speedy replies to any questions and negotiations. I like that! I am 100% satisfied with my purchase at Gates Nissan. I have purchased many new cars in my lifetime and have to say that this first purchase through Gates was probably my smoothest and most satisfying. Gates will be the first place I go to when I am in the market for another vehicle. Thank you Jim and team for making this purchase a very smooth ride:) Paul Mailloux

I drove the Buick Encore Essence 2017 with sun roof during a 10 day stay in Arizona for vacation. I originally rented a Nissan sedan but they were out so I took 'the blue SUV'. I was 5 miles north on route 17 when I noticed how quiet the ride was. Then a text came over the Android Auto, which I didn't realized I hooked up by connecting the USB cable to the charger. I found the interior to be very intuitive. The long ride from Phoenix to Sedona was very enjoyable the heated steering wheel and seats plus motorized drivers seat. The pick up climbing the mountain grades was easy as was passing trucks and cars. It doesn't have crazy horse power by any means by it performed fine. The keyless entry and start were great since I was always carrying backpack and gear, no fumbling for the keys. Then I drove back down to Phoenix for 5 days and it handled the off dirt roads to the trail head fine. I came home and 2 weeks later I traded in my loyal Subaru Impreza wagon that I had for 6 years. I enjoyed the Impreza but it has a CVT trans and I wanted to drive a traditions auto trans. The Encore has 25 MPG +/- and I'm ok with that. I purchased the AWD as I live in Massachusetts and NO... FWD with snow tires IS NOT the same thing. So test driving a car for 10 days informed my of how the car runs on average and when snow came in January the Encore handled great with the AWD. Four months owning my Buick Encore Essence now and very happy. It is small on the inside, about the same cubic storage dimensions as a Subaru Impreza Wagon but the off ground height is also what I wanted in my next car. It has great head room, leg room and the leather seats are ALL leather and stitched great, not pleather or 'leather trimmed'. Back seats can squeeze 3 adults but 2 adults for comfort, same beautiful leather seats in back. Soft touch materials, nice dash, nothing flashy but more classic and understated. I added OEM chrome side body molding and chrome wind deflector as well as custom rain guards. Now my car is my own. The aluminum painted grey wheels are awesome too. Very happy!

1st I want to say thank u was pleasure and fun ... Devon u are amazing to work I see u like u job. After I change my choice like 5 times u still there and finally I got what I ask . Devon ,nick & Tomas make possible . I left the dealer w brand new car after I was down from others local dealers & around . Gates dealers are beautiful and very friendly no feel pleassure to buy anything the give u space and time to u can think and look around very friendly and make feel home and to deal with me this guys had more 100%. On them ...Jajaja 👍 make my self and my girlfriend super comfortable ... Financial dept Chris u are amazing. And Mike deluca ...I call him NY boy lol u are good and what u do and thank u a lot to explain to me what to do ... And my boy Nick truax xxxx bro we know each for long time and went I left the 1 st time w/o car ...I come back I email u and u right away take care ... Was pleasure and fun thank u a lot . Devonte continue do what u do ... U going to had amazing future on car business thank u ... And I'm happy w my car u are rock and make everything possible and went we seat down we talk and we had good conversation. Thank u brother .... And gates family are the best God bless all???????????

This car is above what I wanted. It has a lot of leg room in front. I love the remote entry. I love how cold the air conditioner get.

My 2006 rendezvous is aging, like me, but I cannot find another vehicle that gives me all that my Rendezvous does! I LOVE it, and would buy a new one just like it, but sadly, that is not an option...

I would like to comment on the outstanding customer service received by Bobby Clark and Scott Graves. I have interfaced with many customer service representatives from multiple dealers over my lifetime. Without a doubt, these two individuals have been the best I have dealt with hands down. From my first dealings with them, they were extremely professional and responded to my concerns regarding my 2015 GMC Sierra. They both worked well with me and were very attentive. Every item that was discussed was quickly and easily corrected. Everything they did was honest, straight forward and they delivered on my expectations. I sincerely hope Saybrook Buick GMC continues to hire people of this caliber to represent the excellence of this company. You have just earned a repeat customer who has not purchased a GM product since the 80s due to poor customer service. I will also be recommending your company to all interested persons in need of a new vehicle and or service to currently owned vehicles keep up the good work.

The car had all the options I wanted: the color of car, Bose sound system, sunroof, and the turbo power, color of interior and the spacious seating area.

I recently purchased a 2002 yellow ford thunderbird. It has been my dream car for a long time. Very impressed with salesman ,Rick. He was super accommodating friendly and really extended himself more than any auto salesman that I ever met. Dealer staff was also very friendly and did not feel pressured. I would not hesitate to buy a car from this dealer.

This car has everything I need. I have two growing granddaughters. We can fill this car up and still have room for their car seats.

This car exceeded our expectations! Such a stylish car with a comfortable ride and so many options. We couldn't be happier with the quality and performance of this car.

We want to take a few minutes to rate our experience at MJ Sullivan New London. As you can see, we gave them 5 stars. From the start, our sales consultant Jennifer Segal listened to us. She made sure our car buying experience was painless, earning our trust along the way. She did everything she could to assist in the purchase of our Traverse to make sure our expectations were met. We would like to give her high praise for going above and beyond. All staff at the dealership made the process easy. Many thanks go out to Sales Manager Greg Cane for his assistance and staying true to his word. This also would not have been possible without the help of Finance Director Eric Hauschild. Thank you for your patience. Finally, many thanks to JJ Parker for being there to make if official. Bottom line is MJ Sullivan staff were upfront and honest about everything and went out of their way to make sure all of our needs were met. They even made a children's activity room available to use and that make our kids feel right at home!

I bought my 2017 Regal Turbo used a few months ago, and for $16,000 it's a pretty darn good car! The exterior styling has gotten many compliments from friends and strangers alike. The interior is both stylish and incredibly comfortable. My only complaint about the interior is that there are many little storage spaces, but most of them aren't really big enough to actually store anything, so things like phones, hand wipe containers, and sunblock have to compete for space in the cup holders or the center console. The controls take a little getting used to but aren't unreasonable, and there are some things like the climate controls and the trunk button that are brilliantly designed. I have the basic 7-speaker sound system, but it still sounds excellent. The ride quality is incredibly smooth and the cabin does a great job of keeping out noise from outside. The tech features even for my lower-trim model are impressive and come in handy a lot, like the remote keyfob, locator, and diagnostics, all of which you can access with the smartphone app. The turbocharged engine is quiet and very fuel efficient (I get around 40 mpg when I'm on the highway), but it certainly doesn't disappoint when you step on the pedal either. Despite looking tiny from the outside, the trunk is actually very large. All in all it's a great car with a lot of standard features that's simultaneously practical, luxurious, stylish, and even a little sporty.