Used Cadillac Escalade ESV for sale near Forest Park, GA

This review comes with a customer satisfaction guarantee. I have been a part of the SouthTowne customer since 2007. The reason is that service advisor Larry Rooker is a 5-star general after all the years he has been in place. Directly across the street, at the Southtowne Collision, is another superb trendsetter of the masterplan and execution of sheer quality customer service, is body shop manager Ricky Spradlin. Unfortunately, down through the years, my household has encountered our share of accidents. We have found relief in the reassurance that our automobiles are in good hands and treated with the highest level of respect, right in the hands of Ricky. He has exuberated profound professionalism, goal-oriented focus, and an aimed-to-please zeal to get the job done. His most recent assignment with our son's automobile was restored to perfection. Kudos and confetti go out to Tina Law, the body shop administrator who is superb overall with her inviting voice and welcoming intentions of ensuring that Southtowne's stands to its credence of marketing customer service guarantee. Out of a scale 1-10, Ricky and Tina receives a 15! What are you waiting for? Drive into Southtowne for an amazing experience.

Hennessy Cadillac is by far the best experience I have had ever in buying a vehicle. This is actually my second Cadillac I have purchased from them and I have nothing but great things to say! From the sales department to service it has been nothing short of amazing. I am not easily impressed but everyone I ever encounter at this dealership handles me with care and respect. Entering a dealership as a single woman could be intimidating but not here! Terrance and management went above and beyond to make sure I leave happy every time. I pay attention to how others are treated and I will say I haven’t seen anyone actually upset even in the service department. The concierge level service of greeting me opening doors all things I expect from Cadillac are given every single time. It is always neat and clean on the premises. And most importantly my deals are fair and respectful. Desmond is usually my service guy and he is absolutely always honest and makes sure I am kept up to date with any thing my truck needs without feeling pressured to buy or upsale anything to me. Even once sending someone to pick up a key for my truck when the other one didn’t work. I went to another dealer recently and found a truck I really liked and test drove that I could have purchased but didn’t because honestly I didn’t get the same concierge service from that Lexus dealership. Hennessy and Terrance made sure all my experiences were top tier. I have owned a lot of cars in my life and have had good and bad experiences on every level but Hennessy has not disappointed me one time. Check them out ask for Terrance in sales and Desmond in service and I promise you won’t be disappointed.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Thank you to costa and George for helping me find my dream car check them out!

The Sales manager responded the next day to answer any questions and to invite me down to see the vehicle. Very professional and great customer service!

Best buying experience ever. Go see Sean Cassidy today! He made it a very enjoyable experience. The ZDX is great and it put my mind at easy when I found out my salesman has the same vehicle.

Andre G. and Justin W., were simply amazing! Both were very knowledgeable and personable while assisted me with my trade-in and purchase of my new vehicle. I would highly recommend their services to my family and friends.

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

Conciere service. Grant knew the product Explained everything without hurry. Helped me work out a deal and addressed all concerns Service tech went through all features with me

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

This is the exact kind of vehicle we were looking for....Great Styling....Nice Ride and Low Mileage and lots of room for our Winter trips to AZ.

Good service nice friendly people would recommend to friends

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

I found this dealership online. I had never heard of them but saw they had a car I was interested in and would check it out. My salesperson Shane was AMAZING. Very friendly and patient with me. I can't express how grateful and over the moon I was to find the exact car with everything I wanted and more. Shane stayed late to ensure I was taken care of. He was overall FANTASTIC!!! The general manager Nick was awesome and their finance team...Kash was so pleasant. Everyone was such a joy to work with and went up over and beyond to assure that I was taken care of. I was in the market for a Mercedes, and I must say, they have a great selection and the price was way under what I had planned to spend. I have always bought from Mercedes dealership...not anymore. This group hands down made it fun with no pressure at all. I can't express my gratitude and any future car buying will only be with them. Gravity Auto Sales - Chamblee location ROCKS!!!!

Frank Brooks was Amazing!!!, He gave us two options for financing, he had the car ready for test diving when we got there. And he was very professional and helpful with all the paperwork. Thanks Frank, Sam.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Dante was incredible!! I came in looking for a specific car, but Dante helped me find something COMPLETELY better!! He really helped me find the car of my dreams. He was Awesome!! THE BEST!

Buying my BMW SUV at Atlanta Autos was a great experience. Terry Payne was a total gentleman and and the ultimate salesman. He answered every question and if he didn't have the answer he found out what I needed to know from someone else. The two issues that I had, he took care of them quickly and got them resolved. In the end, Roger handled my paperwork quickly and Terry came out and did the final walk through, a new car photo shoot, and I was out the door!!! I would definitely recommend them to anyone that is in the market for a luxury or exotic car, because they have MOST EVERYTHING THAT YOU CAN THINK OF!!!!!!!!

Reggie was the best! Thank you for everything. Would defend recommend that you ask for him to assist with your purchase.

They handled everything quickly and efficiently. Great dealer and sales rep. I was in and out quickly.

Although I haven’t purchased a vehicle yet, they were very understanding of my situation and did not try to pressure me into anything. I appreciate that approach!

Great selection of cars to choose from! Costa was very knowledgeable and helped us choose the right car for us and the whole process was smooth….I highly recommend working with Costa!

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Great dealership experience. Sales guy was very clear on pricing over Email and delivery process is extremely smooth as well. They provided fair tradein value for the vehicle. I will definitely recommend

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

Reggie Batts and the Hennessey team were efficient, knowledgeable and so helpful with the purchasing of our new vehicle as well as helpful in making sure we learned about all of its options. What a great experience.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Just got my new Cadillac Escalade from Hennessy Cadillac and I love it so much! Thank you Reginald Batts for making this experience 5 star all the way. If you are interested in a Cadillac I highly recommend working with Reggie. He’s the best!