I came to the dealership looking for a specific car I saw on cars.com. When I got to the dealership the car wasnt there and I looked at another car. I didnt feel any pressure about looking at the other car or purchasing it.
Coming from Long Beach to drive up to AV Chevy was a bit far but they're prices, selection and customer service sets them apart. From the beginning to get an out the door price over the phone was nice and easy and my sales guy Chris M. was up front after I told him where I was coming from. Didn't take long after we arrived and decided to make it all happen. Only thing that kinda got me discourage was the included accessories that I didn't want to begin with. This wasn't the first dealership I went to that was doing this. I guess just another tactic to get more sales out of the customer. Included was an alarm for $795 that needed to get activated, a door edge guard for $299 and a tonneau cover for $1895. They kindly took the tonneau cover price off and somehow my wife agreed to the other 2. Call me a sucker but I said write it up. Finance was awesome and quick. I had a little hiccup with terms but I had to come back days later anyways to uninstall my tonneau cover off. But it was all straightened out due to there Sales/finance manager (Jack Oh). You ROCK bro. No wonder why you're in your position. Well deserved man. Keep doing great work! It starts from the top and trickle all the way down to your last person. Thanks AV people. 2018 Chevy Silverado High Country.
These people are just simply wonder!! Good service, good price and great workmanship.
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