Used Buick for sale in Niagara Falls, NY

I called because I could hear a small leak in one of my tires. I was able to bring it right in and have that fixed and the car inspected. I was offered a ride home although I didn?t need it. Work was done and car ready to be picked up in about to hours. Excellent considering I didn?t have an appointment. Good service and friendly staff. As far as the buying review: I am two years into a lease and received a mailing stating I could turn it in and buy or lease new. I wanted to jump on that as the equinox is to small for me. My need was for a three row vehicle in Green(necessary for work). Hard request to fill but I also didn?t feel they made much effort to try to find one.

For the money, this car is far better as far as interior comforts. It’s on level footing with other similar models in performance, but far nicer inside for the money.

Theresa is a great service advisor. While the auto industry, and most other companies, struggle to satisfy customers, she does so in a friendly, knowledgeable and professional manner. One of the best advisors I've had in my 50 years of buying, owning and receiving service on Ford and Lincoln vehicles .

The Buick Envision Essence is an extremely inviting car to drive! I read that it has rattles and noises while driving at higher speeds on the freeway?! I don’t hear or have that issue! The car offers plenty of leg room, head room, and fantastic options for many types of drivers! I would recommend you drive this car to buy it!

Everyone is pleasant and the work is commendable . Very clean waiting areas and in general . Prices are fair and since I’m not a man of many words I’ll end it here .

Like the styling and the room of the Enclave. Great car when the grandkids visit. Only real problem is the quirky shifter. Simpler would have be better.

As always, perfect service. Always take my vehicles to Cappellino Buick GMC and always receive quality work.

The exterior color and shape of the car. The inside color and all the options it has. I’m still getting use to the lack of room inside.

Linda Smith did an excellent job of getting my car maintained on time and of giving me copies of my receipts. She even partially filled out and gave me a copy of the cabin air filter rebate to mail in. She was also very pleasant and personable to work with.

The vehicle was great EXCEPT for the shifter which was the worst type EVER that GM designed!! I had family that could not figure out how to use it!!

Appointment was on time and completed on all matters of concern.

I love how safe the car is for me and my family. The interior is everything and more! And the ride is really smooth. GREAT BUY!

Dave was awesome, he listened to what it was I was really looking for and then immediately started searching for vehicles that matched my requests. He was polite, professional and I left a very satisfied customer. You won’t go wrong with West Herr!

This car was just what I was looking for at a great price. It has steering wheel warmers, seat warmers, is comfortable, has a great backup camera/screen and all the bells and whistles.

Heidi is an excellent customer sales representative. She has always gone the extra mile for us. We purchase all our vehicles from her. Have had other friends purchase from her.

I really like how it drives and rides. I knew I was getting a 4 cyl turbo, more for mileage than performance and it isn't even bad at performance. I have liked this body style since it came out. Mine specifically has the river rock metal flake paint. Making it a bit unique in my area. I had an uncle when I was younger that love Buick for the ride. It doesn't disappoint. For a very small SUV it rides very smooth and quiet. Mine is pretty much a base model without AWD, but that's fine as I have a winter beater. The stereo system sounds great even if it isn't the premium sound an upgraded model may have. Don't buy it thinking that you're going to set a 0-60 record. Buy it knowing that the turbo 4 cyl is for fuel economy and a decent take off. I'm more impressed owning it now than I thought I would be.

Tom C and the Red crew are the best service team available!! Would definitely remember West Herr Toyota and Tom’s service team. We buy all out new vehicles from this dealer and always use their service team.

This car is easy to drive. But needs more trunk space. Needs more USB plugs. Needs a constant power USB plug. Needs a touch screen and a place to put your phone when it is charging.

Quick professional service. Done on time while reasonably priced. Clean comfortable waiting area with fresh coffee. Advisor went over MPI sheet to ensure safety. Vehicle was clean and waiting outside the door.

Best car and most reliable car I’ve ever owned. Love it and have had a lot of remarks from people about how much they love the car

Took my mother shopping. I worked with Jake and His Manager Jon staff was great they let my mother drive four cars. We even took the car home to make sure it fit in her garage. My Mom loved the truck wanted to drive it overnight they allowed it. I hate shopping and going to dealers these guys made this painless. SO happy. Thank you guys!

I love my Encore..Colton Pettyjohn went over and beyond making this purchase painless. No pressure but knows his cars...He is amazing to do business with.

Great car and great customer service, very pleased

fast and accurant my car was due in May I don't wait till end of month people were great

Everyone was very nice and patient. They’ve explained everything about my vehicle, it’s features, and the accessories I’m gonna have done. I’ve bought vehicles here before. That should tell you how I appreciate they’re business

I've driven cross country several times without a problem. It handles the road very well, even in high winds. It has ample storage and everything is easily accessible and in reach of the driver.

Hassan was on top of EVERYTHING!! He really works for YOU to get you the best deal! Chris negotiated with the banks to get me the best rate and hooked me up with the warranties I wanted/ needed!! Both of them were awesome to deal with!! All I can say is if you’re in the market for a car, call Hassan at west Herr and he will exceed your expectations!!

Owned Honda vehicles for many years and I am very impressed thus far with this vehicle. It is the perfect size for me. The mileage could be a bit better, but it is still pretty respectable. I like the ride and the styling of the vehicle.

Went looking for a gently used Outback. For just a few thousand more I ended up with an awesome 2021 with lots of bells and whistles. Kerry F. was wonderful to deal with. She is knowledgeable and professional. The whole buying experience was effortless.

The interior is spacious, Beautifully styled interior. The exterior is nicely styled. The middle console is small. The infotainment center is easy to use once you learn how.

Took vehicle in on Friday and it was done on Monday morning. I appreciate the fast turn around and the communication was great. Will be back again!

Love this SUV just big enough for a grandma. Wanted different color but it's all good. I'll have to take a course on all features. I'm willing!

Brendon and his team were willing to work with me on finding my dream car. Feels good to be back in a jeep again and cant thank everyone there enough. Brendon is great and would recommend going to see him if youre looking for a vehicle!

Fits all my needs. Easy to get in and out of especially when you have arthritis in your hip. Drives great. Looks deceivingly small but it doesn’t feel small once you’re in it and driving. Great turning radius.

I have dealt with Gordon before and he made the dealing experience pleasant and professional. My wife and I were driving off the showroom lot the same day we made the deal. Thanks Gordon!

The car met every one of my needs and one of the best o have ever had i thonk Billy for helping me find this wonderful car