Ray.was very efficient and helpful in guiding us through the details of purchasing the car. He and my husband worked through the pricing and we were pleased with the final sale. He also was exceedingly helpful during the final hour of purchase in teaching me the ins and outs of the car. We truly appreciate all his hard work.
I love my car
by JGuzman from Libertyville, IL
January 4, 2019
This car met all my needs. I fell in love with the interior. It rides very smooth. I feel comfortable driving it, there’s enough leg room.
From the moment I walked in the door at Lester Glenn I felt at ease. NO high pressure. I knew what I wanted and Frank understood that. Frank A. was my salesman and had absolutely the best car buying experience. I had a million questions and they were answered without judgement (not always the case when a woman is buying a car alone) even though a couple of my questions might have been considered silly. We went out to the lot to look at what was in stock but the Lime Twist I had my heart set on was not available. He took the time to go through the computer to see when one in that color was going to be in. I was pretty lucky in that respect too! I picked up my new car today and even though it was raining it didn't dampen my experience in the least. I proudly rang that bell on the way out the door and was proud to have my pic taken with Frank with my cool new ride! Thanks Frank. I'll be sending anyone who asks for a recommendation to you.
Rides like a dream
by cocacolagal from Iron City, GA
December 10, 2018
Drives and Rides very smooth and comfortable. Beautiful exterior/interior. This vehicle has all the bell and whistles where technology is concerned. I would highly recommend others to purchase a Buick Regal.
I am a online buyer that's lives 1500 miles away. Frank Acquaviva went beyond and above his salesman duty, to do everything that needed to be done to help me buy the car I wanted. He took care of all the paperwork and sent to me for signing. He treated me like I was sitting with him at his desk and with respect. I could not ask for a better experience buying a car being so far away. It was a pleasant experience and I would highly recommend Frank Acquaviva for your salesman and this dealership. Thank You Frank Vickey
It is worth its weight in gold.
by Nancy B from Syracuse,NY
January 5, 2019
This car is great on gas interior is nice could be a little more classy. After all it’s a Buick. This vehicle is great on the road handles very well. I love it..
Frank is a professional and it was a pleasure to meet him. Knowledgeable and honest. Made my experience easy. I would recommend Frank if your looking for a new Hyundai.
A great little subcompact SUV
by Larry's Buick from Gaithersburg, MD (suburb of Wash., DC)
November 18, 2018
This is the first Buick I've ever owned -- the 2017 Encore had a bit of a refresh in styling from the year before, both in its exterior and interior -- best was the interior refresh. The touch screen is now integrated into the dash -- no "stand up" screen as before. I have the next to highest trim level, the Essence -- dual zone HVAC controls for the front seat passenger and driver, and leather interior. Great gas mileage -- the turbo charged four cylinder does a good job -- a bit louder engine sounds than a six cylinder. Overall, a great little car.
No pressure. No sales gimmicks. My sales rep, Jamie Goshorn was excellent and worked with me to help me get into the vehicle I wanted
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
From purchase through years of maintenance, super!
by RR Bill from Barnegat, NJ
May 12, 2017
We weren't always 'dealer' people, but from our purchase through years of servicing, Barlow has been tops with us ! The entire staff is committed to providing excellent customer service in both the sales and service areas.
Most comfortable car I have owned.
by Simpson from Napa, CA
December 6, 2018
The reason for purchasing this car was it is high up like an SUV but smaller and more fuel efficient. I feel safer driving on the freeway every day. It runs very smoothly and the soundproofing inside the car makes for a very quiet and peaceful drive and it has a great sound system. It also has enough room in the back for transporting equipment. I am very pleased with it.
Rob did a great job with assisting me with the purchase of a Passat. He was very helpful and professional and I would definitely recommend Rob.
Best comfort for a family of seven!!
by Stevenc08 from Bellingham, Washington
November 9, 2018
I love the duel sunroof to the back seat bucket seats. The sound cancellation from the exterior sounds is remarkably impressive. The drivetrain feels smooth and the transmission is flawless. Love this Buick Enclave. Soon going to upgrade to a newer one.
This is one of the greatest places I have ever been! The sales staff is excellent this is truly the best GMC dealership to go to! Moose was outstanding in selling me my new truck everything was just as he told me over the phone. I just came in and he had the truck waiting for me all ready to go. Awesome place there is no other car dealership like them honest and professional! The Best!
Love my Buick Enclave
by JoCoSTEVE from Overland Park, Kansas
November 29, 2018
Great car. Comfortable ride, lots of room, good appointments. Has been very reliable with no issues needing repair. I wish it got better mileage, it it does hold 7 passengers and is a large and heavy vehicle. So I can’t have everything!!!
Moose was very helpful and paitent. No ( well maybe a little) buying pressure. Very lnowledgable on the cars we were discussing. We made a win win deal then did a cpmertial and I suprized him with a bobblehead moose!!!
Drove the car but was unimpressed with the perform
by Vinpau from Milwaukee Wi
November 16, 2018
This car looked really nice, comfortable, inexpensive but slow pickup kinda soggy around the corner. Liked the inside very much but performance was not there
I love how they have me a call back on the same day to let me know I was approved. Then bam.. I went for my car
Large roomy car with a few drawbacks.
by Clary from Indiana
January 5, 2019
I really liked my Lucerne at first.Now I am experiencing some interior door handle issues. (apparently common). Also why are the headlight bulbs so hard to change?
Pros: trunk room, leg room, smooth ride, and electronic settings option.
Cons: broken interior door handle, broken lane departure system and headlight bulbs are difficult to change.
From scheduling an appointment to signing the dotted line. Everyone at Michael’s Motor Cars were extremely professional and transparent in the buying process. Nothing hidden. You may want to go to a large, big name, new car dealership to purchase a used vehicle because you “think” it’s the safer bet. Save yourself the time and money. Check out Michael’s and give them a shot. This is what I did and now I’m leaving with a gem of a GTO. Thank you guys for the great customer satisfaction and making me feel like family.
Full Size Luxury.
by Flashy from Savannah, GA
January 1, 2019
I’ve owned my LaCrosse for nearly three years. I’m just as in love with it today, as I was the day I purchased it. Very roomy, nice quiet ride made for the highway, with lots of power. (V6) the only thing I would want to add, Is more USB ports. There’s only one. When traveling, definitely need more to accommodate all passengers.
Emanuel was a very informative, pleasure to work with . A few hours we were driving our with our vehicle. Would recommend to anyone great clean car
very comfortable ride
by duece22 from scranton pa
October 3, 2018
great car except dealer cant seem to find problem with wipers stopping in middle of windshield..changed wiper trans..same problem..said bad wipers..only 15 mos .old...ANYBODY???? help...tough driving in rain storm when wipers stop for 3 seconds
Low pressure sales and clean and friendly atmosphere, nice selection of cars to choose from people where very knowledgeable and helpful
All the bells and whistles
by AnneG from Elizabethtown PA
November 9, 2018
I wish the wheel base were not quite so narrow. It makes for a jolting ride sometimes. But I do enjoy the bells and whistles!
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