Used Buick for Sale in Niagara Falls, NY

Had to bring my car in to the shop this morning and my worst fear was finding out something really serious needed to be repaired. Not only did Cecconi's go above and beyond, they helped save me a ton of money on the repair and provided top notch customer service right along the way. Would recommend to any one for service! Kudos to Alex as well! Great work!!

Very smooth driving car and comfortable. I still have to get use to all the bells and whistles. Very roomy and easy for my husband to get in and out.

Paddock has a wonderful employee base. From the sales people, secretary's, service, etc. Everyone is always so very nice in there and when I had my car serviced, it couldn't have been a smoother transaction than it was. They truly try to do everything possible to make customers feel like they are the most important thing in the world. I can't imagine ever purchasing a car from any other dealership!

This car is above what I wanted. It has a lot of leg room in front. I love the remote entry. I love how cold the air conditioner get.

This was not my first experience with kipo motors in Ransomville New York. Leslie is great! When in for service he takes a minute to stop and say hello! Service department also pleasant and accommodating. The whole process of re-leasing went swiftly and without a glitch. Try them the service is GREAT and if local you do not have to drive far !!! This time I received a gift and a personal call from Keith for my business- nice touch!! Thank much I am enjoying my Equinox very much!

This car has everything I need. I have two growing granddaughters. We can fill this car up and still have room for their car seats.

First time buying a car in over 20+ years. Have had company cars all that time & really had no idea what it was like to buy a car these days. Went to a few dealerships & test drove some cars after spending hours researching online. Last dealer was Basil Resale Delaware. Called & spike with Rob on the phone first, he assured me the car was still there & had it pulled up in front when we got there. After test driving we met with sales rep Kire to discuss details. My experience with both of them was awesome. No pressure, no manager coming out to pressure talk us, just nice honest conversation. We left & told them we'd be in touch. After deciding we'd buy, had numerous follow-up conversations before coming back to pick up the car & every conversation was pleasant, answering all our questions & attending to details I wanted taken care of. They couldn't have been nicer or more thorough. I would definitely recommend Basil & Kire & Rob specifically. Awesome service!

I own a "base" version of this vehicle. Base is figurative term with all ther stand features. Remote start, power everything, velvet like cloth seats, woodgrain trim and chrome. My vehicle is FWD and has zero issues performing in ther massive amounts of rain. The vehicle also supports generous ground clearance making unexpected hazards no issue. Extensive amount of storage is a bonus for active families.

Great people great place. Sales and service people are the best!!

The designers thought of every last detail when creating the Buick Regal. It’s a top of the line vehicle. Excellent in All areas. I especially like the easy turning radius, the SiriusXM system, the comfort seating, the size, the Crimson color and the way I look driving.

Great little SUV and very roomy inside. Great on gas and good sound system. I like the color and the trunk size. Good deal as well.

I only had the best of service from the team at Cappelino Buick- I was particularly impressed with the salesmen who took care of me- Paul Batt is the best there is when it comes to taking care of customers and making them feel valued and at ease. Domenic was the one who directly took care of me, and was accommodating, informed, considerate and great to work with. Thank you for another positive experience!

I was pleasantly surprised at the overall room. especially the leg room it has. i was also impressed with the different ports you can plug into.

This review is for a great experience with an oil change, but I also had to say how happy I am with West Herr and in particular David Bliss who sold me the car I had serviced. I am not always easy to deal with as a car buyer, but I was treated very well and had a really great overall buying experience. I have dealt with many car salespeople before and no one is better than David.

My husband recalled my saying that I would like a Buick for my next car. We found this and I really love it. The only drawback is I have difficulty working with the Map System built within the car, so I do not use it much. Super comfortable and accommodates both of us as my husband is much taller than I am. We have the tier 3, which has all the toys. I do wish they would go back to the full-size spare tire. What a pain to deal with a tire issue(s) two times!! The Blind Spot feature is worth the extra you pay.

My wife brought in our Encore to have a tire checked and was treated very professionally. The service dept addressed the issue and found everything checked out well. Thank you for your time and attention.

Here's the deal - we purchased a 2015 Nissan Rogue from the guys at West Herr Nissan Williamsville. Unfortunately, we started experiencing problems with the A/C unit in the vehicle. We took the vehicle to the dealership to have repairs done. The dealership tried to get it to work but to no avail. It went back to the dealership 5 times in the 7 months we owned the car. Long story short, the dealer was unable to fix the problem and West Herr and Nissan Corporate were absolutely awesone. It did take some paperwork and about 6 weeks but West Herr and Nissan Corporate replaced our 2015 Nissan Rogue with a 2016 Nissan Rogue. Special thanks goes out to Mike Tepfenhart, Aaron Sawyer (WestHerr) and Amberly Bradfor (Nissan Corporate) It is refreshing to know that someone stands behind their products now a day. This is our 6th nissan vehicle and I see no reason to change from them. My daughter's lease on a 2014 Nissan Sentra is coming due and we will be going back to see Mike and Aaron. If you need a new vehicle or a new used vehicle do yourself a huge favor and go look these 2 guys up. They will take good care of you and get you what you want at a price you can afford plus they have a great corporation standing behind them. Thanks again, Mike, Aaron, and Nissan and we will see you soon.

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

Just picked up my 6th car purchase ,would not even enter my mind to go elsewhere. They treat you like your a five star. Also sent son and grandaughter, and some freinds,all of whom are very pleased.Also Scott has been salesperson for each vehicle. Be on my seventh in couple of years.

just what i wanted. bought used with 20000 miles. plenty of power for this old 70 yr. old lady. white and clean exterior. only very slight con is gas mileage. this could be better.

Joseph Gullo was my sales person, honestly a really nice and cool guy, he sits down and talks to you with no pressure. Made buying my car very stress free and he is super helpful. They are actually really good people and thats somethig you do not see from car salesman. And the Trade in minimum is such a good deal

Great car!! Many great features. Overall it’s just what I wanted, a compact SUV that rides and handles like a small luxury car. Everything I expected It to be.

Customer service was excellent and everyone was very friendly and helpful. The service adviser who took my appointment was very helpful and listened to each of my concerns and ensured me that the technician working on my S4 would look at each concern thoroughly and arranged for a multi point inspection due to the fact that I just recently bought the car and wanted to alleviate my concerns. I stopped by the parts department while I waited and the gentleman there was very friendly and helpful, the cashier was very friendly and helpful as well as the customer service specialist. The technician took care of all of the issues I was concerned with and I was very happy with my experience. I wish I had thought of getting the names of each person so I could thank them individually but my service appointment was February 2nd at 1pm for a NYS state inspection on a 2013 Audi S4. Not enough people take the time to write good reviews so I wanted to be one of them. Each individual I spoke to that day made sure to take the time to answer all of questions and make me feel welcome, that makes a big difference in my mind when choosing where I go for services. Thank you.

So far I am loving this car. It’s exactly what I wanted. It has the features I want and it’s AWD. It’s small but comfortable.

Basil is a wonderful dealer. Always make you feel special and the work they do is great. I was going to go to my dealer but on a recommendation I went to Basil. So VERY glad I did. They are great!!!!

The room in this mid size SUV with third row seating is absolutely amazing. I'm 5'9" and I don't have to crouch down to move through the back area. I barely have to bend any further than I did in my minivan and that amazes me, I thought I'd be sacrificing a lot of room moving from a van to an SUV but that is not the case here. The only real complaint I have is that I purchased the 6 cylinder AWD and I think definitely go for the 8 cylinder if you have the option. You're going to break even in the gas mileage department and the extra power is noticeably worth it, in my opinion. All in all, I think Buick hit it out of the park with this ride!

My cheeks hurt from smiling and so much. I recently had an accident and totaled out my car. Buying a new car is one of the dreaded things I hate to do. A friend of mine recommended me to Transitowne to specifically see Tatiana Torres. Of course several friends had recommendations as to who to see and where. After meeting with several car dealerships and sales people around western New York, I finally went and saw Tatiana. I cannot stress enough how easy she made the car buying process. Her professionalism and care for the customer should be modeled for all sales people to follow. She listened to my needs, and my concerns and found the perfect vehicle for me. The financing department was fantastic, and worked with me in getting the best rates. If you ever need to get a car new or used I strongly recommend seeing Tatiana and tranitowne. They have a customer for life and I will only be purchasing my cars from her going forward

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

Julie, along with her assistant, Morgan went above and beyond my expectations. They made it a very easy buying process while catering to what I had to say. I honestly wouldn't go anywhere else to purchase a vehicle again. Need a car? Ask for Julie S.

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

I had a great experience getting exactly what I was looking for. The salesman researched all the accessories I needed and worked out a reasonable deal in a timely manner.

My vehicle is a nice size suv. Not too small -- not too big. The interior is spacious. It is a lot easier to get in and out of.

Went to West Herr to look for a car for my son. Carmen was very helpful and informative. I will continue to work with her! Great customer service.

driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird

This is the 4th new vehicle I have purchased in 12 years from Jim Czajka, The three previous (last 11/17) of the vehicles were for me, this one was for my wife, I recommended Jim to my wife Kristin because of his experience and no pressure attitude. He is caring and easy to talk to and goes out of his way for the customer. Jim works with you and will accommodate to your schedule and wants to make sure you (we) had a good experience. We love our Impala. I would go back to Jim for my next car or truck and would recommend him to friends and family. He is Excellent !!!!!!!!!!!!!

This SUV met all of our needs, The legroom is amazing,the quite ride plus all the features this SUV has, very satisfied with this purchase.

This was the best experience I have ever had at a car dealership. I leased a 2016 Jeep Compass from Dalonte Wallace at West Herr Jeep. He really went to bat for me to get the best price possible. I would ask for him when you go there.

Comfortably seats 7, rides great, met all of my family needs. Purchased with low miles, and never had issues outside of routine maintenance. Highly recommend.